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Promising Practices
The VHA Homeless Programs Office established a workgroup to examine innovative and promising practices to help VA staff and partner organizations accelerate progress in reducing homelessness among Veterans. These practices cover a wide range of topics related to Veteran homelessness. Through a peer review process, workgroup members will select practices that they believe are worthy of sharing with others in the community of practice. White papers about these practices will be published here to inform VA staff, partners, and others of innovative ways to improve outcomes for Veterans who lack stable housing.
New white papers will be added to this webpage regularly so check back often.
Available White Papers
COVID-19
Disclaimer: The VHA Homeless Programs Office fully endorses the COVID-19 Strong Practices highlighted here. Readers should be aware that, due to the need for rapid dissemination, these practices underwent an accelerated vetting process that differed from the standard white paper peer review. This accelerated process prioritized ensuring that the practices were consistent with the most recent VA and Centers for Disease Control guidance on COVID-19.
- COVID-19-Safe Stand Downs: A Strong COVID-19 Practice in VHA Homeless Program Operations (PDF) – November 23, 2020
- HUD-VASH Social Isolation Care Packages: A Strong COVID-19 Practice in VHA Homeless Program Operations (PDF) – April 29, 2020
- HUD-VASH Case Management Walks During COVID-19: A Strong COVID-19 Practice in VHA Homeless Program Operations (PDF) – April 28, 2020
- COVID-19 HUD-VASH Nurse Telephone Contacts: A Strong COVID-19 Practice in VHA Homeless Program Operations (PDF) – April 27, 2020
- Working Virtually with Public Housing Authorities: A Strong COVID-19 Practice in VHA Homeless Program Operation (PDF) – March 31, 2020
Permanent Housing
- VA San Diego Healthcare System's HUD-VASH Aftercare Team - Preventing Returns to Homelessness (PDF) - July 12, 2023
- Changing Homelessness, Inc – Rapid Rehousing Exit Case Conferencing (PDF) – July 10, 2020
- VA Palo Alto Health Care System — Permanent Supportive Housing Veterans with a History of Sexual Offense (PDF) – February 20, 2019
- Central Arkansas VHS — STAY (Safety & Support; Transition & Treatment; Advocacy & Accountability; say Yes to permanent housing, and Yield not to homelessness) Program for Community Integration and Housing Retention (PDF) – September 18, 2018
- San Francisco VA HCS — Housing Quality Standards Pre-Check Toolbox (PDF) – April 27, 2018
- Jesse Brown VAMC — Landlord Engagement Strategies (PDF) – March 16, 2018
- Peer Housing Location Assistance Groups (PHLAG) for Connecting High Barrier Veterans to Housing (PDF) – August 31, 2017
Outreach and Engagement
- VA Central Ohio Healthcare System – Increasing Social Supports for Incarcerated Veterans Program (PDF) – June 10, 2024
- Homeless Programs Office Unsheltered Surge: Policy and Practice Recommendations for Effectively Serving Unsheltered Veterans (PDF) – May 28, 2024
- VA Central Ohio Healthcare System – Coordinated Exit: Providing Services to All Veterans Exiting Homeless Programs, Regardless of Destination (PDF) – January 20, 2022
- Palo Alto VA Medical Center – Comprehensive Street Outreach (PDF) – October 18, 2017
Clinical Care
- Cincinnati VAMC — HUD-VASH Nursing Services (PDF) – August 2021
- Using VA Video Connect to Improve Access to Care in Homeless Programs (PDF) – May 18, 2020
- VA Portland Health Care System – Hepatitis C Treatment in Homeless Programs (PDF) – May 18, 2020
- Northeast Ohio VAHS – Naloxone Kits in Homeless Programs – August 26, 2019
- John D. Dingell VAMC — Clinical Psychology in HUD-VASH Programs (PDF) – February 20, 2019
- Occupational Therapy Services in Homeless Programs (PDF) – March 16, 2018
Employment and Income
- Homeless Veteran Community Employment Service – Field Advisory Mentorship Program (PDF) – July 10, 2020
- VA Pacific Islands Health Care System – Same-Day Hiring Employment Fairs (PDF) – May 18, 2020
- Erie VA Medical Center – Job Club for High Volume Employment Service Delivery (PDF) – December 9, 2019
- VA Loma Linda HCS – Critical Time Intervention-style Employment Services – August 26, 2019
- VA St. Louis HCS – “Front Door” to Vocational Services (PDF) – May 7, 2019
- Captain James A. Lovell FHCC — Domiciliary Care for Homeless Veterans’ Employment Preparation Classes (PDF) – February 20, 2019
- VA Pacific Islands HCS — Employment Case Conferencing (PDF) – February 20, 2019
- Overton Brooks VAMC — Effective Integration of Employment Services (PDF) – September 18, 2018
- Partnering for Success: Jesse Brown VAMC and VA SOAR (PDF) – October 18, 2017
Community Partnerships
- Montgomery County Veterans Response Team – An Innovative Practice in VHA Homeless Program Operations (PDF) – December 6, 2022
- Driving Privilege Restoration Program – An Innovative Practice in VHA Homeless Program Operations (PDF) – Novermber 8, 2022
- VA Puget Sound HCS – VA/Benevolent and Protective Order of Elks Partnership (PDF) – September 18, 2018
- VISN 6 – Ending Veteran Homelessness in the Commonwealth of Virginia (PDF) – April 27, 2018
- VISN 10 – Effective Service Coordination with Balance of State Continuums of Care (PDF) – April 27, 2018
Special Topics
- VA Southern Nevada Healthcare System - Implementing a One Team Approach to End Veteran Homelessness (PDF) - July 10, 2024
- Effective Practices in HUD-VASH Contracting - An Innovative Practice in VHA Homeless Program Operations (PDF) - April 11, 2022
- VA Salem Health Care System – Smartphone Training Education for Veterans (PDF) - April 11, 2022
- VISN 9 – Universal Screening of Intimate Partner Violence and Relationship Health with Veterans Experiencing Homelessness (PDF) - Sept 21, 2020
- Engaging Frontline Providers in Efforts to End Veteran Homelessness (PDF) - May 19, 2020
- Effective Practices in Hiring and Employee Retention within VHA Homeless Programs (PDF) – May 18, 2020
- Robert J. Dole VAMC – “ONE TEAM – ONE FIGHT” Model for Effective Service Coordination (PDF) – May 18, 2020
- VA Long Beach HCS – Resume Drop-off for Rapid Candidate Selection (PDF) – December 9, 2019
- Effective Implementations of Project CHALENG – August 26, 2019
- Edward Hines, Jr. VA Hospital – Implementing Diversion in VA Homeless Programs (PDF) – May 22, 2019
- Contingency Management for Supporting Substance Use Treatment and Recovery (PDF) – June 20, 2018
- VISN 16 – Natural Disaster Preparedness and Recovery Response Protocol (PDF) – February 12, 2018
