From: SSVF

Sent: Friday, April 12, 2024 8:55 AM

Subject: SSVF Program Update Friday April 12, 2024

This weekly update is targeted towards the SSVF Grantees and shared with valuable partners for awareness.          

April 12, 2024 

NEW: Quarterly Certification due in UDPaaS April 26, 2024

RESOURCE: SSVF Program Office FY2022 Annual Report

REMINDER: Customer Service and Intake Information

NEW: Quarterly Certification due in UDPaaS April 26, 2024

The SSVF Program Office is requiring all grantees to complete a Quarterly Certification in UDPaaS.  This process is defined in your signed Memorandum of Agreement for your grant and is a requirement of all grantees.  The Quarter 2 (January 1 – March 31) Certification is available in UDPaaS for completion from April 2, 2024, through April 26, 2024.  Please ensure accuracy of submission as the Program Office will compare all data provided through Repository uploads from Quarter 2 of FY24.  The Companion Guide to completing the certification will be available in UDPaaS for grantees to reference instructions for completion of the activity.

RESOURCE: SSVF Program Office FY2022 Annual Report 

This report covers the eleventh grant period for the U.S. Department of Veterans Affairs (VA) Supportive Services for Veteran Families (SSVF) program, including awards made in 2021 for the FY 2022 period (October 1, 2021, to September 30, 2022). The report summarizes the results attained by the 249 SSVF grantees funded for FY 2022. It is intended to inform Congress and the public about the grantees’ important work helping to prevent and end homelessness among our nation’s Veterans. 

This report uses data reported by grantees through local Homeless Management Information Systems (HMIS) and subsequently provided to VA via monthly uploads to the SSVF HMIS data repository. With the FY 2022 Annual Report, the methodology used to analyze HMIS data was changed to increase accuracy and efficiency in the annual reporting process (for more information see Section 2). Additional information was obtained from grantee quarterly reports and surveys of SSVF program participants. 

The full report is available on the SSVF website and by following the link: Here.

REMINDER: Customer Service and Intake Information

The SSSVF Program Office would like to remind grantees that an essential part of our services includes good customer service. We are asking grantees to take a moment to ensure that the access points to your agency are accessible, educated, and equipped to ensure that a Veteran’s initial interaction and every ongoing interaction is positive and helpful. This includes but is not limited to ensuring your phone number is accurate on your website, and that the person answering the phone or front door has the accurate information to help the person in front of them. 

SSVF Grantees are also expected to keep up to date intake information within the SSVF grant management system, UDPaaS. Grantees can do this by going into their grant award, clicking on “Request Activity” and selecting Update Intake Information.  Grantees only need to do this if changes have occurred. Current intake information is available for review on our website by selecting Locate a SSVF Provider.  The SSVF Program Office strongly encourages grantees to create general email and phone numbers that do not need to be changed due to staff turnover for Veteran intakes.