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Walla Walla Vet Center

Small group of diverse Veterans talking and smiling with a Vet center counselor, American flag in the background.

We offer confidential help for Veterans, service members, and their families at no cost in a non-medical setting. Our services include counseling for needs such as depression, post traumatic stress disorder (PTSD), and the psychological effects of military sexual trauma (MST). We can also connect you with more support in VA and your community.

Our commitment

  • We offer a range of services, from talk therapy to recreational activities. Our team will work with you to identify your goals and make a plan to meet them. We'll help you and your family build meaningful connections to improve your quality of life.
  • Our counseling is confidential. We won’t share any information about you or the services you receive without your permission—except in a life-threatening situation. Our records can't be accessed by other VA offices, the Defense Department, military units, or community providers.
  • We encourage you to contact us, even if you're not sure you're eligible. We'll find a way to connect you with the help you need.

Locations and contact information

Main Location

1104 West Poplar Street
Walla Walla, WA 99362

Direct line

Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed
Front Door

Other locations

Vet Centers are community based to be more accessible in areas where you live.

We also have non-traditional hours that change periodically given our community’s needs. Please call us to find out more.

Need help after hours?

Our call center is available 24/7. Call us anytime at 877-927-8387.

Prepare for your visit

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We have a large well-lit parking area. Please park in any available space.

The main entrance is located at the far right/south end of the building and is has a Vet Center sign next to the door. 

You do not need to be registered for care at VA, rated for a service connected disability, or receiving any other form of VA benefits. On your first visit, we will look for one or more of the following:

  • Discharge documents (such as a DD214)
  • Receipt of certain awards
  • Deployment orders
  • Other documents that show qualifying military service

Request your military service records online.

If you don’t have these documents on-hand, come in and we can work with you to establish your eligibility and also answer any questions you might have.

 

First time visitor? Stop by during our office hours or give us a call and let's discuss how we can help. Call  to schedule an appointment with one of our counselors. 

We understand that you may not know what to expect for your first counseling appointment with the Vet Center. On your first visit you can expect:

  • You will receive and be required to complete an intake packet which includes Vet Center Confidentiality,  demographic information, release of information (optional), and assessments as appropriate.
  • You and your counselor will begin to establish and develop a treatment plan that is appropriate to your needs.
  • Follow-up appointments will be scheduled as appropriate as determined by you and your counselor.

In the spotlight

New Vet Centers and Satellite Locations Announced

Outdoor recreational and social activities

Spousal support group of Combat Veterans

Counseling services

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We offer couples and family counseling to support you as you work toward meeting your goals.

The Walla Walla Vet Center has clinicians who can provide services such as:

  • Individual counseling for couples, spouses, children and significant others
  • Couples counseling

If someone close to you has died or you’re adjusting to a difficult life change, we’re here to support you.

If you're having trouble adjusting to a difficult life change or someone close to you has died the Walla Walla Vet Center can offer counseling and other support, such as:

  • Bereavement counseling for families who have lost a loved one while they were serving on active duty
  • Grief counseling

If you or a loved one are in—or may be in—a potentially abusive or violent relationship, we can help.

The Walla Walla Vet Center has counselors trained to provide evidence-based support for those that are experiencing or have experienced abusive or violent relationships.

If you’re struggling with issues like PTSD, depression, grief, anger, or trauma, we offer counseling and other support. We’ll work with you to help you achieve your personal goals.

At the Walla Walla Vet Center, we offer individual and group counseling. We also provide referral services to appropriate resources in our community

Care at our center includes:

  • One-on-one counseling sessions targeted at your individual needs
  • Group counseling for Iraq and Afghanistan Veterans(OIF/OEF), Vietnam Veterans; Spouse/Significant Others, and more

Evidence-based therapies such as:

  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavioral Therapy (DBT)
  • Gottmann Method

If you experienced sexual assault or harassment during military service, we can help you get the counseling you need. Any Veteran or service member, including members of the National Guard and Reserve forces, who experienced military sexual trauma is eligible to receive counseling. This applies to people of all genders from any service era.

Military sexual trauma can happen to both men and women. If you experienced sexual assault or harassment during military service - no matter when you served – we provide counseling and treatment.

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and support through private counseling and group therapy. We can also refer you to VA or community counseling for treatment and therapy resources.

At the Walla Walla Vet Center, we offer individual and group counseling.

Care at our Center includes:

  • Anger management
  • Stress management
  • Activity engagement

Evidence-based therapies such as:

  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavioral Therapy (DBT)
  • Gottmann Method

If you’re returning from military service, we’ll help you transition to civilian life. We can connect you with educational and career counseling, mental health services, and other programs and benefits that will support your transition.

The Walla Walla Vet Center understands that the transition from military to civilian life can be a challenge. We offer a variety of ways to assist you in that process such as:

  • How to get VA medical benefits and register for care
  • Where to go to file claims and other forms
  • Understanding your VA education benefits
  • Housing and home loans
  • Education and referral for VA burial benefits

The Walla Walla Vet Center can also connect you to Veterans Service Organizations in your community.

Whole health puts you—instead of your illnesses or conditions—at the center of care. We’ll work with you to develop a personalized health plan based on your values, needs, and goals.

At the Walla Walla Vet Center, we work to bridge mental health care with every other aspect of Veterans’ lives.  You can expect your counselor to help you highlight the connection between mental health and various aspects of self-care (e.g. food and drink, working your body, surroundings, spirit and soul, personal development, recharging, and relationships). 

Referral services

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We can help you overcome substance use problems, from unhealthy alcohol use to life-threatening addiction. We'll connect you to services for your specific needs.

If you’re homeless or at risk of becoming homeless, we can help you connect with resources in your community.

At the Walla Walla Vet Center, we can connect you with the VA HUD-VASH program and case management or other community resources.

Call our Veterans Crisis Line at 988 and press 1 to get support anytime day or night. This service is private, free, and available 24/7. Our Vet Center can also connect you with ongoing counseling and services.

We can help connect you to VA and community resources that will support you in achieving your goals.

We understand that navigating the variety of resources can be a challenge. The Walla Walla Vet Center can help educate you on topics such as:

  • How to get VA medical benefits and register for care
  • Where to go to file claims and other forms
  • Understanding your VA education benefits
  • Housing and home loans
  • Education and referral for VA burial benefits

The Walla Walla Vet Center can also connect you to Veterans Service Organizations in your community.

Other services

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We provide private organizations and community agencies education on our Veteran community and military culture. Together, we build referral networks to expand support for Veterans, service members, and their families.

To complement our counseling services, the Walla Walla Vet Center partners entities such as: 

  • Local Veteran/Service Member support organizations; VFW, DAV, American Legion, Columbia Basin Veterans Center, VA Community Based Outpatient Clinics, Colleges, employers, etc.
  • Local military installations; Washington Army National Guard, Oregon Army National Guard, Idaho Army National Guard, all branches of services recruiting offices, Coast Guard posts.
  • National Guard and Reserve units; Air National Guard, 

We offer secure and confidential individual and group counseling through telehealth. You can schedule a phone or video appointment for Vet Center services.

At the Walla Walla Vet Center, we offer flexibility by offering a variety of appointment modalities to meet your individual needs to include in-person, video, and phone appointments. Ask how we can complement your in-person care with virtual services. 

How Vet Centers are different than a medical clinic

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Vet Centers are small, non-medical, counseling centers conveniently located in your community. They’re staffed by highly trained counselors and team members dedicated to seeing you through the challenges that come with managing life during and after the military.

Whether you come in for one-on-one counseling or to participate in a group session, at Vet Centers you can form social connections, try new things, and build a support system with people who understand you and want to help you succeed.

You may be eligible for Vet Center services no matter your discharge status or eligibility for VA health care. And we encourage you to contact us, even if you’re not sure if you’re eligible. If we can’t help you, we’ll find someone who can. 

If you’re a Veteran or service member (including National Guard and Reserves), you’re eligible if you meet any of these service requirements: 

  • You served on active duty in any combat theater or area of hostility, or 
  • You provided mortuary services or direct emergency medical care to treat the casualties of war while on active duty, or 
  • You were a member of an unmanned aerial vehicle crew that provided direct support to operations in a combat theater or area of hostility, or 
  • You served on active duty in response to a national emergency or major disaster declared by the president, or under orders of the governor or chief executive of a state in response to a disaster or civil disorder, or  
  • You’re a current or former member of the Coast Guard who participated in a drug interdiction operation, or 
  • You’re a current member of the Reserve Component assigned to a military command in a drill status, including active Reserves, and you need to address a behavioral health condition or psychological trauma that is related to your military service

If you’re a Veteran or service member (including National Guard and Reserves), you’re also eligible for Vet Center services if any of these descriptions is true for you: 

  • You’re a Vietnam Era Veteran who used Vet Center services before January 2, 2013, or 
  • You experienced military sexual trauma (no matter your gender or service era), or 
  • You currently use any covered VA educational assistance benefits

What are the covered educational assistance benefits?

  • Montgomery GI Bill Active Duty
  • Montgomery GI Bill Selected Reserve
  • Post-9/11 GI Bill
  • Veteran Readiness and Employment (VR&E)
  • Veterans’ Educational Assistance Program (VEAP)

Remember: You don’t need to be enrolled in VA health care to be eligible for Vet Center services. You don’t need to have a service-connected disability. And you can have any character of discharge.

You can use our counseling and other support services when your participation would support the growth and goals of the Veteran or service member in your family. If the Veteran or service member considers you family, so do we.  

You can also use our bereavement services if any of these descriptions is true for your family: 

  • The Veteran or service member died while serving on active duty, or

  • The Veteran was using Vet Center services at the time of their death, or

  • The Veteran or service member died by suicide 

No. You don’t have to be enrolled in VA health care or have a service-connected disability.

Safe and confidential. Our records can’t be accessed by other VA offices, the DoD, military units, or other community networks and providers without your permission or unless required to avert a life-threatening situation. Here, you can be as open as you want—there’s absolutely no judgment.

Call us at (TTY:711). We’re here 24/7.

Our confidential call center is staffed by combat Veterans from several eras and family members of Veterans. 

You can talk to us about your military experience, issues around transitioning out of military service, or trauma. We’ll help connect you to resources and support at a Vet Center near you.