Chillicothe VA Medical Center
Our hospital provides primary care and specialty health services, including mental health services, spinal cord injury treatment, women’s health care, nutrition counseling, social work, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at Chillicothe VA Medical Center.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 6:00 p.m.
- Tue: 8:00 a.m. to 6:00 p.m.
- Wed: 8:00 a.m. to 6:00 p.m.
- Thu: 8:00 a.m. to 6:00 p.m.
- Fri: 8:00 a.m. to 6:00 p.m.
- Sat: 8:00 a.m. to 6:00 p.m.
- Sun: 8:00 a.m. to 6:00 p.m.
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Chillicothe health care
Health services offered here
Select a topic to learn more.
Blind and low vision rehabilitation
Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke, injury-related vision loss
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our low vision outpatient clinic can assess your needs and provide a rehab plan tailored to your personal goals. Our team of specialists and social workers will work with you to find the right aids and services. Our clinic services include:
- Comprehensive eye exams
- Visual skills assessments
- Guidance on how to develop visual motor and perceptual skills
- Training to help you manage daily activities with your vision loss
COVID-19 vaccines
Common conditions: coronavirus, COVID-19
Appointments
Please contact your VA Health Care Team if you are interested in getting your vaccine.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
- COVID-19 vaccines for eligible Veterans and staff
Caregiver support
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you're a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for sustained or aggravated a serious injury (or illness) in the line of duty in active military, navy or air service during any service area, you may be eligible for even more services, including a stipend to help with expenses, training, and medical coverage if you aren't already covered. Among other applicable eligibility criteria, an eligible Veteran must have a single or combined service-connected disability rating by the Department of Veterans Affairs (VA) of 70% or more and be in need of personal care services. For all caregivers, we can:
- Help you get caregiver assistance available through VA
- Provide progressive needs planning to help you manage degenerative conditions
- Match you with services and benefits
- Connect you with local resources and programs
- Listen to you when you struggle
Learn more and connect with a member of our Caregiver Support Team
Homeless Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:
- Immediate food and shelter needs, including both transitional and permanent housing
- Job training, life skills development, and education
- Justice system navigation and community reentry from jail
- Financial support to prevent homelessness
- Addiction and depression treatment
- Health and dental care
LGBTQ+ Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
LGBTQ+ Veteran Care Coordinator
Helen Neal
Service Hours
The service hours are the same as our facility hours.
We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBTQ+) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:
- Hormone therapy
- Substance use and alcohol treatment
- Testing and treatment for HIV and sexually transmitted infections (STI)
- Mental health care
- Psychosocial assessments for gender-confirming surgeries and hormone therapy
Laboratory and pathology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Location
Building 31 1st floor, room 1-212Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:00 p.m.
- Tue. 8:00 a.m. to 4:00 p.m.
- Wed. 8:00 a.m. to 4:00 p.m.
- Thu. 8:00 a.m. to 4:00 p.m.
- Fri. 8:00 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Minority Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Minority Veteran Care Coordinator
Benin Lee
Service Hours
The service hours are the same as our facility hours.
If you're a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:
- Help the medical center address minority Veterans' needs
- Meet minority Veterans' needs in the local community
- Identify barriers and create a more accessible environment for minority Veterans
- Inform minority Veterans of VA benefits, services, and programs
Nutrition, food, and dietary care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Chillicothe Main Campus Optometry
Building 27 1st FloorMain Phone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Our optometrists provide many eye-related services and treatments like:
- Vision services and eye exams
- Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
- Low-vision services for conditions like macular degeneration that can't be corrected by glasses, surgery, or medication
- Special eye exams for diabetic patients
Patient advocates
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Veterans Experience
31 G141Main Phone
Veterans Experience Office
Veterans Experience Team Email
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m. Please voicemail after 4:30 pm.
- Tue. 8:00 a.m. to 4:30 p.m. Please voicemail after 4:30 pm.
- Wed. 8:00 a.m. to 4:30 p.m. Please voicemail after 4:30 pm.
- Thu. 8:00 a.m. to 4:30 p.m. Please voicemail after 4:30 pm.
- Fri. 8:00 a.m. to 4:30 p.m. Please voicemail after 4:30 pm.
- Sat. Closed
- Sun. Closed
Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:
- Help you get answers or address concerns with your care team
- Advocate for patient and family rights
- Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
- Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Pharmacy
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Podiatry
Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin conditions, nail conditions
Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Chillicothe Podiatry Clinic
Chillicothe Main Campus Podiatry
Building 27 1st floorMain Phone
Chillicothe Podiatry Clinic
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 8:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:
- Arthritis care for inflamed, swollen, or damaged joints
- Foot and ankle fracture treatment, repair of cartilage, torn tendons and ligaments
- Injections to reduce pain and swelling
- Joint arthroplasty (surgical repair or reconstruction) and replacement
- Minimally invasive surgery and post-surgical rehabilitation
- Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- women's health care
- Radiology
- Social services
- Telehealth
Radiology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Radiology Front Desk
Location
Building 31 Ground floor, G-310Main Phone
Radiology Front Desk
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m. X-ray walk ins accepted(all other tests, order required)
- Tue. 7:30 a.m. to 4:00 p.m. X-ray walk ins accepted(all other tests, order required)
- Wed. 7:30 a.m. to 4:00 p.m. X-ray walk ins accepted(all other tests, order required)
- Thu. 7:30 a.m. to 4:00 p.m. X-ray walk ins accepted(all other tests, order required)
- Fri. 7:30 a.m. to 4:00 p.m. X-ray walk ins accepted(all other tests, order required)
- Sat. Closed
- Sun. Closed
- X-ray
- MRI
- CT scan
- Nuclear Medicine
- Fluoroscopy
- DEXA (bone density test)
Rehabilitation and extended care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide long-term care to help you and your family when you're dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:
- 24/7 nursing and medical care
- Physical therapy
- Occupational therapy
- Kinesiotherapy
- Recreation therapy
- Help with daily tasks like bathing, dressing, making meals, and taking medicine
- Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
- Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
- To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.
Outpatient Services:
- Physical therapy
- Occupational therapy
- Kinesiotherapy (mobility clinics, amputee clinic, yoga, aqua therapy)
- Recreation therapy
- Pain management (EMG, Botox clinic, joint injections)
Returning service member care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you readjust to civilian life if you're returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
- Polytrauma care (if you have multiple traumatic injuries)
- Counseling and rehabilitation
- Mental and behavioral health services
- Family benefits counseling and assistance
- Referral assistance
Social work
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:
- Home health services
- Legal services
- Transportation
- Community living
Spinal cord injuries and disorders
If you have a spinal cord injury or disorder, our specialists provide coordinated care throughout your life. We work to help you achieve your goals for independence, productivity and quality of life.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
VA has the nation's largest system of care for spinal cord injuries and disorders. We provide a convenient, connected network of experts to care for you during each phase of your life. Our experienced primary care providers are trained to check for problems unique to spinal cord injuries.
- Pressure ulcers
- Pneumonia
- Blood clots
- Bladder and sexual issues
- Constipation and other gastrointestinal problems
- Sexual issues
Learn more about the VA spinal cord injuries and disorders care system
Suicide prevention
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention case managers
- Gun safety locks
Learn more and connect with a care coordinator
Travel reimbursement
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Beneficiary Travel
Service Hours
The service hours are the same as our facility hours.
If you're traveling for VA-approved care, we can repay you for the cost of using regular transportation that includes cars, planes, trains, buses, taxis, rideshare, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation).
- Round-trip transportation services between your home and our hospital and clinics (beneficiary travel)
- Mileage reimbursement debit cards
Urgent care
Common conditions: sore throat, pink eye, flu, sprains, strains
We provide immediate, walk-in care for minor injuries and non-emergency illnesses that are not life-threatening but need early attention.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Urgent Care
31 Ground FloorMain Phone
Urgent Care
Service Hours
- Mon. 8:00 a.m. to 6:00 p.m.
- Tue. 8:00 a.m. to 6:00 p.m.
- Wed. 8:00 a.m. to 6:00 p.m.
- Thu. 8:00 a.m. to 6:00 p.m.
- Fri. 8:00 a.m. to 6:00 p.m.
- Sat. 8:00 a.m. to 6:00 p.m.
- Sun. 8:00 a.m. to 6:00 p.m.
Urgent Care Hours
Monday: 8:00a to 6:00p
Tuesday: 8:00a to 6:00p
Wednesday: 8:00a to 6:00p
Thursday:8:00a to 6:00p
Friday: 8:00a to 6:00p
Saturday: 8:00a to 6:00p
Sunday: 8:00a to 6:00p
Our urgent care clinic offers walk-in health care when you need help right away, but don't have an emergency. Urgent care doesn't replace your primary care doctor, but it can help when your doctor's office is closed and you need to see a health care professional immediately. We treat medical conditions like:
- Colds, flu, and strep throat
- Sinus, ear, and eye infections
- Minor injuries and muscle strains
- Rashes and skin infections
Veteran readiness and employment programs
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans with physical and mental health challenges find and keep jobs. We help you find jobs through our long-term partnerships with business, industry, and government agencies. We offer 3 services:
- Our transitional work program matches Veteran's skills with a specific job and provides supervision to help them gain work experience
- Our supported employment program provides long-term support for Veterans with serious mental illnesses or physical disabilities to help them compete for jobs in their communities
- Our vocational assistance program trains Veterans living at our residential facility to improve their job-search and career development skills
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women's health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:
- Ultrasounds, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care, and infertility evaluation