LGBQ+ Veteran care
Veterans Health Care System of the Ozarks employees receive training in clinical care that is responsive to the unique needs of LGBQ+ Veterans. Our trained LGBQ+ Veteran care coordinators are fully equipped to support the health, welfare, and dignity of you and your family.
Connect with a care coordinator
Karen Pardue LCSW
Post 9/11 Military2VA Program Manager
VA Fayetteville Arkansas health care
Phone:
Email: Karen.Pardue@va.gov
Keren Lowenstein DSW, MSW, MPA, LCSW, CRAADC, ICAADC, MARS, CGDC
Senior Social Worker - SUD VHSO Mental Health Service Joplin CBOC
VA Fayetteville Arkansas health care
Phone:
Email: keren.lowenstein@va.gov
Care we provide at Veterans Health Care System of the Ozarks
We promote the health, welfare, and dignity of Veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBQ+) or a related identity. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:
- Mental health services, including psychosocial assessments for hormone therapy and gender confirming surgeries
- Creative arts therapies
- Hormone therapy
- HIV and STI testing, counseling, and care, including PEP (post-exposure prophylaxis) and PrEP (pre-exposure prophylaxis) for Veterans at risk for HIV
- Other prevention, screening, wellness, and testing services
Policies and practices to know
The care coordinator can help you get started with care or with navigating any of these issues.
Visitation: A same-sex partner, family member, friend, or other individual can be present with the patient for emotional support during the course of the patient's stay.
Definition of family: "Family" may include individual(s) not legally related to the individual. Family members include spouses, domestic partners, different-sex and same-sex significant others.
Advance directives: Veterans may designate any person as a decision-maker for care if they won't be able to make these decisions themselves. This includes same-sex partners. Advance directive agents are chosen by the Veteran and do not need to be biologically related.
Documentation in medical records: Veterans Health Care System of the Ozarks maintains the confidentiality of information about sexual orientation and sexual behavior, just like any other private health information.