Skip to Content

Erie West VA Clinic

Our outpatient clinic offers primary care and laboratory services care to help you stay healthy and well throughout your life. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Erie West VA Clinic in Syracuse.

Location and contact information

Address

620 Erie Boulevard West
Syracuse, NY 13204-2445

Phone numbers

Main phone:
VA health connect:

Clinical hours

  • Mon: 7:00 a.m. to 7:00 p.m.
  • Tue: 7:00 a.m. to 7:00 p.m.
  • Wed: 7:00 a.m. to 7:00 p.m.
  • Thu: 7:00 a.m. to 7:00 p.m.
  • Fri: 7:00 a.m. to 5:30 p.m.
  • Sat: Closed
  • Sun: Closed
Behavioral Health Outpatient Clinic, Erie BLVD West

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability:  Wheelchairs available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Shuttle service at 

Coming soon!

Local transportation services
Coming soon!

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Other services at VA Syracuse health care

Health services offered here

Select a topic to learn more.

Addiction and substance use care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Behavioral Health Outpatient Clinic

620 Erie BLVD West, Syracuse, NY 13204

Service Hours

The service hours are the same as our facility hours.

We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:

  • Rehabilitation
  • Health maintenance
  • Community support

Learn more about our VA treatment programs

Homeless Veteran care

If you’re homeless or at risk of becoming homeless, we can help. We offer many programs and services, including free health care. And we can help you connect with resources in your community.

Visit our office, with or without an appointment

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Behavioral Health Outpatient Clinic

620 Erie BLVD West Syracuse , NY 13204

Behavioral Health Outpatient Clinic, Erie BLVD West

Service Hours

The service hours are the same as our facility hours.

We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:

  • Immediate food and shelter needs, including both transitional and permanent housing
  • Job training, life skills development, and education
  • Justice system navigation and community reentry from jail
  • Financial support to prevent homelessness
  • Addiction and depression treatment
  • Health and dental care

Learn more and connect with a support coordinator

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Visit our office, with or without an appointment

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Behavioral Health Outpatient Clinic, Erie BLVD West

Behavioral Health Outpatient Clinic, Erie BLVD West

Service Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma.

Military Sexual Trauma Office: ension 51033. 

Services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

National Domestic Violence Hotline - 1-800-799-SAFE (7233)

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Visit our office, with or without an appointment

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Erie BLVD West

www.va.gov/syracuse-health-care Syracuse , NY 13204

Erie BLVD West

Service Hours

The service hours are the same as our facility hours.

Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Services for Veterans who are homeless
  • Treatment for addictive disorders
  • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more about PTSD

Get updates from VA Syracuse health care