Wilmington VA Regional Benefit Office
We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance, pensions, and home loans.
Location and contact information
Address
Phone numbers
Main phone:
VA benefits hotline:
Office hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 8:30 a.m. to 4:00 p.m.
- Tue: 8:30 a.m. to 4:00 p.m.
- Wed: 8:30 a.m. to 4:00 p.m.
- Thu: 8:30 a.m. to 4:00 p.m.
- Fri: 8:30 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
We are open for in-person and virtual appointments, Monday through Friday from 8:00am to 4:30pm. Visitors seeking assistance from the Public Contact Team at the Wilmington Regional Office are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA). VERA is a self-service portal which allows visitors to schedule, reschedule, and cancel appointments.
Schedule an appointment with VERA.
You will receive email confirmation of your appointment.
If you visit, please bring a valid photo ID. Depending on the reason for your visit, you may need to bring additional documents and information about you and your dependents:
Documents
- A copy of your discharge or separation papers (DD214)
- Copies of relevant medical records
Personal information
- Your Social Security number
- Direct deposit information
Information about your dependents
- Dates of birth
- Social Security numbers
We can help you find out what documents to bring to your visit. We can also request documents for you. Call us for more information.
The Wilmington VA Regional Office is located on the left side of Montgomery Rd when arriving from Kirkwood Highway. It is the first campus building on the left.
Free parking is available onsite. The visitor lot can be accessed from Kirkwood Highway.
The nearest bus stop is located on Kirkwood Highway, directly outside the Wilmington VA Hospital. Visitors will have to walk up a slight hill to reach the Regional Office. The Regional Office is the first campus building to the left as you walk up the hill.
- If arriving by bus, visit Delaware Transit Corporation (DART) online trip planner to locate the nearest public bus, route, and schedule.
- If arriving by train, visit Southeastern Pennsylvania Transportation Authority (SEPTA) for the nearest train rail station and schedule.
The Visitor entrance is on the north side of the building facing the Wilmington VA hospital.
The Regional Office Public Contact is available as soon as you enter.
In the spotlight
VA accredited representatives
VA-accredited representatives can help you file a claim or request a decision review.
Protect your benefits and avoid unlawful fees.
Get responsible, qualified help from a VA accredited representative.
Veteran benefits
Select a topic to learn more.
We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help with disability compensation benefits
Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re a Veteran who’s homeless or at risk of becoming homeless, we can help. We can connect you, or a Veteran you care about, with resources throughout VA or in your community. This includes health care, case management, supportive services, and other resources.
Get connected
We can help you find and learn about resources and services
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We’ll help you achieve your job and career goals. We can connect you with one-on-one support, counseling, and training. If you have a service-connected disability that limits your ability to work or prevents you from working, we can help you explore your options. Our Veteran Readiness and Employment (VR&E or Chapter 31) program can help with learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for benefits and services
We can help you understand the VR&E support-and-services tracks for education and employment.
Appointments
To schedule an appointment for VR&E benefits, you must first apply for VR&E benefits. You will then be assigned a Counselor who will be your designated point of contact for appointments.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Other services
Select a topic to learn more.
We can help you find and download VA letters and documents that include information about your benefits.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get a copy of a VA letter
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you receive VA disability compensation, pension, or education benefits, we can help you update your direct deposit information. You’ll need your bank’s routing number and account number to make the updates.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help changing your direct deposit information
Our benefit counselors can help you fill out paperwork or address any payment issues.
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you request a DD214 or other military service records. We can also help you request your military service treatment and private medical records to support your claim.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help requesting records
Appointments
Contact us to schedule, reschedule, or cancel your appointment.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can connect you with a VA-recognized Veterans Service Organization or approved representative who can file a claim, decision review, or appeal on your behalf.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Find responsible, qualified representation
Our benefit counselors can help you learn about the services available through Veterans Service Organizations (VSO) and find an accredited representative.
Appointments
The below Veterans Service Organizations are located at the Wilmington Regional Office. You may contact them to schedule, reschedule, or cancel your appointment.
American Legion
Delaware Commission of Veterans Affairs (DCVA)
Disabled American Veterans
National Association for Black Veterans (NABVETS)
Paralyzed Veterans of America
Veterans of Foreign Wars
Vietnam Veterans of America
Main Phone
Service Hours
The service hours are the same as our facility hours.
Can't find the service you're looking for?
Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday.
Get updates from the Veteran Benefits Administration
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