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Send and receive secure messages

Use secure messages to communicate privately and securely with your VA health care team online in the new My HealtheVet experience on VA.gov.

Send secure messages online now

Note: If your facility uses the My VA Health portal, you can still sign in here. We’ll connect you to the right portal for your facility.

What you can do when you sign in

  • Ask non-urgent, non-emergency health-related questions
  • Give your health care team updates on your condition
  • Request VA referrals, test results, and prescription renewals
  • Ask routine administrative questions about topics like scheduling appointments or getting directions

Want to learn more?
Get answers to common questions about communicating with your VA health care team online

Note: We follow strict security policies and practices to protect your personal health information. If you print or download anything from our online tools, you’ll need to take responsibility for protecting that information.

Who can send and receive messages

You can sign in to communicate with your VA health team through messages if you meet all these requirements. 

All of these must be true: 

  • You’re enrolled in VA health care, and 
  • You’re registered as a patient at a VA health facility, and
  • Your VA health care provider has agreed to communicate with you through secure messaging

How to get support

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