Skip to Content

Patient advocates

The patient advocates at Roseburg VA Health Care System are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.

Connect with a patient advocate

Walk-in support

Roseburg VA Medical Center—Building 1, Room D106, Monday through Friday, 9 a.m. to 12 p.m. and 1 p.m. to 5 p.m.

Eugene VA Health Care Center—Room 1A003, Monday through Friday, 9 a.m. to noon and 1 p.m. to 5 p.m.

North Bend VA Clinic—Monday, Tuesday, and Thursday, 9 a.m. to noon and 1 p.m. to 5 p.m.

Brookings VA Clinic—2nd Wednesday of each month, 9 a.m. – 1 p.m. (as available)

Call-in support

For all locations, call Leave a message 24/7 and expect a call back within 3 business days. 

Shannon Smyth

Shannon Smyth

Veteran Experience Officer

VA Roseburg health care

Sarah Cranston

Sarah Cranston

Lead Patient Advocate

VA Roseburg health care

Kara Coffland

Kara Coffland

Patient Advocate

VA Roseburg health care

Corey Blanchard

Michael "Corey" Blanchard

Patient Advocate

VA Roseburg health care

Morgan Tindall

Morgan Tindall

Patient Advocate - Eugene

VA Roseburg health care

Sean Brady

Sean Brady

Patient Advocate - North Bend

VA Roseburg health care

Care we provide at Roseburg VA Health Care System

Our patient advocates work hard to make sure you receive the best possible care. They offer help with:

  • Patient concerns with the care team
  • Advocating for patient and family rights