From: SSVF

Sent: Friday, April 26, 2024 8:53 AM

Subject: SSVF Program Update Friday April 26, 2024

This weekly update is targeted towards the SSVF Grantees and shared with valuable partners for awareness.          

April 26, 2024 

UPDATE: HUD-VASH/SSVF Collaborative Case Management Guidance Updated

REMINDER: Call for Mentor Grantees!

RESOURCE: Working Together as One Team

REGISTER: SSVF National Webinar: Excellence in Customer Service May 9, 2024, at 2:00pm EST

DUE: Quarterly Certification due in UDPaaS April 26, 2024

UPDATE: HUD-VASH/SSVF Collaborative Case Management Guidance Updated

The National HUD-VASH and SSVF Program Offices have developed updated guidance regarding Collaborative Case Management.  This guidance should assist communities to understand and work towards collaborative case management models, versus traditional and allowable co-enrollments between HUD-VASH and SSVF.  Please review the revised documents to assess local needs and collaborations that will support Veterans with access to permanent housing within your communities.  If you have additional questions, please contact your Regional Coordinator.

SSVF & HUD-VASH Collaborative Case Management Overview:  https://www.va.gov/HOMELESS/ssvf/docs/VASH_SSVF_CCM_Overview_v1.pdf

Sample SSVF & HUD-VASH Collaborative Case Management Agreement: https://www.va.gov/HOMELESS/ssvf/docs/VASH_SSVF_CCM_Service_Coordination_Agreement_v2.docx

REMINDER: Call for Mentor Grantees!

Are you an experienced SSVF Grantee who is willing to share your knowledge with other grantees? Do you have a best practice or specific set of skills that could benefit others?

SSVF Program Office is looking for grantees to serve as mentors to their fellow grantees. Grantees will be selected as general mentors as well as specialist mentors for specific areas of need. If you are interested in this commitment of additional duties, please complete this short interest survey.  Please note, this survey does not guarantee selection as a mentor grantee.  The SSVF Program Office will review submissions and contact you if you are selected as a mentor.

You can access the short interest survey by following this link: Here

RESOURCE: Working Together as One Team

The SSVF Program Office would like to share this recent post with you that highlights the work of One Team, SSVF, HUD-VASH, VAMC, and community partnerships in VISN 20. Excellent work!

REGISTER: SSVF National Webinar: Excellence in Customer Service May 9, 2024, at 2:00pm EST

This SSVF webinar will focus on strategies to provide excellent Veteran-focused customer service from outreach thru exit. SSVF Grantee staff, be ready to share your examples of how you instill a culture of “customer service excellence”

Grantees should ensure the appropriate staff are notified including Program Managers, Healthcare Navigators, and other relevant staff.

Register in advance for this webinar:

https://us06web.zoom.us/webinar/register/WN_v8yR1KYWSzCqA_ySt2rGzw

After registering, you will receive a confirmation email containing information about joining the webinar.

DUE: Quarterly Certification due in UDPaaS April 26, 2024

The SSVF Program Office is requiring all grantees to complete a Quarterly Certification in UDPaaS.  This process is defined in your signed Memorandum of Agreement for your grant and is a requirement of all grantees.  The Quarter 2 (January 1 – March 31) Certification is available in UDPaaS for completion from April 2, 2024, through April 26, 2024.  Please ensure accuracy of submission as the Program Office will compare all data provided through Repository uploads from Quarter 2 of FY24.  The Companion Guide to completing the certification will be available in UDPaaS for grantees to reference instructions for completion of the activity.