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Columbia VAHCS outpatient clinics & administrative offices will be closed Thursday, Nov. 28 in recognition of Thanksgiving. Call 911 or visit the closest ER in a life-threatening emergency. If experiencing a mental health crisis call the Veteran Crisis Line at 988 and then press 1 or text 83255.

Patient advocates

The patient advocates with the Columbia VA Health Care System are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is provided below:

Contact (1-)

  • Nate "Nate" Gantt
  • Maurice "Reesie" Gillard
  • Michelle Hayes
  • Margaret "Maggie" Lockett
  • Charles Ashley
  • Sheronda Brayboy
  • Natisha Adams
  • Janna Vanhorn
  • Evetta Gregg

Care we provide at Columbia VA Health Care System

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights

  • Learn more about how patient advocates support Veterans at VA and what the process of working with one is like.

  • Learn about your rights and responsibilities as a patient at VA.

  • Learn about your rights and responsibilities as a family member who may be helping a Veteran make decisions about their care.

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