Lowell VA Clinic
The Lowell VA Clinic provides primary care and specialty services, including mental health, laboratory services, physical therapy, diabetes education and more. The clinic is located approximately 30 miles northwest of Boston in the heart of the Merrimack Valley, 1.5 miles from downtown Lowell. Featuring ample free parking and a shuttle service between the clinic and the Jamaica Plain Campus of the VA Boston Healthcare System, the clinic offers area Veterans an attractive option to receive primary care closer to home than one of the three main VA Boston HCS campuses in Boston and Brockton.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 7:30 a.m. to 4:00 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
DAV Van services for Veterans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Terry R. Mate
Phone: 617-295-7001
Shuttle services and local transportation
Learn more about VA Boston HCS shuttles and other local transportation services.
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
The influenza vaccine can reduce your risk of associated illness and hospitalization, as well as minimize the spread of flu to others who may be at high risk for severe illness from respiratory infections. Flu shots and COVID boosters are available, just ask your primary care team, or visit one of our walk-in clinics. Learn more about walk-in flu and COVID vaccination clinics, and see the clinic schedules.
Other services at VA Boston health care
Health services offered here
Select a topic to learn more.
Addiction and substance use care
Appointments
Contact us to schedule, reschedule or cancel an appointment. If a referral is required, you’ll need to contact your primary care or mental health provider first.
Lowell Clinic Outpatient Substance Use Disorder Number
Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health and unemployment through its 24-hour therapeutic and educational programs. VA Boston Healthcare System substance use disorder programs include:
- Rehabilitation
- Health maintenance
- Residential treatment
- Domiciliary program for homeless veterans
- Transitional housing with job counseling and outpatient treatment
- Outpatient groups, individual, couples or family counseling
- Outpatient methadone and suboxone treatment
- Community support
Chiropractic
Appointments
Chiropractic Care is offered on an outpatient basis at Lowell VA Clinic. Contact your primary care team for a referral.
Main number
Main number
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Chiropractic care includes examination, diagnosis, treatment and management of neuromuscular and musculoskeletal conditions using non-pharmacologic and non-operative methods. Chiropractors utilize standard medical evaluation procedures along with biomechanical assessment to establish a diagnosis and formulate a management plan. Chiropractors work closely with your healthcare team to diagnose and manage muscle and joint conditions, including problems in the back, neck, and other areas.
Treatment includes a variety of different options, such as:
- Acupuncture
- Joint manipulation and mobilization
- Soft tissue therapies
- Physical modalities
- Dry needling
- Biologically based preparations
- Mind-body therapies
To access care, ask your Primary Care team for a referral.
Laboratory and pathology
Appointments
Contact your primary care or specialty provider for a referral.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services
Going to the lab for bloodwork?
When you visit one of our labs to have your blood drawn, you will be asked to present your VA identification card or other identification that has your full Social Security Number (SSN) on it. In addition, our phlebotomists are required to ask you to recite your full name and SSN as an extra measure of patient safety.
Please follow any dietary restrictions that your doctor may have requested -- such as fasting -- for your bloodwork.
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule or cancel your appointment.
VA Lowell Mental Health
Veterans Crisis Line
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. You may even be able to get certain mental health care if you aren't otherwise eligible for VA health care. Same-day mental health care is available for Veterans who need it. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Substance use disorder
- Aggressive or self-harming behaviors
In addition, specialized programs are available for returning Veterans and for women veterans. Inpatient care is also available for Veterans in need of intensive treatment.
Our residential/transitional programs can provide temporary housing to Veterans while offering treatments for a wide range of mental health concerns.
Learn more and connect with a care coordinator
Veterans in need of emergency assistance can call the Veterans Crisis Line at 988 and press 1. Veterans can also the Emergency Department at the West Roxbury Campus 24/7.
During normal business hours, Veterans can also be evaluated urgently at:
Jamaica Plain Urgent Care Clinic,
Brockton Urgent Care Clinic,
West Roxbury Emergency Department,
Nutrition, food, and dietary care
Appointments
To access care, ask your Primary Care team for a consult or call the Nutrition scheduler at
Nutrition scheduling line
Nutrition scheduling line
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
To access care, ask your Primary Care team for a consult or call the Nutrition Scheduler at
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Contact us to schedule, reschedule or cancel your appointment. Walk-in services are also available during regular business hours for emergencies, as well as eyeglass adjustments and repairs.
Optometry at the Lowell VA Clinic
Main Phone
Service Hours
The service hours are the same as our facility hours.
Care we provide at VA Boston health care
Comprehensive eye care with a focus on vision correction and screening for ocular disease.
We treat the following conditions
- Ocular inflammation
- Glaucoma
- Dry eye
- Near-sightedness/far-sightedness
Available at these locations
- Brockton VA Medical Center
- Jamaica Plain VA Medical Center
- Lowell CBOC
- West Roxbury VA Medical Center
How to Make an Appointment
If you aren't currently being seen by Optometry, you can be referred by your primary care provider for an initial consultation. If you are already being followed by Optometry, please call the clinic directly at
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Appointments
Physical Therapy is offered outpatient at VA Lowell Clinic. Contact your primary care team for a referral, then contact us to schedule, reschedule or cancel your appointment.
Phone number for appointments
Phone number for appointments.
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
If you’re living with or recovering from an injury, illness or chronic condition that limits your mobility and independence, we can help. Our physical, occupational and movement therapists and assistants combine therapeutic exercise, counseling, education and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Aquatic therapy to manage chronic pain
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions
Kinesiotherapy involves an evaluation and a program of exercise therapy and training to help improve a patient's strength, endurance and mobility.
Occupational therapy is a health and rehabilitation program that assists people to live life to its fullest by building skills for a better life.
Physical therapy helps people improve their movement and physical function, manage pain and other chronic conditions, and recover from and prevent injury and chronic disease.
Massage therapy provides clinical services that address a vast array of problems impacting the health and function of patients by promoting circulation of blood and lymph, reliving muscle tension, alleviating pain and anxiety, promoting sleep, reducing stress and enhancing the general sense of wellness. Learn more about massage therapy at VA Boston.
Some services may be available virtually through VA Video Connect. Ask your care team for details.
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule or cancel your appointment.
Main Phone
Main phone number.
Women Veterans main phone number.
Service Hours
The service hours are the same as our facility hours.
Primary Care provides ongoing, routine medical care for patients, such as:
- Annual exams
- Initial diagnoses
- Preventive care
- Patient and family health education
Your primary care team also coordinates many other care and services you may receive, including:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology and other diagnostic imagery
- Social services
- Telehealth
- Other specialty care and services
Except for medical emergencies, primary care is provided only through scheduled appointments.
Emergency Services are provided only by the Emergency Department on the West Roxbury campus. However, for urgent conditions that are appropriate to be treated on an outpatient basis in a primary care clinical setting, same-day or next-day appointments in primary care are available.
Patient Call Center
The Patient Call Center is a very important part of primary care, providing ready access to the primary care team. Patients may use this system to communicate with the team, receive clinical advice or answers to questions, request renewal of medications, and to make or change a clinic appointment. All patients enrolled in primary care have access to this service.
To reach the Patient Call Center, dial 1-
Suicide prevention
Appointments
Call our Veterans Crisis Line at
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention case managers
- Gun safety locks
Mental health services at VA Boston offer same-day access to mental health care for Veterans who need it. Our emergency department on the West Roxbury campus is also open 24/7 for Veterans with urgent mental health care needs outside of regular business hours.
Additionally, VA offers mobile apps that support many aspects of mental health and wellness. Visit https://mobile.va.gov/appstore/mental-health to learn more.
Veterans and their loved ones can always call VA’s Veterans Crisis Line by dialing 988 and pressing 1, chat at www.veteranscrisisline.net, or text 838255, 24 hours a day, 7 days a week, 365 days a year.
Telehealth
Appointments
Contact your primary care provider for a telehealth referral.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Telehealth is just one of the virtual care technologies we offer. Click here to learn more about Connected Care resources, which offer greater convenience and empower you to take charge of your health care from the comfort of your home.
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in specialties such as:
- Mental health
- Retinal care (eye)
- Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
- Dermatology
- Rehabilitation
- Primary care
Wheelchair and mobility
We provide support and assistive devices, including wheelchairs, scooters, walkers and canes, to help you preserve and increase your mobility.
Appointments
Lowell VA Clinic mobility services provide off-the-shelf style wheelchairs and cushions. All custom needs would be referred to West Roxbury, Jamaica Plain or Brockton.
Main Phone
Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Our team works with you to:
- Assess your individual need for mobility, which may include lightweight manual and sports or power wheelchairs
- Optimize seating positioning
- Achieve maximum function and independence
- Promote good posture, breathing, digestion and tissue health
- Prevent complications and additional injuries, such as pressure ulcers
VA Boston Wheelchair and Seating Clinics provide lifelong service. Our program will repair damaged equipment or replace equipment when it is beyond repair, or when it is due for replacement.
Virtual care:
If the Veteran or caregiver has access to Veteran Video Connect on their smartphone, tablet or computer, there is a possibility that a portion of the wheelchair and seating visit could be conducted virtually. The program encourages Veterans to inquire about this virtual clinic option at time of scheduling.
How to schedule with Wheelchair and Seating clinics:
- Veterans can call the clinic and self-refer if they feel an evaluation is indicated
- Veterans can obtain a referral from their primary care doctor or another specialty provider
Whole health
Appointments
Contact us to schedule, reschedule or cancel your appointment.
Whole Health
Main Phone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Partner with your healthcare team to explore what matters most to you and develop a personalized health plan based on your values, needs and goals.
Explore the services offered by the Whole Health Team:
- Attend a Veteran-led “Introduction to Whole Health” class to learn how Whole Health can support your health goals
- Participate in a “Taking Charge of Your Life & Health” group to explore the areas of life where you can set goals
- Explore “what matters most to you” with a Whole Health peer partner
- Partner with a Whole Health coach to explore different aspects of your life that can affect health and well-being
- Join Ompractice for live virtual Tai Chi, Yoga and other wellness classes
Learn more about whole health at VA Boston HCS.
Additional resources about Whole Health
Ask your healthcare team for a referral or call 857-203-4876.
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule or cancel your appointment.
Main Phone
Main Phone
Women Veterans program manager
National VA Women Veterans Call Center
Service Hours
The service hours are the same as our facility hours.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health and work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery and breast illness. Our services for women Veterans include:
- Ultrasounds, mammograms, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care and infertility evaluation
Learn more and connect with the Women Veterans Program Manager.
Women Veterans Call Center
The Women Veterans Call Center provides women Veterans information about VA services and resources, benefits and eligibility. The toll-free line is available Monday through Friday, 8:00 a.m. – 10:00 p.m. Eastern Time and on Saturdays, 8:00 a.m. – 6:30 p.m. Please see the Women Veterans Call Center website or call 855-VA-WOMEN --