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Same Day Services

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What are Same Day Services in Primary Care and Mental Health?


Primary Care

  • When a Veteran requires Primary Care services right away, during regular business hours, he or she will receive services the same day at a VA Medical Center.

  • If a Veteran calls after normal business hours, he or she will receive care the next business day from a VA Medical Center.

Mental Health

  • If a Veteran is in crisis or has another need for care right away in Mental Health, he or she will receive immediate attention from a health care professional at a VA Medical Center.

During a medical emergency, always dial 911 or report to the emergency room closest to where you are located.

Same Day Services Offered at VA Medical Centers

Veteran's care needs can be addressed through:

  • An in-person appointment delivered by a provider or another appropriate clinical staff member,

  • A telephone call with a provider or another appropriate clinical staff member,

  • Via smart phone,

  • Via telehealth, and or

  • Secure messaging

Same Day Services for Veterans in Primary Care and Mental Health are available at every VA Medical Center, though types of services vary by location. To make an appointment, contact your local VA Medical Center Primary Care and Mental Health Team. Click here to find a VA Medical Centers with Same Day Services in Primary Care and Mental Health.

Additional Services


Access to timely care for all Veterans, regardless of the type of care needed, continues to be a top priority for VA. To ensure all Veterans receive the care they deserve, VA also provides the following services:

  • Direct Audiology/Optometry Scheduling - Direct Scheduling in Audiology and Optometry means that Veterans no longer have to request a referral from their primary care provider in order to obtain these services.

  • Telehealth Services - VA Telehealth Services uses health informatics, disease management, and telehealth technologies to target care and case management to improve access to care.  Telehealth changes the location where health services are routinely provided. 

  • Call Centers - Call Centers can assist Veterans with their needs by putting them in contact with the services they need. 

  • Secure Messaging - Veterans can send and receive secure messages with their healthcare provider.



 

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