This weekly update is targeted towards the SSVF Grantees and shared with valuable partners for awareness.

November 3, 2023

NOTICE: November SSVF Program Office Webinars CANCELLED during November

DUE: FY24 Resolution and FY24 Budget Revisions due November 13, 2023

DUE: FY22/ARP Financial End of Year Closeout Due November 14, 2023

RESOURCE: Shallow Subsidy Promo Toolkit for Grantees

REMINDER: Good Customer Service: Grievances

WEBINAR: Veterans Healthcare Administration's Caregiver Support Program, hosted by NAMI Maryland, November 9, 2023 12:00pm EST

NOTICE: November SSVF Program Office Webinars CANCELLED during November

The Program Office would like grantees to be aware that there are no National SSVF webinar or Data Office Hours webinars this month. The Program Office recognizes upcoming conference attendance and travel would make it difficult to have widespread attendance.

DUE: FY24 Resolution and FY24 Budget Revisions Due November 13, 2023

The SSVF Program Office has published the FY24 Resolution and Budget Revisions activities. All awarded grantees are required to complete these activities in the UDPaaS system. Instructions for completion are within the UDPaaS system. Contact your SSVF Regional Coordinator should you have questions.

Please note that your FY24 Resolution should reflect additional households able to be served given the increased funding in FY24. FY24 Budgets should run from 04/01/2024 through 12/31/2024 and will encompass all services previously funded through additional funding streams to include Shallow Subsidy, Healthcare Navigation, Legal Services, and landlord and tenant incentives.

DUE: FY22/ARP Financial End of Year Closeout Due November 14, 2023

The FY22/ARP Financial End of Year Closeout Activity is due in the grant management system, UDPaaS, by 11/14/23. Please review the End of Year Closeout Webinar with detailed instructions for completion.

Final Drawdown: Incur expenses by 9/30/23 and make final drawdown
Federal Financial Reports (FFR): Complete and submit two FFRs in the HHS Payment Management System (PMS). A report is available for each account (zzzz-zz-zzz-22 and zzzz-zz-zzz-HL).
Financial Expenditure Report (FER): Complete one Financial Expenditure Report (FER) for combined total of FY22 and ARP funds. The excel template will be emailed to grantees from the SSVF Program Office Inbox. Ensure all approved budget/program changes are reflected and explained in the FER.
End of Year UDPaaS Activity: Complete and submit Activity in UDPaaS (i.e., certification questions, upload FER, etc.)

RESOURCE: Shallow Subsidy Promo Toolkit for Grantees

The Shallow Subsidy Promotional Toolkit for grantees is now live and publicly assessable here: https://www.va.gov/HOMELESS/Shallow_Subsidy_Toolkit.asp

REMINDER: Good Customer Service: Grievances

SSVF strives to provide excellent customer service to all Veterans. It is vital for grantees to have an internal grievance process that Veterans can easily access. It is required for all grantees to provide Veterans with clear information on your grievance process at the time of intake. However, grantees should consider it best practice to also remind Veterans frequently of that grievance process throughout their period of care. Soliciting feedback and addressing concerns in a timely fashion is vital to providing good services.

If an SSVF agency is unable to resolve an issue using their internal process, the Veteran is able to submit their grievance to the SSVF Program Office by emailing ssvf@va.gov.

WEBINAR: Veterans Healthcare Administration's Caregiver Support Program, hosted by NAMI Maryland, November 9, 2023 12:00pm EST

This webinar is a fantastic opportunity for veterans and their caregivers to gain insights into the Veterans Healthcare Administration's Caregiver Support Program. Hilary Wiseman's expertise in social work and behavioral health sciences uniquely positions her to provide valuable information and resources for veterans and their families. Speaker: Hilary Wiseman, MPH, LCSW-C

Registration Link: Click Here to Register