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El Paso Northeast VA Clinic

Our outpatient clinic offers primary care to help you stay healthy throughout your life. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our El Paso Northeast VA Clinic.

Location and contact information

Address

5229 Sanders Avenue
El Paso, TX 79924-6409

Phone numbers

Main phone:
VA health connect:

Facility hours

Hours may vary for different services. Select a service on this page to check the hours.

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
NE CBOC
Static map

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

Transportation services for Veterans

VA Veterans Transportation Service (VTS)

Hours: 8:00 a.m. - 4:45 p.m.

To schedule transportation contact: or vhaelptraveloffice@va.gov 

Veterans Transportation Service (VTS) is a free round-trip service provided to get veterans (Service and Non-Service Connected) to and from their scheduled VA medical appointments as well and their VA Community Care appointments and back home. VTS can transport ambulatory, wheelchair (will need footrest on the wheelchair), electric wheelchair, and power scooters. If a veteran requires assistance, one person (family member/caretaker) may ride with the veteran. Requests will need to be scheduled in advance by calling the VTS office directly at 915-564-6114.

 

Uber Health Program

Hours: 8:00 a.m. - 4:45 p.m.

To schedule transportation contact: or vhaelptraveloffice@va.gov 

Our El Paso VA is now offering more transportation services, UBER HEALTH CONNECT! Uber and the VA have partnered together to assist veterans get to their VA medical appointments and VA Community Care appointments. Veterans will need to qualify to use Uber Health Connect services. Veterans will need to be ambulatory to use this service. Contact the Veterans Transportation Service for more information. 915-564-6114

Qualifications:

  • You have a VA disability rating of 30% or higher, or
  • You’re traveling for treatment of a service-connected condition, even if your VA disability rating is less than 30%, or
  • You receive a VA pension, or
  • You have an income that’s below the maximum annual VA pension rate, or
  • You’re traveling for VA-approved transplant care 

 

Project Amistad

Hours: 8:00 a.m. - 4:45 p.m.

To schedule transportation contact: or vhaelptraveloffice@va.gov 

Another powerful connection! The El Paso VA and Project Amistad has joined together to help veterans (Service and Non-Service Connected) get to their VA medical appointments and VA Community Care appointments. Just like VTS, Project Amistad can support ambulatory, wheelchair (will need footrest on the wheelchair), electric wheelchair, and power scooters. If a veteran requires assistance, one person (family member/caretaker) may ride with the veteran. Contact the Veterans Transportation Service in regard to scheduling and more information. 915-564-6114.

NOTE: VA Veterans Transportation Service (VTS), Uber Health Connect, and Project Amistad are all NON-EMERGENT SERVICES. If you require medical transportation for a medical emergency please call 911 immediately.

 

DAV vans

Hours: Individual van schedules vary

To schedule transportation contact: or vhaelptraveloffice@va.gov 

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Learn more about DAV and the other van services available in your county

 

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Other services at VA El Paso health care

Health services offered here

Select a topic to learn more.

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Average number of days to get an appointment

We’ll work with you to schedule an appointment with the shortest wait time. In some cases, we may schedule your appointment at another VA medical center or clinic, or refer you to a non-VA medical provider in your community. For urgent health issues, we offer same-day appointments, telehealth visits, or walk-in express care. Check with your local VA medical center to confirm availability of these services.

New patient

17 days

Existing patient

3 days

Current as of April 8, 2025

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • women's health care
  • Radiology
  • Social services
  • Telehealth

Toxic exposure screening

Common conditions: War-related exposure, open burn pit exposure, airborne hazards exposure, Gulf War-related exposure, Gulf War Illness, Agent Orange exposure, radiation exposure, Camp Lejeune contaminated water exposure

We provide a quick screening to identify toxins you may have come in contact with during your military service. The screening takes 5 to 10 minutes. During the screening, we’ll ask you questions and document your responses in your medical record. Your answers will inform your VA health care team of any possible exposures. We’ll also connect you to more resources if you have any concerns.

Visit our office, by appointment only

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

All Veterans enrolled in VA health care can receive a toxic exposure screening at an upcoming appointment or sooner by contacting a Toxic Exposure Screening Navigator. All enrolled Veterans should receive the screening at least once every five years.

Veteran satisfaction with appointment wait times at this location

VA measures Veteran satisfaction with getting timely appointments at each of our health facilities. We use a health care industry standard, the Consumer Assessment of Health and Systems survey, to collect feedback from 150,000 Veterans across the United States every 6 months.

Appointments for urgent needs

Percentage of Veterans who say they usually or always get an appointment when they need it.

Primary care

95%

Appointments for routine care

Percentage of Veterans who say they usually or always get an appointment when they need it.

Primary care

87%

Current as of February 4, 2025

Get updates from VA El Paso health care