Patient Access Data
NOTICE: VA has updated how it releases Access data. As of March 25, 2021, VA is no longer updating this page. Instead, go to accesstocare.va.gov for current wait times and other relevant access data.
At the Department of Veterans Affairs (VA), our most important mission is to provide the high quality health care and benefits Veterans have earned and deserve — when and where they need it. To support that mission, we measure and release patient access data.
2015 Local Patient Access Data
NOTE: Patient access data released in 2014 is available in the 2014 Patient Access Data Archive.
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. Both completed and pending appointment data is available.
- Pending: Scheduled appointments at a facility except surgery and procedures.
- Completed: Completed appointments at a facility except surgery and procedures.
March 25, 2021
Pending Appointments (As of 15 March 2021) | Completed Appointments (As of February 2021)
March 11, 2021
Pending Appointments (Snapshot of data on March 1, 2021)
February 25, 2021
Pending Appointments (Snapshot of data on February 15, 2021) | Completed Appointments (As of January 2021)
February 11, 2021
January 28, 2021
Pending Appointments (Snapshot of data on January 15, 2021) | Completed Appointments (As of December 2020)
January 14, 2021
December 17, 2020
Pending Appointments (Snapshot of data on December 15, 2020) | Completed Appointments (As of November 2020)
December 10, 2020
September 24, 2020
Pending Appointments (Snapshot of data on Sept 15, 2020) | Completed Appointments (As of August 2020)
September 10, 2020
Pending Appointments (Snapshot of data on September 1, 2020)
May 2020 Data Releases
February 27, 2020
Pending Appointments (Snapshot of data on February 15, 2020) | Completed Appointments (As of January 2020)
February 13, 2020
January 9, 2020
Pending Appointments (As of January 1, 2020)
January 30, 2020
Pending Appointments (Snapshot of data on January 15, 2020) | Completed Appointments (As of December 2019)
October 24, 2019
Pending Appointments (Snapshot of data on October 15, 2019) | Completed Appointments (As of September 2019)
October 17, 2019
September 26, 2019
Pending Appointments (As of 15 September 2019) | Completed Appointments (As of 30 August 2019)
September 19, 2019
August 22, 2019
Pending Appointments (As of 15 August 2019) | Completed Appointments (As of 31 July 2019)
August 08, 2019
July 25, 2019
Pending Appointments (As of 15 July 2019) | Completed Appointments (As of 30 June 2019)
July 11, 2019
June 27, 2019
Pending Appointments (As of 16 June 2019) | Completed Appointments (As of 31 May 2019)
June 20, 2019
March 14, 2019
February 28, 2019
Pending Appointments (As of 15 February 2019) | Completed Appointments (As of 31 January 2019)
February 14, 2019
January 24, 2019
Pending Appointments (As of 15 January 2019) | Completed Appointments (As of 31 December 2018)
January 10, 2019
December 20, 2018
Pending Appointments (As of 15 December 2018) | Completed Appointments (As of 30 November 2018)
December 13, 2018
November 29, 2018
Pending Appointments (As of 15 November 2018) | Completed Appointments (As of 31 October 2018)
November 08, 2018
October 25, 2018
Pending Appointments (As of 15 October 2018) | Completed Appointments (As of 30 September 2018)
October 11, 2018
September 27, 2018
Pending Appointments (As of 15 September 2018) | Completed Appointments (As of 31 August 2018)
September 13, 2018
August 23, 2018
Pending Appointments (As of 15 August 2018) | Completed Appointments (As of 31 July 2018)
August 09, 2018
July 26, 2018
Pending Appointments (As of 15 July 2018) | Completed Appointments (As of 30 June 2018)
July 12, 2018
June 28, 2018
Pending Appointments (As of 15 June 2018) | Completed Appointments (As of 31 May 2018)
June 14, 2018
April 26, 2018
Pending Appointments (As of 15 April 2018) | Completed Appointments (As of 31 March 2018)
April 12, 2018
March 22, 2018
Pending Appointments (As of 15 March 2018) | Completed Appointments (As of 28 February 2018)
March 08, 2018
February 22, 2018
Pending Appointments (As of 15 February 2018) | Completed Appointments (As of 31 January 2018)
February 08, 2018
January 26, 2018
Pending Appointments (As of 15 January 2018) | Completed Appointments (As of 31 December 2018)
January 11, 2018
December 28, 2017
Pending Appointments (As of 15 December 2017) | Completed Appointments (As of 30 November 2017)
December 15, 2017
November 21, 2017
Pending Appointments (As of 15 November 2017) | Completed Appointments (As of 31 October 2017)
November 09, 2017
October 26, 2017
Pending Appointments (As of 15 October 2017) | Completed Appointments (As of 30 September 2017)
October 12, 2017
October 12, 2017
Pending Appointments (As of 15 September 2017) | Completed Appointments (As of 31 August 2017)
September 14, 2017
August 24, 2017
Pending Appointments (As of 15 August 2017) | Completed Appointments (As of 31 July 2017)
August 10, 2017
July 27, 2017
Pending Appointments (As of 15 July 2017) | Completed Appointments (As of 30 June 2017)
July 13, 2017
June 22, 2017
Pending Appointments (As of 15 June 2017) | Completed Appointments (As of 31 May 2017)
June 08, 2017
April 27, 2017
Pending Appointments (As of 15 April 2017) | Completed Appointments (As of 31 March 2017)
April 13, 2017
March 23, 2017
Pending Appointments (As of 15 March 2017) | Completed Appointments (As of 28 February 2017)
March 09, 2017
February 23, 2017
Pending Appointments (As of 15 February 2017) | Completed Appointments (As of 31 January 2017)
February 09, 2017
January 26, 2017
Pending Appointments (As of 15 January 2017) | Completed Appointments (As of 31 December 2016)
January 12, 2017
December 22, 2016
Pending Appointments (As of 15 December 2016) | Completed Appointments (As of 30 November 2016)
December 08, 2016
November 23, 2016
Pending Appointments (As of 15 November 2016) | Completed Appointments (As of 31 October 2016)
November 10, 2016
October 27, 2016
Pending Appointments (As of 15 October 2016) | Completed Appointments (As of 30 September 2016)
October 13, 2016
September 22, 2016
Pending Appointments (As of 15 September 2016) | Completed Appointments (As of 31 August 2016)
September 08, 2016
August 25, 2016
Pending Appointments (As of 15 August 2016) | Completed Appointments (As of 31 July 2016)
August 11, 2016
July 28, 2016
Pending Appointments (As of 15 July 2016) | Completed Appointments (As of 30 June 2016)
July 14, 2016
May 12, 2016
Pending Appointments (As of 1 May 2016)
April 28, 2016
Pending Appointments (As of 15 April 2016) | Completed Appointments (As of 31 March 2016)
April 14, 2016
March 24, 2016
Pending Appointments (As of 15 March 2016) | Completed Appointments (As of 29 February 2016)
March 10, 2016
February 25, 2016
Pending Appointments (As of 15 February 2016) | Completed Appointments (As of 31 January 2016)
February 11, 2016
January 28, 2016
Pending Appointments (As of 15 January 2016) | Completed Appointments (As of 30 December 2015)
January 14, 2016
December 23, 2015
Pending Appointments (As of 15 December 2015) | Completed Appointments (As of 30 November 2015)
December 10, 2015
November 19, 2015
Pending Appointments (As of 15 November 2015) | Completed Appointments (As of 31 October 2015)
November 5, 2015
October 22, 2015
Pending Appointments (As of 15 October 2015) | Completed Appointments (As of 30 September 2015)
October 8, 2015
Pending Appointments (As of 1 October 2015)
September 24, 2015
Pending Appointments (As of 15 September 2015) | Completed Appointments (As of 31 August 2015)
September 10, 2015
August 27, 2015
Pending Appointments (As of 15 August 2015) | Completed Appointments (As of 31 July 2015)
August 13, 2015
June 18, 2015
Pending Appointments (As of 1 June 2015)
June 4, 2015
Pending Appointments (As of 15 May 2015) | Completed Appointments (As of 4/30/15)
May 21, 2015
Pending Appointments (As of 1 May 2015)
May 1, 2015
Pending Appointments (As of 4/15/15) | Completed Appointments (As of 3/31/15)
April 16, 2015
Pending Appointments (As of 4/1/15)
April 2, 2015
Pending Appointments (As of 3/15/15) | Completed Appointments (As of 2/28/15)
March 19, 2015
Pending Appointments (As of 2/15/15) | Completed Appointments (As of 1/31/15)
Pending Appointments (As of 3/1/15)
February 19, 2015
Pending Appointments (As of 2/1/15)
February 5, 2015
Pending Appointments (As of 1/15/15) | Completed Appointments (As of 12/31/14)
January 22, 2015
Pending Appointments (As of 1/1/15)
January 8, 2015
Pending Appointments (As of 12/15/14) | Completed Appointments (As of 11/30/14)
Wait Time Goals
VA Report to Congress on the definition of wait-time goals for purposes of the Veterans Choice Program Authorized by Section 101 of the Veterans Access, Choice, and Accountability Act of 2014.
VA Access Audit
In mid-April 2014, the Secretary of Veterans Affairs directed the Veterans Health Administration (VHA) to complete a nation-wide Access Audit to ensure a full understanding of VA’s policy among scheduling staff, identify any inappropriate scheduling practices used by employees regarding Veteran preferences for appointment dates, and review waiting list management.
VA took corrective action to address issues resulting from the audit.
On Wednesday, May 21, 2014 VA launched the Accelerating Access to Care Initiative, a nation-wide program to ensure timely access to care. As directed by President Obama, VHA identified Veterans across the system experiencing waits that do not meet Veterans expectations for timeliness. VA began contacting and scheduling all Veterans who are waiting for care in VA clinics or arranging for care in the community, while simultaneously addressing the underlying issues that impede Veterans’ access.
In addition to the Access Audit process, VA also gathered additional data from each facility. This data includes: The number of appointments scheduled at each facility; the number of requested appointments that are on each facility’s Electronic Wait List; The number of newly enrolled patients who have not yet been scheduled by facility; and Average Wait Times for Mental Health, Primary Care, and Specialty Care at each facility, for both new and established patients.
Below you can find information about the complete findings of the Access Audit nation-wide, and in your VISN.
Factsheets from June 9, 2014 are available in the Access Audit Data Archive.
