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Richmond Vet Center

Small group of diverse Veterans talking and smiling with a Vet center counselor, American flag in the background.

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Our commitment

  • We offer a range of services, from talk therapy to recreational activities. Our team will work with you to identify your goals and make a plan to meet them. We'll help you and your family build meaningful connections to improve your quality of life.
  • Our counseling is confidential. We won’t share any information about you or the services you receive without your permission—except in a life-threatening situation. Our records can't be accessed by other VA offices, the Defense Department, military units, or community providers.
  • We encourage you to contact us, even if you're not sure you're eligible. We'll find a way to connect you with the help you need.

Locations and contact information

Main Location

4902 Fitzhugh Avenue
Richmond, VA 23230

Direct line

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 p.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
vet center front

Other locations

Vet Centers are community based to be more accessible in areas where you live.

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

Select a topic to learn more.

First time visitor? Give us a call and let's discuss how we can help. Call to schedule an appointment with one of our counselors.

Some of our services are available on a walk-in basis. If possible, please call ahead to make an appointment or to check availability.

Making an appointment:

After your initial contact with the Richmond Vet Center, one of our counselors will be notified to call you for an intake and schedule an appointment. You can expect a return call within 1-2 business days, and we should be able to schedule your first appointment within 2-10 business days, depending on schedule availabilities.

Contacting us:

You can call us anytime during our posted hours of operation. If you need to call outside of those times, on weekends, or holidays, the Vet Center Call Center is available 24/7 at 877-927-8737

Cancelling or rescheduling an appointment:

If you know you will miss an appointment, please notify us as soon as possible so we can reschedule your appointment and make that time available for another Veteran.

The Richmond Vet Center is located at 4902 Fitzhugh Avenue in Richmond, beside Dallan Construction.

We have free parking available in the front of our building labeled as Reserved Parking. Accessible parking with wheelchair ramp access is also available. If needed, overflow parking is available on the street.

Our building is accessible during our posted hours. 

You do not need to be registered for care at VA, rated for a service-connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If  you don’t have these documents on-hand, please let us know and we can work with you to establish your eligibility and answer any questions you might have.

We have nearby access to the public transit system of Richmond.  Currently due to the COVID-19 pandemic, no fares are being collected. Please visit GRTC for more information on routes and schedules.

In the spotlight

New Vet Centers and Satellite Locations Announced

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Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

  • Licensed Marriage and Family Therapist (LMFT) on staff
  • Virtual appointments available for couples counseling

If someone close to you has died or you’re adjusting to a difficult life change, we’re here to support you.

The Richmond Vet Center partners with the Tragedy Assistance Program For Survivors (TAPS).

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

At the Richmond Vet Center, we offer individual and group counseling. We also provide referral services to appropriate resources in our community

Care at our center includes:

  • One-on-one hour-long counseling sessions targeted at your individual needs
  • Group counseling for Iraq and Afghanistan Veterans, Vietnam Veterans; Spouse/Significant Others, and more

Evidence-based therapies such as:

  • Cognitive Behavioral Therapy (CBT)

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

The Richmond Vet Center offers

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

  • Vietnam Veterans Groups
  • GWOT therapy group

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

We can connect Veterans and service members struggling with addiction to the Substance Abuse Treatment Program at the Hunter Holmes McGuire VA Medical Center to detox and gain stability. At the Substance Abuse Treatment Program they can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. They match their services—like counseling, group therapy or medication—to your specific needs.

Call our Veterans Crisis Line at 988 and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

  • The Richmond Vet Center and Richmond VAMC collaborated in September for suicide prevention month. The Reach Out Initiative aims to help Veterans struggling with thoughts of suicide.  
  • We also partner closely with the Richmond VAMC Suicide prevention program.
  • To learn more about suicide prevention or obtain additional resources, visit Be Well VA

We can help connect you to VA and community resources that will support you in achieving your goals.

Learn how to apply and access your VA medical benefits 

If you need help filing a claim or have benefit related questions such as education, or spousal benefits, you can connect with our local Department of Veteran Services. Request an appointment with the Virginia Department of Veteran Services

The National Archives can help locate your DD-214 and support emergency requests for emergent needs, such as a burial.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

We partner with

  • Fort Lee Army Installation 
  • Richmond VFW
  • Sandston American Legion
  • 576th EUD Army Reserves
  • Pre Mobilization for all Yellow Ribbon Events
  • Military Student Services at Virginia Commonwealth University

We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

How Vet Centers are different than a medical clinic

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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

You may be eligible for Vet Center services no matter your discharge status or eligibility for VA health care. And we encourage you to contact us, even if you’re not sure if you’re eligible. If we can’t help you, we’ll find someone who can. 

If you’re a Veteran or service member (including National Guard and Reserves), you’re eligible if you meet any of these service requirements: 

  • You served on active duty in any combat theater or area of hostility, or 
  • You provided mortuary services or direct emergency medical care to treat the casualties of war while on active duty, or 
  • You were a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility, or 
  • You served on active duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder, or  
  • You’re a current or former member of the Coast Guard who participated in a drug interdiction operation, or 
  • You’re a current member of the Reserve Component assigned to a military command in a drill status, including active Reserves, and you need to address a behavioral health condition or psychological trauma that is related to your military service

If you’re a Veteran or service member (including National Guard and Reserves), you’re also eligible for Vet Center services if any of these descriptions is true for you: 

  • You’re a Vietnam Era Veteran who used Vet Center services before January 2, 2013, or 
  • You experienced military sexual trauma (no matter your gender or service era), or 
  • You currently use any covered VA educational assistance benefits

What are the covered educational assistance benefits?

  • Montgomery GI Bill Active Duty
  • Montgomery GI Bill Selected Reserve
  • Post-9/11 GI Bill
  • Veteran Readiness and Employment (VR&E)
  • Veterans’ Educational Assistance Program (VEAP)

Remember: You don’t need to be enrolled in VA health care to be eligible for Vet Center services. You don’t need to have a service-connected disability. And you can have any character of discharge.

You can use our counseling and other support services when your participation would support the growth and goals of the Veteran or service member in your family. If the Veteran or service member considers you family, so do we.  

You can also use our bereavement services if any of these descriptions is true for your family: 

  • The Veteran or service member died while serving on active duty, or

  • The Veteran was using Vet Center services at the time of their death, or

  • The Veteran or service member died by suicide 

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.

Call us at (TTY:711). We’re here 24/7.

Our confidential call center is staffed by combat Veterans from several eras and family members of Veterans. 

You can talk to us about your military experience, issues around transitioning out of military service, or trauma. We’ll help connect you to resources and support at a Vet Center near you.