Albany Vet Center
We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.
Our commitment
- We offer a range of services, from talk therapy to recreational activities. Our team will work with you to identify your goals and make a plan to meet them. We'll help you and your family build meaningful connections to improve your quality of life.
- Our counseling is confidential. We won’t share any information about you or the services you receive without your permission—except in a life-threatening situation. Our records can't be accessed by other VA offices, the Defense Department, military units, or community providers.
- We encourage you to contact us, even if you're not sure you're eligible. We'll find a way to connect you with the help you need.
Locations and contact information
Main Location
Direct line
Hours
- Mon. 8:00 a.m. to 7:30 p.m.
- Tue. 8:00 a.m. to 7:30 p.m.
- Wed. 8:00 a.m. to 7:30 p.m.
- Thu. 8:00 a.m. to 6:00 p.m.
- Fri. 8:00 a.m. to 5:00 p.m.
- Sat. Closed
- Sun. Closed
Other locations
Vet Centers are community based to be more accessible in areas where you live.
We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.
Need help after hours?
Our call center is available 24/7. Call us anytime at 877-927-8387.
Prepare for your visit
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- Please call
to speak with a staff member that will assist you with scheduling an appointment, questions you may have or provide an appropriate referral. - Same day services available, call for details.
- Non-traditional hours are available by appointment.
First time visitor? Stop by during our office hours or give us a call and let's discuss how we can help. Call
We understand that you may not know what to expect for your first counseling appointment with the Vet Center. On your first visit you can expect:
- You will receive and be required to complete an intake packet which includes Vet Center Confidentiality, demographic information, release of information (optional), and assessments as appropriate.
- You will be evaluated to ensure that you and those around you are safe.
- You and your counselor will begin to establish and develop a treatment plan that is appropriate to your needs.
- Follow-up appointments will be scheduled as appropriate as determined by your counselor.
We have a parking area located at the front of the facility. Please feel free to park in any available space.
You do not need to be registered for care at the VA, rated for a service connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:
- Discharge documents (such as a DD214)
- Receipt of certain awards
- Deployment orders
- Other documents that show qualifying military service
Request your military service records online.
If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and also answer any questions you might have.
Public transportation is available. Go to Capital District Transit Authority website to search schedules and local bus routes .
In the spotlight
New Vet Centers and Satellite Locations Announced
To improve access to counseling, we are adding three Vet Centers and six satellite locations across the US and its territories. We will continue to expand our program to meet Veteran demand and provide local support to those who served.
Operation At Ease - Real heroes carry leashes
Operation at Ease is a nonprofit organization which pairs dogs rescued from shelters with deserving Veterans and first responders. They provide a free guided training program for post traumatic stress and light mobility service dogs.
NYS Division Of Veteran Services
We have a Veteran Benefit Advisor on location 5 days a week to assist with questions concerning state and federal benefits, and filing disability claims. Mike can be reached at
Counseling services
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We offer couples and family counseling to support you as you work toward meeting your goals.
Albany Vet Center has a Licensed Marriage and Family Therapist (LMFT) onsite to offer family and couples counseling.
Specialty care includes
- Couples counseling and support
- Spouse and Significant Other groups
If someone close to you has died or you’re adjusting to a difficult life change, we’re here to support you.
At the Albany Vet Center, we offer counseling and other support, such as
- Bereavement counseling for families who have lost a loved one while they were serving on active duty
- Grief counseling
If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.
Albany Vet Center offers individual and group counseling.
Specialty care includes
- Era-specific Groups (Vietnam, Persian Gulf, Afghanistan and Iraq)
- Service branch groups
- Cultural groups
Evidence-based therapies such as
- Eye Movement Desensitization and Reprocessing (EMDR)
- Cognitive Behavioral Therapy (CBT)
- Cognitive Processing Therapy (CPT)
- Acceptance and Commitment Therapy (ACT)
- Prolonged exposure therapy (PE)
- Motivational interviewing (MI)
If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.
Albany Vet Center offers individual and group counseling by counselors with specific training related to military sexual trauma care. You and your therapist will create a treatment plan tailored to meet your unique needs. That plan may include individual, group, couples, and/or family therapy.
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.
Albany Vet Center offers individual and group counseling.
We offer evidence based therapies such as
- Cognitive Processing Therapy (CPT)
- Prolonged Exposure (PE)
- Acceptance and Commitment Therapy (ACT)
If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.
The Albany Vet Center understands that the transition from military to civilian life can be a challenge. We offer a variety of ways to assist you in that process such as:
- How to get VA medical benefits and register for care
- Where to go to file claims and other forms
- Understanding your VA education benefits
- Housing and home loans
- Education and referral for VA burial benefits
The Albany Vet Center can also connect you to Veterans Service Organizations in your community.
Referral services
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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.
If you’re homeless or at risk of becoming homeless, we can help you connect with resources in your community.
At the Albany Vet Center, we can connect you with the VA HUD-VASH program or other community resources.
Call our Veterans Crisis Line at 988 and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.
We can help connect you to VA and community resources that will support you in achieving your goals.
We understand that navigating the variety of resources can be a challenge. The Albany Vet Center can help educate you on topics such as:
- How to get VA medical benefits and register for care
-
Samuel S. Stratton Department of Veterans Affairs Medical Center contact and location information
- Understanding your VA education benefits
- Housing and home loans
- Education and referral for VA burial benefits
- Getting a Veteran ID card
The Albany Vet Center can also connect you to Veterans Service Organizations in your community.
Other services
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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.
To complement our counseling services, the Albany Vet Center partners with entities such as:
- Local Veteran/Service Member support organizations
- Local military installations
- National Guard and Reserve units
We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.
At the Albany Vet Center, we offer flexibility by offering a variety of appointment modalities to meet your individual needs to include in-person, video, and phone appointments. Ask how we can complement your in-person care with virtual services.
We offer remote/virtual counseling and outreach through VA Video Connect, and WebEx.
How Vet Centers are different than a medical clinic
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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.
Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.
You may be eligible for Vet Center services no matter your discharge status or eligibility for VA health care. And we encourage you to contact us, even if you’re not sure if you’re eligible. If we can’t help you, we’ll find someone who can.
If you’re a Veteran or service member (including National Guard and Reserves), you’re eligible if you meet any of these service requirements:
- You served on active duty in any combat theater or area of hostility, or
- You provided mortuary services or direct emergency medical care to treat the casualties of war while on active duty, or
- You were a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility, or
- You served on active duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder, or
- You’re a current or former member of the Coast Guard who participated in a drug interdiction operation, or
- You’re a current member of the Reserve Component assigned to a military command in a drill status, including active Reserves, and you need to address a behavioral health condition or psychological trauma that is related to your military service
If you’re a Veteran or service member (including National Guard and Reserves), you’re also eligible for Vet Center services if any of these descriptions is true for you:
- You’re a Vietnam Era Veteran who used Vet Center services before January 2, 2013, or
- You experienced military sexual trauma (no matter your gender or service era), or
- You currently use any covered VA educational assistance benefits
What are the covered educational assistance benefits?
- Montgomery GI Bill Active Duty
- Montgomery GI Bill Selected Reserve
- Post-9/11 GI Bill
- Veteran Readiness and Employment (VR&E)
- Veterans’ Educational Assistance Program (VEAP)
Remember: You don’t need to be enrolled in VA health care to be eligible for Vet Center services. You don’t need to have a service-connected disability. And you can have any character of discharge.
You can use our counseling and other support services when your participation would support the growth and goals of the Veteran or service member in your family. If the Veteran or service member considers you family, so do we.
You can also use our bereavement services if any of these descriptions is true for your family:
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The Veteran or service member died while serving on active duty, or
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The Veteran was using Vet Center services at the time of their death, or
-
The Veteran or service member died by suicide
No. You don’t have to be enrolled in VA health care or have a service-connected disability.
Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.
Call us at
Our confidential call center is staffed by combat Veterans from several eras and family members of Veterans.
You can talk to us about your military experience, issues around transitioning out of military service, or trauma. We’ll help connect you to resources and support at a Vet Center near you.