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New Resource Center Open for Houston Veterans

VA clinic

Veterans in the Houston metro area have a new resource center. The Michael E. DeBakey VA Medical Center will be cutting the ribbon on its new Community Resource and Referral Center (CRRC) on Friday, Feb. 23.

 The new facility, however, is already open for Veterans.

“Our new CRRC supports homeless and at-risk Veterans to help assist them with housing, health and mental health care, career development, and access to VA and non-VA benefits,” said Emily Winfield, LCSW, director of the new facility.  “Located in the heart of the city, close to public transportation, our facility has only been open a few weeks and is already a place of support and refuge for Veterans.”

The new CRRC offers Veterans a place to take a shower, do their laundry, address minor medical issues, and address food insecurity, Winfield added.  

Even more importantly, at the facility Veterans can find housing and benefits experts ready to assist them with getting off the streets. With partnerships at the local and state levels, Houston VA is committed to ensuring housed Veterans remain in housing by providing additional housing solutions, employment services and health care.

“In 2023, Houston VA was among the top ten VA facilities in the country when it comes to getting Veterans housed,” said Winfield, who in addition to her job at the VA, also serves as behavioral health captain in the Army National Guard. “We are committed to supporting Veterans through the process of being housed however we can, with minimal barriers. The Veterans fought for our country, and now it’s our turn to fight for them”.

Houston VA housed 996 Veterans in 2023, surpassing the Department of Veterans Affairs' national goal by 147%. Dr. Quindola Crowley, Houston VA’s Chief of Social Work, emphasized that community partnerships are key to successfully addressing Veteran homelessness.

“We are proud to be a part of the Houston community that provides such great resources for homeless Veterans,” she said. “We have invited many of our community partners to have a permanent presence at our new CRRC to ensure our Veterans receive as much ongoing support and assistance as possible.”

Crowley, an Army Veteran herself, said Houston VA staff are deeply committed to their mission of ending Veteran homelessness.   

“The words “homeless” and “Veteran” should not exist together,” she said.  “We are committed to ending homelessness among Veterans because it is our nation’s duty to ensure all Veterans have a place to call home.”

The new Houston CRRC, located at 1700 Webster, is open Monday through Friday from 8:00 a.m. to 3:30 p.m. 

If you are a Veteran or know of a Veteran who is homeless or at imminent risk of homelessness, call the National Call Center for Homeless Veterans at 877-424-3838 for assistance. It is staffed 24/7 with trained counselors who can talk with you right now and connect you with your nearest VA for help.

The phone number for the CRRC is 713-230-2810.