Skip to Content

Traveling to Asheville VA Medical Center:  Exit 55 on I-40 is closed. Follow signs to exit 7 on I-240. Use GPS, follow DOT signs.

Mobile Vet Center location: 67 West Henderson Street, Marion, NC. Open 9am to 4 pm. 

Facility Operations and Updates | Staff Updates | Disaster Recovery Resources

Master Sergeant Jerry K. Crump VA Clinic

Location and contact information

Address

2270 College Avenue, Suite 145
Forest City, NC 28043-2459

Phone numbers

Main phone:
VA health connect:
Mental health care:

Clinical hours

  • Mon: 7:30 a.m. to 4:00 p.m.
  • Tue: 7:30 a.m. to 4:00 p.m.
  • Wed: 7:30 a.m. to 4:00 p.m.
  • Thu: 7:30 a.m. to 4:00 p.m.
  • Fri: 7:30 a.m. to 4:00 p.m.
  • Sat: Closed
  • Sun: Closed
Master Sergeant Jerry K. Crump VA Clinic, formerly Rutherford County VA Clinic

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability: Rutherford County VA Clinic has wheelchairs available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Local transportation services

The City of Ashville - ART Bus

Coming soon!

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Nearby hotels

There is no lodging at the Rutherford County VA Clinic outpatient clinic. If you need to travel to the clinic for multiple days, try one of these hotels. When booking, ask if there is a Veteran rate. Many hotels have shuttle vans, so check with the hotel you’re staying at if you need help getting to the clinic.

  • Coming Soon!

  • NOTE: These links are provided for your convenience only. VA Asheville Healthcare System does not endorse and is not responsible for the content on the linked web sites.

Other services at VA Asheville health care

Health services offered here

Select a topic to learn more.

COVID-19 vaccines

Common conditions: coronavirus, COVID-19

We offer COVID-19 vaccines to all Veterans enrolled in VA health care. This includes Veterans who live or travel outside of the U.S. and are eligible for the VA Foreign Medical Program.

Visit our office, with or without an appointment

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

  • COVID-19 vaccines for eligible Veterans and staff

Learn more about COVID-19 vaccines at VA

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Visit our office, with or without an appointment

A referral is required

Appointments

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Mental Health

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

 

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Posttraumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Pain management

If you are in pain, we work with you and your health care team to find the best way to treat and manage it.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Acute (short-term) or chronic (long-lasting) pain can make it hard to enjoy life, but effective pain management can help. Our experts work with you, your primary care physician, and other specialists to create a plan to help you manage your pain and improve your quality of life. Our services include:

  • Chiropractic care to relieve pain without medication
  • Prescribing and supervising your use of medications
  • Teaching you skills that include meditation, mindfulness training, relaxation, yoga, and tai chi to help you manage your pain
  • Providing physical therapy, acupuncture, massage, biofeedback, and other compatible therapies

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Aquatic therapy to manage chronic pain
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Visit our office, with or without an appointment

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
  • Dermatology
  • Rehabilitation
  • Primary care

Learn more about telehealth

Get updates from VA Asheville health care