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Jennifer Harkins MS, FACHE

Executive Medical Center Director

VA Coatesville health care

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Jennifer Harkins was appointed as the medical center director of the Coatesville VA Medical Center (VAMC) on August 28, 2023.

In this role, she directs a staff of approximately 1,150 employees and oversees all aspects of health care operations of a complexity level three, specialty referral medical center. In addition to the main campus in Coatesville, Community Based Outpatient Clinics are operated in Newtown Square and West Norriton, PA.

Ms. Harkins began her VA career as the Women Veteran Coordinator in 1993 at the Philadelphia VA Medical Center. Since that time, she served in increasingly more complex leadership roles at the Philadelphia VA Medical Center and was appointed as the Interim Associate Director at the Wilmington VA Medical Center in 2014. In 2017, Ms. Harkins was appointed as the Associate Director of the Coatesville VAMC, responsible for Finance and Operations. During that time she served as the acting Director for Coatesville VAMC on two occasions, once in 2020 and again in 2023. 

Ms. Harkins is a Fellow of the American College of Healthcare Executives, a graduate of VA’s Healthcare Leadership Development Program, has earned an Executive Leadership Certificate in Lean for Healthcare from the University of Tennessee Graduate School of Business, and holds a master’s degree in Organizational and Strategic Leadership.