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Fayetteville, NC Vet Center

Small group of diverse Veterans talking and smiling with a Vet center counselor, American flag in the background.

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Our commitment

  • We offer a range of services, from talk therapy to recreational activities. Our team will work with you to identify your goals and make a plan to meet them. We'll help you and your family build meaningful connections to improve your quality of life.
  • Our counseling is confidential. We won’t share any information about you or the services you receive without your permission—except in a life-threatening situation. Our records can't be accessed by other VA offices, the Defense Department, military units, or community providers.
  • We encourage you to contact us, even if you're not sure you're eligible. We'll find a way to connect you with the help you need.

Locations and contact information

Main Location

2301 Robeson Street
Suite 103
Fayetteville, NC 28305

Direct line

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Fayetteville Vet Center Building

Other locations

Vet Centers are community based to be more accessible in areas where you live.

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

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First time visitor to the Fayetteville Vet Center? Give us a call and let's discuss any questions you might have.  Call  to schedule an appointment with one of our counselors. 

We offer the flexibility of in person or virtual appointments.

Making an appointment:

After your initial contact with us, the Vet Center Director will be notified of your interest and will work to match you with a counselor.  You can expect a return call within 1-2 business days, and we should be able to schedule your first appointment with in 2-10 business days, depending on schedule availabilities. Anyone in crisis will have their needs addressed immediately. 

Contacting us:

You can call us anytime during our posted hours of operation.  If you need to call outside of those times, on weekends, or holidays, the Vet Center Call Center is available 24/7 at . Calling our main line after hours will automatically send you to the Vet Center Call Center.

Cancelling or rescheduling an appointment:

If you know you will miss an appointment, please notify us as soon as possible so we can reschedule your appointment and make that time available for another Veteran. 

You do not need to be registered for care at VA, rated for a service connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you do not have these documents on-hand, please let us know and we can work with you to establish your eligibility and also answer any questions you might have.

The entrance to the Fayetteville Vet Center is on the left side of the building as you enter towards the end of the parking lot. Parking is readily available, please park in any available space. 

The Fayetteville Vet Center is accessible by public transit. To get more information or find schedules, visit Fayetteville City Transit

Learn more about the Veteran Transportation Program.

 

In the spotlight

New Vet Centers and Satellite Locations Announced

Veterans Benefits Brief and Claims Support

Welcome Brief - Orientation Meeting

Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

Our counselors specialize in The Gottman Method for couples therapy. Veterans often like this approach because it provides specific tools and a systematic strategy for improving relationships. You may find that addressing any personal concerns through individual therapy helps you get the most out of your couples therapy sessions. 

We also offer opportunities for your partner or other family members to join your individual therapy sessions, once or twice. This can provide an opportunity for your family members to learn more about your needs and ways to best support you during your treatment. 

If someone close to you has died or you’re adjusting to a difficult life change, we’re here to support you.

We also offer bereavement counseling to any Gold Star family members. If you're a Gold Star family member, we are here for you, no matter how distant or recent your loss. 

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we can help you find counseling, support, and referral services to meet your specific needs.

As a leader in care for LGBTQ+  Veterans, we can help you connect with specialty medical services, community, and peer support resources, as important additions to your mental health care.

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

We commonly address the following concerns:

  • Anxiety or stress reactions, like PTSD
  • Depression or lack of motivation
  • Sleep difficulties, including sleep problems caused by shift work
  • Anger, aggressive behavior, and reckless behaviors
  • Overuse of alcohol or drugs
  • Difficulties adjusting to civilian life following a deployment or activation
  • Here are some of the evidence-based treatments we offer:

  • Cognitive Processing Therapy for PTSD
  • Prolonged Exposure for PTSD
  • Cognitive Behavioral Therapy
  • Motivational Interviewing and Relapse Prevention
  • Adaptive Disclosure for Moral Injury

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

If you're feeling on edge and on guard, having trouble with sleep, motivation, or mood, or just feeling unlike yourself following a major event or critical incident, we can teach you tools to manage these problems and get back on track. Asking for help takes courage and we provide the private, comfortable setting with expert counselors to help you take that next step. Learn more about PTSD and your treatment options

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

We recognize that completing military service can come with a variety of new challenges. Navigating the VA system and other benefits alone can be overwhelming. We can provide education and connection for: 

  • Enrollment in VA healthcare benefits
  • Filing a military-related disability claim
  • Connection to employment opportunities
  • Using VA Education Benefits
  • Using your VA home loan
  • Connecting to state benefits and services

If you’re a woman Veteran transitioning to civilian life, we can help you find counseling, support, and referral services to meet your specific needs.

We understand the unique experiences and needs of women Veterans. We'll match you with a counselor that fits with your preferences and we can help you connect with Women's health at the VA. 

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

Unhealthy substance use often goes hand in hand with PTSD, depression, or stress. We can help you understand how problematic drinking, drug use, or gambling might be related to other stressors in your life and we can teach you how to take control over your substance use. We can also connect you to more intensive or comprehensive substance use treatment programs within VA or in the community, if needed.

Call our Veterans Crisis Line at 988 and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

We can help connect you to VA and community resources that will support you in achieving your goals.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

We are committed to functioning as a focal point where Veterans and community partners can connect and engage. We actively partner with:

We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

Busy schedule? COVID concerns? Don't have time for Fayetteville traffic? We get it! We have easy-to-use telehealth platforms that allow us to provide you with our same high-quality services virtually. All you need is a smartphone or similar device, an internet connection, and a private location. 

How Vet Centers are different than a medical clinic

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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

You may be eligible for Vet Center services no matter your discharge status or eligibility for VA health care. And we encourage you to contact us, even if you’re not sure if you’re eligible. If we can’t help you, we’ll find someone who can. 

If you’re a Veteran or service member (including National Guard and Reserves), you’re eligible if you meet any of these service requirements: 

  • You served on active duty in any combat theater or area of hostility, or 
  • You provided mortuary services or direct emergency medical care to treat the casualties of war while on active duty, or 
  • You were a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility, or 
  • You served on active duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder, or  
  • You’re a current or former member of the Coast Guard who participated in a drug interdiction operation, or 
  • You’re a current member of the Reserve Component assigned to a military command in a drill status, including active Reserves, and you need to address a behavioral health condition or psychological trauma that is related to your military service

If you’re a Veteran or service member (including National Guard and Reserves), you’re also eligible for Vet Center services if any of these descriptions is true for you: 

  • You’re a Vietnam Era Veteran who used Vet Center services before January 2, 2013, or 
  • You experienced military sexual trauma (no matter your gender or service era), or 
  • You currently use any covered VA educational assistance benefits

What are the covered educational assistance benefits?

  • Montgomery GI Bill Active Duty
  • Montgomery GI Bill Selected Reserve
  • Post-9/11 GI Bill
  • Veteran Readiness and Employment (VR&E)
  • Veterans’ Educational Assistance Program (VEAP)

Remember: You don’t need to be enrolled in VA health care to be eligible for Vet Center services. You don’t need to have a service-connected disability. And you can have any character of discharge.

You can use our counseling and other support services when your participation would support the growth and goals of the Veteran or service member in your family. If the Veteran or service member considers you family, so do we.  

You can also use our bereavement services if any of these descriptions is true for your family: 

  • The Veteran or service member died while serving on active duty, or

  • The Veteran was using Vet Center services at the time of their death, or

  • The Veteran or service member died by suicide 

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.

Call us at (TTY:711). We’re here 24/7.

Our confidential call center is staffed by combat Veterans from several eras and family members of Veterans. 

You can talk to us about your military experience, issues around transitioning out of military service, or trauma. We’ll help connect you to resources and support at a Vet Center near you.