Pharmacy

Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills at least 10 days before your supply runs out.

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Online refills

With our VA Prescription Refill and Tracking tool, you can refill your VA prescriptions, track their delivery, and create lists to organize your medicines.

Phone refills (automated refill line)

432-263-7361, ext. 7954
800-472-1365, ext. 7954 (toll free from outside the West Texas area)

Mail refills

Mail back the refill request form that comes with your prescription to the provided address.

Note: Please don’t drop the form off at the pharmacy when you pick up your new prescription. We can’t process refill requests on the same day new prescriptions are picked up.

Pick up new prescriptions

You can pick up new prescription orders at our VA West Texas health care pharmacy.

We ask that you don't try to refill prescriptions in person so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions. Refills are only available online, by phone, or mail.

George H. O'Brien Jr. VA Medical Center
Outpatient Pharmacy
Room 98
300 Veterans Boulevard
Big Spring, TX 79920
George H. O'Brien VA Medical Center map
Hours: Monday through Friday, 8 a.m. to 4:30 p.m. CT

Contact us with questions about your prescriptions

Pharmacy support

Phone: 800-472-1365, ext. 2600
Hours: Monday through Friday, 8 a.m. to 4:30 p.m. CT

Safely dispose of your medicines

Drop off your expired or unwanted medicines at a MedSafe box. Disposing of your medicines safely can help protect other people as well as the environment.

You can find the large blue MedSafe box at the outpatient pharmacy at our George H. O'Brien VA Medical Center.