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TRICARE beneficiaries at Lovell FHCC will now use the MHS Genesis patient portal to manage their health care online.

For technical help, you can call 1-800-600-9332.

Learn more about the MHS Genesis patient portal.

You are viewing this page as a TRICARE beneficiary.

Billing and insurance

You can pay your Lovell Federal health care - TRICARE bill online, by phone, mail, or in person.

If you have questions about the copay balance on your Lovell Federal health care bill, call us at 847-688-1900, ext. 83339. We're here Monday through Friday, 8:30 a.m. to 4:00 p.m. CT

Please note that you won’t need to pay any copays for X-rays, lab tests, preventive tests, and services like health screenings or immunizations.

Pay in person

To pay your copay bill in person, visit the agent cashier's office at our Lovell Federal health care campus.

Please bring your payment stub, along with a check or money order made payable to "VA." Be sure to include your VA account number on the check or money order.

Captain James A. Lovell Federal Health Care Center
Agent Cashier window
Building 133 CA
First floor
Map of Lovell Federal health care campus

  • After your first payment, you must pay all of your enrollment fees and monthly premiums automatically.

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