Quad Cities Vet Center
We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, posttraumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.
Our commitment
- We offer a range of services, from talk therapy to recreational activities. Our team will work with you to identify your goals and make a plan to meet them. We'll help you and your family build meaningful connections to improve your quality of life.
- Our counseling is confidential. We won’t share any information about you or the services you receive without your permission—except in a life-threatening situation. Our records can't be accessed by other VA offices, the Defense Department, military units, or community providers.
- We encourage you to contact us, even if you're not sure you're eligible. We'll find a way to connect you with the help you need.
Locations and contact information
Main Location
Direct line
Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Other locations
Vet Centers are community based to be more accessible in areas where you live.
We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.
Need help after hours?
Our call center is available 24/7. Call us anytime at 877-927-8387.
Prepare for your visit
Select a topic to learn more.
Contacting us
- Please call 309-755-3260 to speak with a team member. They can assist you with scheduling an appointment or answering any questions you might have.
- If you call outside of our normal operating hours, you’ll reach the Call Center. You may leave a message with their team. They can provide a warm handoff to us, and we’ll contact you right away.
Canceling or rescheduling an appointment
- If you know you’ll miss an appointment, please call to cancel 24 hours in advance.
- If you have an appointment conflict and need to reschedule notify us as soon as possible so we can reschedule your appointment and make that time available for another Veteran or service member.
Visiting
- If you’re a first-time visitor, stop by during our office hours or call 309-755-3260 to discuss how we can help.
- Many of our services are available on a walk-in basis.
- Non-traditional hours are available by appointment.
Parking
- Free parking is available in the front and side parking lot.
- Accessible parking is available at the front entrance of the building.
Building access
- We are located on the north side of the building.
Our location is served by MetroLink.
The Trinity Medical Clinic Stop is 394 feet (about 2 minutes) from our Vet Center.
You don’t need to be enrolled in VA health care, have a service-connected disability, or receiving any other VA benefits to be seen at the Vet Center. On your first visit, we’ll look for one or more of the following:
- Discharge documents (such as a DD214)
- Receipt of certain awards
- Deployment orders
- Other documents that show qualifying military service
Request your military service records online
If you don’t have these documents on hand, we can help you get them. Come in and we can work with you to establish your eligibility and answer any questions you might have.
In the spotlight
New Vet Centers and Satellite Locations Announced
To improve access to counseling, we are adding three Vet Centers and six satellite locations across the US and its territories. We will continue to expand our program to meet Veteran demand and provide local support to those who served.
Interested in joining a group with other Veterans or service members?
Call us for more information at 309-755-3260.
- PTSD support groups
- Significant other support groups
- Equine therapy
Rock Island Arsenal Armed Forces Event May 16th to May 19th!
16 May 4pm-10pm carnival festivities
17 May 4pm-9pm carnival, opening ceremonies, Matt Fuller band
18 May 845am-925Pm kids run, auto show, 5k and 10k run, carnival wrestling, fireworks
19 may 12pm-1pm carnival and wrestling
Counseling services
Select a topic to learn more.
We offer couples and family counseling to support you as you work toward meeting your goals.
Veterans benefit when family members are involved in the counseling process. We honor family members who support our Veterans and service members.
We consider family to be whomever the Veteran determines is their significant other or family member.
Our family-friendly lobby is available and designed to help you monitor your child close by while conducting a counseling session with quiet and privacy. There are plenty of games, puzzles, and game consoles for children to enjoy.
If someone close to you has died or you’re adjusting to a difficult life change, we’re here to support you.
We can offer counseling and other support, including:
- Bereavement counseling for families who have lost a loved one while they were serving on active duty
- Grief counseling to help with a significant change or loss
- Contact information to the Veterans Benefits Administration and National Cemetery Administration regarding possible burial and survival benefits.
If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.
We offer specialty care, including:
- All era-specific groups (Vietnam, Persian Gulf, Afghanistan, and Iraq)
- Writers’ group
- Support and encouragement group
- Significant others group
We use evidence-based therapies, including:
- Cognitive Behavioral Therapy (CBT)
- Motivational Interviewing (MI)
- Family Systems Therapy
If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.
We have both male and female counselors to make sure clients are comfortable during military sexual trauma counseling.
Counseling includes individual or group counseling, marital and family counseling, referral for benefits assistance, liaison with community agencies, or substance abuse information and referral to help you in your healing process and regain confidence in your everyday life.
We can also connect you with the MST coordinator at your local VA Medical Center for additional support.
Learn more about MST-related medical and mental health services at VA
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.
We offer individual and group counseling.
Our specialty care includes:
- Helping Veterans and service members manage their anger, stress, anxiety, and other symptoms
- Helping Veterans, service members, and their families improve their relationships
- Helping Veterans and service members gain and maintain employment or acquire benefits
- Helping Veterans and service members stay engaged through activities
We use specific techniques including:
- Cognitive Behavioral Therapy (CBT)
- Motivational Interviewing (MI)
- Family Systems Therapy
If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.
We understand that the transition from military to civilian life can be a challenge. We offer a variety of ways to assist you in that process such as:
- How to get VA medical benefits and register for care
- Where to go to file claims and other forms
- How to make the most of your VA education benefits
- How to use your VA home loan
- How to access VA burial benefits
We can also connect you to Veterans Service Organizations in your community.
Referral services
Select a topic to learn more.
We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.
We can help you connect to substance use programs, both inpatient and outpatient, with VA. We also work closely with our community partners to help you with addiction, detox, or to gain stability.
We offer group support too.
Call our Veterans Crisis Line at 988 and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.
Our priority first and foremost is your safety. If you feel hopeless, suicidal, or are in crisis, let your counselor know. We want to support you in the moment, and also create a safety plan with you to feel safer and more hopeful about the future.
You can also reach the Veterans Crisis Line via text at 838255 or through confidential chat on the website.
We can help connect you to VA and community resources that will support you in achieving your goals.
We understand that searching for resources can be challenging. Let us help you navigate through and connect with:
- How to activate VA medical benefits and enroll in care
- Where to file disability claims and other VA related forms
- How to make the most of your VA education benefits
- How to use your VA home loan
- How to access VA burial benefits
We can also assist in connecting you with a local Veteran Service Officer (VSO). Call us at 877-927-8387 to find out more information.
Other services
Select a topic to learn more.
We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.
We’re committed to functioning as a focal point where Veterans, service members, and community partners can connect and engage. We actively partner with:
- Honor Flight Quad Cities
- Rock Island National Cemetery
- Quad Cities Veterans Network
- Ybarra Gomez VFW Post 8890
- Quad Cities Veterans Outreach Center
- Army Community Service (ACS)
Our networks also extend out to the First Responder departments throughout the greater Quad Cities area.
Please call 309-755-3260 if you or your organization is interested in learning more about ways to partner with us.
How Vet Centers are different than a medical clinic
Select a topic to learn more.
Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.
Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.
You may be eligible for Vet Center services no matter your discharge status or eligibility for VA health care. And we encourage you to contact us, even if you’re not sure if you’re eligible. If we can’t help you, we’ll find someone who can.
If you’re a Veteran or service member (including National Guard and Reserves), you’re eligible if you meet any of these service requirements:
- You served on active duty in any combat theater or area of hostility, or
- You provided mortuary services or direct emergency medical care to treat the casualties of war while on active duty, or
- You were a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility, or
- You served on active duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder, or
- You’re a current or former member of the Coast Guard who participated in a drug interdiction operation, or
- You’re a current member of the Reserve Component assigned to a military command in a drill status, including active Reserves, and you need to address a behavioral health condition or psychological trauma that is related to your military service
If you’re a Veteran or service member (including National Guard and Reserves), you’re also eligible for Vet Center services if any of these descriptions is true for you:
- You’re a Vietnam Era Veteran who used Vet Center services before January 2, 2013, or
- You experienced military sexual trauma (no matter your gender or service era), or
- You currently use any covered VA educational assistance benefits
What are the covered educational assistance benefits?
- Montgomery GI Bill Active Duty
- Montgomery GI Bill Selected Reserve
- Post-9/11 GI Bill
- Veteran Readiness and Employment (VR&E)
- Veterans’ Educational Assistance Program (VEAP)
Remember: You don’t need to be enrolled in VA health care to be eligible for Vet Center services. You don’t need to have a service-connected disability. And you can have any character of discharge.
You can use our counseling and other support services when your participation would support the growth and goals of the Veteran or service member in your family. If the Veteran or service member considers you family, so do we.
You can also use our bereavement services if any of these descriptions is true for your family:
-
The Veteran or service member died while serving on active duty, or
-
The Veteran was using Vet Center services at the time of their death, or
-
The Veteran or service member died by suicide
No. You don’t have to be enrolled in VA health care or have a service-connected disability.
Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.
Call us at
Our confidential call center is staffed by combat Veterans from several eras and family members of Veterans.
You can talk to us about your military experience, issues around transitioning out of military service, or trauma. We’ll help connect you to resources and support at a Vet Center near you.