About the OIG Hotline

The OIG Hotline receives, screens, and refers OIG mission-related complaints within VA. Cases are accepted on a select basis regarding issues having the most potential risk to veterans, VA programs and operations, or for which the OIG may be the only avenue of redress.

Important Note: By law, OIG has access to all of VA’s records because it has the responsibility of overseeing VA programs and operations. VA employees who contact the OIG Hotline may provide the OIG with medical records and other VA records without violating Health Insurance Portability and Accountability Act (HIPAA) or privacy laws. However, the information should be transmitted in a secure way, such as by registered mail, encrypted or password-protected email, or secure fax.

Hotline Poster

Download the Hotline Poster

The VA OIG Hotline Poster makes a great addition to employee bulletin boards. Download and print this poster for use in your office today!

Download the Hotline Poster

Contact the Hotline

Important Note: Effective August 1, 2017, the Office of Inspector General (OIG) will transition to web forms only for complaints submitted in electronic format; this change means that free-form email submissions will no longer be accepted. Starting on this date you will need to submit issues using our online form. The web form will provide the same level of access as available via email but will ensure critical information is captured in a structured format for timely communication and more efficient processing. In making this change, OIG strives to improve the service it provides to the veteran community. We value your concerns and the information you provide.

Thank you for the your interest in the Department of Veterans Affairs, Office of Inspector General.

Other Contact Resources

1 (800) 488-8244
[9:00am–4:00pm Eastern Time Monday–Friday excluding Federal holidays]

FAX:  (202) 495-5861

Mail:
VA Inspector General Hotline (53E)
810 Vermont Ave., NW
WASHINGTON, DC 20420