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TRICARE beneficiaries at Lovell FHCC will now use the MHS Genesis patient portal to manage their health care online.

For technical help, you can call 1-800-600-9332.

Learn more about the MHS Genesis patient portal.

Fisher Clinic operational medicine

Operational medicine provides services related to periodic health assessments (PHAs), deployment health assessments (DHAs), physicals, suitability screenings, deployment screening (IA), separation and retirement screenings.

Appointments

Prior to appointment scheduling, please ensure you are registered at the Captain James A. Lovell Federal Healthcare Center and report with a copy of your orders.  

To schedule an appointment with operational medicine, please provide your full name, DODID, reliable call back number, and reason for appointment to the operational medicine email at usn.great-lakes.nmrtc-glakes.list.237-operational-medicine@health.mil

Operational screening, physicals, readiness reporting, and Automated Neuropsychological Assessment Metrics (ANAM) screening

Appointments:  Contact us via email to schedule, reschedule, or cancel your appointment.  Appointments may also be made in person.

Operational medicine email: usn.great-lakes.nmrtc-glakes.list.237-operational-medicine@health.mil (3-5 business days)

Health Assessments (PHAs, PDHA, PDHRA)

Periodic Health Assessments (PHAs)

 

Post Deployment Health Assessment (PDHA) and Post Deployment Health Reassessment (PDHRA)

Frequently Asked Questions

How do I set up an appointment?

That may depend on your individual service requirement, however the best and most efficient method to set up and appointment is generally through the Operational Medicine email.

What do I need to get my family screened?

The overall process for screening service members’ families can be stressful and particular.  Our goal at Operational Medicine is to alleviate as many of these stressors as possible, however, because each service member’s family has specific needs so each screening may require unique tasks, tests, or components. The best and most efficient method for ensuring you have the most up-to-date information on how to screen your family is to email Operational Medicine.

How do I get a copy of my package or ‘page 2’?

After a screening of a physical is completed, patients may access their page two via the MHS Genesis Patient Portal.

What is the next step after I complete my retirement physical?

Generally, the next step after the retirement physical is completed and uploaded is for the member to take a copy of the completed physical back to their command.  

How do I reach customer service?

For customer service concerns, please call 224-610-8555 ext. 69036 or 224-610-8555 ext. 69203.