McAllen Vet Center
We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, posttraumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support at the VA clinic and our Veteran-oriented local community partners.
Our commitment
- We offer a range of services, from talk therapy to recreational activities. Our team will work with you to identify your goals and make a plan to meet them. We'll help you and your family build meaningful connections to improve your quality of life.
- Our counseling is confidential. We won’t share any information about you or the services you receive without your permission—except in a life-threatening situation. Our records can't be accessed by other VA offices, the Defense Department, military units, or community providers.
- We encourage you to contact us, even if you're not sure you're eligible. We'll find a way to connect you with the help you need.
Locations and contact information
Main Location
Direct line
Hours
- Mon. 8:00 a.m. to 7:00 p.m.
- Tue. 8:00 a.m. to 7:00 p.m.
- Wed. 8:00 a.m. to 7:00 p.m.
- Thu. 8:00 a.m. to 7:00 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Other locations
Vet Centers are community based to be more accessible in areas where you live.
We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.
Need help after hours?
Our call center is available 24/7. Call us anytime at 877-927-8387.
Prepare for your visit
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First time visitor? Stop by during our office hours or give us a call and let’s discuss how we can help. Call
We understand that you may not know what to expect for your first counseling appointment with the Vet Center. On your first visit:
- You’ll receive and be required to complete an intake packet that includes Vet Center confidentiality, demographic information, release of information (optional), and assessments as appropriate.
- You’ll be evaluated to ensure that you and those around you are safe.
- You and your counselor will begin to establish and develop a treatment plan that’s appropriate to your needs.
- Follow-up appointments will be scheduled as appropriate as determined by your counselor.
Cost: Free
The McAllen Vet Center is in the Med Point Plaza. Please park in any available space near the front entrance or at the rear of the building.
You don’t need to be registered for care at VA, rated for a service connected disability, or receiving any other form of VA benefits. On your first visit, we’ll look for one or more of the following:
- Discharge documents (such as a DD214)
- Deployment orders
- Other documents that show qualifying military service
- Military ID
Request your military service records online
If you don’t have these documents on hand, come in and we can work with you to establish your eligibility and also answer any questions you might have.
In the spotlight
New Vet Centers and Satellite Locations Announced
To improve access to counseling, we are adding three Vet Centers and six satellite locations across the US and its territories. We will continue to expand our program to meet Veteran demand and provide local support to those who served.
What Veterans say about their Vet Center experience
"The counselors I've dealt with are amazing. They really took the time to address my concerns. The are truly there to help the Veterans. Thank you guys!"
Counseling services
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We offer couples and family counseling to support you as you work toward meeting your goals.
The McAllen Vet Center has licensed marriage and family therapists who offer family and couples counseling.
- Individual counseling for couples, spouses, children and significant others
- Couples counseling
Specialty care at our center includes:
- Emotional Focused Couples Therapy (EFT)
- Gottman couples therapy protocol
If someone close to you has died or you’re adjusting to a difficult life change, we’re here to support you.
The McAllen Vet Center offers counseling and other support, such as:
- Bereavement counseling for families after the death of an active-duty service member
- Community referrals for bereavement counseling
If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.
At the McAllen Vet Center, we offer individual and group counseling. We also provide referral services to appropriate resources in our community.
We can help with concerns such as:
- Anxiety and stress reactions
- Depression and lack of motivation
- Sleep difficulties, including sleep problems caused by shift work
- Anger, aggressive behavior, and reckless behaviors
- Overuse of alcohol or drugs
- Difficulties adjusting to civilian life following a deployment or activation
Care at our center includes:
- One-on-one hour-long counseling sessions targeted at your individual needs
- Group counseling for Iraq and Afghanistan Veterans, Vietnam Veterans, spouse/significant others, and more
Here are some of the evidence-based treatments we offer:
- Eye Movement Desensitization and Reprocessing (EMDR)
- Cognitive Behavioral Therapy (CBT)
- Cognitive Processing Therapy (CPT)
- Dialectical Behavioral Therapy (DBT)
- Internal Family Systems (IFS)
- Gottmann Method
If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.
The McAllen Vet Center offers these male and female MST groups:
- Women Warriors
- Men of Courage
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.
At the McAllen Vet Center, we offer individual and couples counseling.
Care at our center includes:
- Anger management
- Stress management
- Activity engagement
- Healthy coping skills development
We offer these groups:
- Healing From The War
- Walk Through Vietnam
- Band of Brothers
- Follow-Up
Please inquire about group dates and times.
If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.
Referral services
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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.
To complement our counseling services, the McAllen Vet Center partners entities such as:
Call our Veterans Crisis Line at 988 and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.
We can help connect you to VA and community resources that will support you in achieving your goals.
We understand that navigating the variety of resources can be a challenge. The McAllen Vet Center can help educate you on topics such as:
- How to get VA medical benefits and register for care
- Where to go to file claims and other forms
- Understanding your VA education benefits
- Housing and home loans
- Education and referral for VA burial benefits
The McAllen Vet Center can also connect you to Veterans Service Organizations in your community.
Other services
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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.
To complement our counseling services, the McAllen Vet Center partners entities such as:
- Local Veteran and service member support organizations
- Local military installations
- National Guard and Reserve units
How Vet Centers are different than a medical clinic
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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.
Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.
You may be eligible for Vet Center services no matter your discharge status or eligibility for VA health care. And we encourage you to contact us, even if you’re not sure if you’re eligible. If we can’t help you, we’ll find someone who can.
If you’re a Veteran or service member (including National Guard and Reserves), you’re eligible if you meet any of these service requirements:
- You served on active duty in any combat theater or area of hostility, or
- You provided mortuary services or direct emergency medical care to treat the casualties of war while on active duty, or
- You were a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility, or
- You served on active duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder, or
- You’re a current or former member of the Coast Guard who participated in a drug interdiction operation, or
- You’re a current member of the Reserve Component assigned to a military command in a drill status, including active Reserves, and you need to address a behavioral health condition or psychological trauma that is related to your military service
If you’re a Veteran or service member (including National Guard and Reserves), you’re also eligible for Vet Center services if any of these descriptions is true for you:
- You’re a Vietnam Era Veteran who used Vet Center services before January 2, 2013, or
- You experienced military sexual trauma (no matter your gender or service era), or
- You currently use any covered VA educational assistance benefits
What are the covered educational assistance benefits?
- Montgomery GI Bill Active Duty
- Montgomery GI Bill Selected Reserve
- Post-9/11 GI Bill
- Veteran Readiness and Employment (VR&E)
- Veterans’ Educational Assistance Program (VEAP)
Remember: You don’t need to be enrolled in VA health care to be eligible for Vet Center services. You don’t need to have a service-connected disability. And you can have any character of discharge.
You can use our counseling and other support services when your participation would support the growth and goals of the Veteran or service member in your family. If the Veteran or service member considers you family, so do we.
You can also use our bereavement services if any of these descriptions is true for your family:
-
The Veteran or service member died while serving on active duty, or
-
The Veteran was using Vet Center services at the time of their death, or
-
The Veteran or service member died by suicide
No. You don’t have to be enrolled in VA health care or have a service-connected disability.
Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.
Call us at
Our confidential call center is staffed by combat Veterans from several eras and family members of Veterans.
You can talk to us about your military experience, issues around transitioning out of military service, or trauma. We’ll help connect you to resources and support at a Vet Center near you.