Little Rock VA Regional Benefit Office at Eugene J. Towbin Healthcare Center
We help Veterans, service members, and their families access VA benefits and services. Benefits we can help with include disability compensation, education benefits, life insurance, pensions, and home loans.
Location and contact information
Address
Phone numbers
Main phone:
VA benefits hotline:
Office hours
Hours may vary for different services. Select a service on this page to check the hours.
- Mon: 8:00 a.m. to 4:00 p.m.
- Tue: 8:00 a.m. to 4:00 p.m.
- Wed: 8:00 a.m. to 4:00 p.m.
- Thu: 8:00 a.m. to 4:00 p.m.
- Fri: 8:00 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Visitors seeking assistance from the Regional Office Public Contact Team are encouraged to schedule a virtual or in-person appointment on the Visitor Engagement Reporting Application (VERA).
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Parking is free.
From Memphis
Enter North Little Rock on I-40 W. Take Exit 153B and turn left at stop light onto JFK Boulevard. Turn right on Pershing Boulevard and continue on this street, which will take you to the Fort Roots (VAMC) campus. Upon entering VAMC grounds, turn right on Cypress Street, following it to Building 111, which is the fourth building on the left.
From Texarkana
Approaching Little Rock on I-30 E, take I-430 N across the Arkansas River. Take I-40 E (Memphis Exit). Take Levy Street exit 152B and turn right on MacArthur Drive. Turn right on Pershing Boulevard and continue on this street which will take you to the Fort Roots (VAMC) campus. Upon entering VAMC grounds, turn right on Cypress Street, following it to Building 111, which is the fourth building on the left.
From Fayetteville and Fort Smith
Enter North Little Rock on I-40 E. Take Levy Street exit 152B and turn right on MacArthur Drive. Turn right on Pershing Boulevard and continue on this street which will take you to the Fort Roots (VAMC) campus. Upon entering VAMC grounds, turn right on Cypress Street, following it to Building 111, which is the fourth building on the left.
From Pine Bluff
Approaching Little Rock on I-65 N, merge into I-30 E. Take Highway 107 exit and turn left at stop light onto JFK Boulevard. Turn right on Pershing Boulevard and continue on this street which will take you to the Fort Roots (VAMC) campus. Upon entering VAMC grounds, turn right on Cypress Street, following it to Building 111, which is the fourth building on the left.
Visit the Rock Regional Metro website for more information and how to utilize public transportation to arrive at the Regional Office.
When you visit, please bring a current, unexpired photo ID. Depending on the reason for your visit, you may need to bring additional documents and information about you and your dependents:
Documents
• A copy of your discharge or separation papers (DD214)
• Copies of relevant medical records
Personal information
• Your social Security number
• Direct deposit information
Information about your dependents
• Dates of birth
• Social Security numbers
We can help you find out what documents to bring to your visit. We can also request documents for you. Call the office for more information at
In the spotlight
VA accredited representatives
VA-accredited representatives can help you file a claim or request a decision review.
Protect your benefits and avoid unlawful fees.
Get responsible, qualified help from a VA accredited representative.
Veteran benefits
Select a topic to learn more.
We can help you explore your options for learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job. We can also help you apply for employment benefits and services, apply for education benefits, and get support for your Veteran-owned small business.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for benefits and services
Our benefit counselors can help you understand eligibility, gather required documents, and fill out paperwork.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can guide you through the disability compensation process. We can help you understand your eligibility, start a claim, or complete your paperwork. If you’ve already filed a disability claim or requested a decision review, we can help you check the status. If you already receive disability benefits, we can help address any payment issues.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help with disability compensation benefits
Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you apply for VA education benefits, find the right school or training program, or get career counseling.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for education benefits
Our benefit counselors can help you fill out paperwork.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you learn about eligibility for VA home loans and request a VA home loan Certificate of Eligibility (COE). If you have a service-connected disability, we can help you find out if you’re eligible for housing grants.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help requesting a COE or filling out paperwork
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re a Veteran who’s homeless or at risk of becoming homeless, we can help. We can connect you, or a Veteran you care about, with resources throughout VA or in your community. This includes health care, case management, supportive services, and other resources.
Get connected
We can help you find and learn about resources and services
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re a Veteran or service member who experienced military sexual trauma (MST), we can help with benefits-related questions and with filing benefits claims. We can also update you on the status of claims you’ve already filed. Our MST outreach coordinators can help you find and access VA services and programs.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help with an MST-related claim
Our MST outreach coordinators can help you file a claim, request a decision review, or assist with other MST-related benefits and services.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
Family member and caregiver benefits
Select a topic to learn more.
We can help you apply for Veterans burial allowances to help cover burial, funeral, and transportation costs. We can also help you apply for certain memorial items to honor the military service of a Veteran or Reservist.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for burial benefits
Our benefit counselors can help you fill out paperwork.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you apply for VA education benefits for family members, including Dependents’ and Survivors’ Educational Assistance (Chapter 35) and the Fry Scholarship. We can also help you apply to use transferred Post-9/11 GI Bill benefits.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for education benefits
Our benefit counselors can help you fill out paperwork.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re the surviving spouse, child, or parent of a service member who died in the line of duty, or the survivor of a Veteran who died from a service-related injury or illness, we can help you learn about eligibility and apply for VA survivor compensation.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for benefits
Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
Service member benefits
Select a topic to learn more.
If you have a service-connected condition, you can file a claim for disability benefits 180 to 90 days before you leave the military. We can guide you through the disability compensation process. If you've already filed a claim, we can help you check the status. If you need help with the IDES process, we may refer you to your Physical Evaluation Board Liaison Officer (PEBLO) and a VA Military Services Coordinator (MSC) to assist and advise.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help applying for benefits
Our benefit counselors can help you understand eligibility, gather required documents, fill out paperwork, check claim status, update direct deposit, and more.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re returning from military service, we can help you readjust to civilian life, understand the benefits you’re entitled to, and enroll. We can also help restart your benefits, file claims, and connect you with programs that offer mental health services, education, and career counseling.
Get help applying
We can help you restart benefits, enroll, or file a claim.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
Other services
Select a topic to learn more.
We can help you find and download VA letters and documents that include information about your benefits.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get a copy of a VA letter
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you receive VA disability compensation, pension, or education benefits, we can help you update your direct deposit information. You’ll need your bank’s routing number and account number to make the updates.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help changing your direct deposit information
Our benefit counselors can help you fill out paperwork or address any payment issues.
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you request a DD214 or other military service records. We can also help you request your military service treatment and private medical records to support your claim.
Manage your benefits online
You always have the option to apply for and manage your VA benefits online.
Get help requesting records
Appointments
Please go to VERA Appointment Scheduler to schedule an appointment. You will receive email confirmation of your appointment.
Main Phone
Service Hours
The service hours are the same as our facility hours.
Can't find the service you're looking for?
Call our VA benefits hotline at 800-827-1000 (TTY: 711). We’re here 8:00 a.m. to 9:00 p.m. ET, Monday through Friday.
Get updates from the Veteran Benefits Administration
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