Charles Wilson Department of Veterans Affairs Outpatient Clinic
Our outpatient clinic offers primary care to help you stay healthy and well throughout your life. Below, you’ll find our address and hours, parking and transportation information, and the health services we offer at the Charles Wilson VA Outpatient Clinic in Lufkin.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Not sure if you should visit the ER?
You may be able to see a physician virtually for non-life threatening conditions such as:
- minor cuts, scrapes, rashes and skin irritations
- tick, insect and spider bites
- common cold, cough and flu symptoms
- headaches
- sprains, back pain and joint pain/stiffness
- pink eye
- urinary tract infections
- upset stomach and constipation
Call 1-
Call 911 for life-threatening conditions.
The Charles Wilson VA Outpatient Clinic is not equipped to handle life-threatening emergencies.
If you have a life-threatening emergency, immediately call 911. To contact the VA Suicide Prevention Hotline 24-hours a day, seven days a week, please call 988, press 1.
Non-life threatening questions:
Dial 713-794-8985 or call toll-free 800-639-5137 to reach a registered nurse 24 hours per day, 7 days a week.
Cost: Free
Wheelchair availability: Charles Wilson Department of Veterans Affairs Outpatient Clinic has wheelchairs available upon arrival for patients who need them to access the building.
Veteran Transportation Network (VTN) vans
Hours: Individual van schedules vary
VTN provides free van rides to and from Houston VA for Veterans who don't have other transportation options.
Learn more about VTN services available in your county
Public Transportation
- Houston METRO buses: Stops at the Old Spanish Trail (CLC/Nursing Home) entrance.
- METROLift: Stops at the main entrance.
- Information about routes and schedules may be found at Houston METRO or by calling METRO at 713-635-4000.
- The Houston METRO offers discount fares to persons with disabilities and senior citizens.
Shuttle services
A free shuttle service is available to and from parking areas at the main Houston VA campus. Two vans run continuously, Monday-Friday, from 7 a.m.-5 p.m.
Beneficiary travel
Transportation at government expense may be available to beneficiaries traveling to or from VA facilities, or other places of examination, treatment, or care.
- Hours: Monday-Friday (excluding Federal holidays), 8:00 a.m. - 4:30 p.m.
- Contact information
- Beneficiary Travel Office: 713-794-7630
- Beneficiary Travel Fax:
- Beneficiary Travel Supervisor: 713-794-7897
PACT Team Angelina: 936-671-4392
PACT Team Azalea: 936-671-4393
PACT Team Caddo: 936-671-4309
PACT Team Dogwood: 936-671-4390
PACT Team Rayburn: 936-671-4391
PACT Team Sabine: 936-671-4308
After your visit, you may receive a questionnaire or survey about your most recent visit. We encourage Veterans to use these surveys to let us know of any concerns, complaints, or questions you have about your care, so that we can resolve them. We also appreciate compliments about what we are doing right, and use these compliments to recognize our staff.
- Survey of Healthcare Experience of Patients: A confidential questionnaire by mail asking you about your recent outpatient or inpatient care.
- Veteran Signals: Patients are randomly selected to participate in a survey after a face-to-face, telephone, VA Video Connect visit, or prescription refill.
- Press Ganey: Patients are randomly selected to participate in a survey about a recent visit.
Health services offered here
Select a topic to learn more.
COVID-19 vaccines
Common conditions: coronavirus, COVID-19
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
- COVID-19 vaccines for Veterans and staff
Internal medicine
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our internists are primary-care doctors who treat adults for a wide range of health issues. Our internists can:
- Perform checkups for annual, employee, and sports physical exams
- Order blood work and lab services
- Prescribe and manage your medicine
- Provide preventative care, like tips on diet, exercise, and healthy living
- Treat you when you’re sick or follow up with you after your hospital stay
- Refer you to specialists
Laboratory and pathology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Blood tests and advanced testing services help providers monitor your health, find and understand problems and make informed treatment decisions.
Our laboratories provide a full range of clinical and diagnostic testing services:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery) (not available at VA community outpatient clinics)
- Autopsy services (not available at VA community outpatient clinics)
- Hours for blood collection at our community based outpatient clinics vary per location. Please check with your clinic location for their blood collection hours.
MOVE! weight management
Common conditions: overweight, obesity, diabetes, high blood pressure
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
MOVE! is a weight-management program designed to help you live a longer, healthier life. With the help of your MOVE! care team, you can eat a healthier diet, get more exercise, reduce your health risks, and improve your quality of life. The MOVE! program offers:
- Weight-loss support groups to help you lose weight and keep it off
- Healthy eating tips and cooking classes
- Behavioral change strategies to help you live a healthier lifestyle
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
My HealtheVet coordinator
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
MyHealtheVet Coordinator
Main Phone
Service Hours
The service hours are the same as our facility hours.
Please contact our My HealtheVet coordinator at
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our optometrists provide many eye-related services and treatments like:
- Vision services and eye exams
- Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
- Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
- Special eye exams for diabetic patients
Orthopedics
Common conditions: arthritis, musculoskeletal disorders, tendon repair, ligament repair, joint replacement
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We use surgical and nonsurgical means to treat illnesses and disorders of the musculoskeletal system. This includes your bones, muscles, joints, cartilage, tendons, ligaments and other connective tissue.
Houston VA provides all aspects of orthopedics care, including robotic assisted total hip and knee replacement. We treat conditions like:
- Musculoskeletal trauma
- Degenerative illnesses
- Sports injuries
- Hip, knee, shoulder, wrist, ankle, elbow replacements
- All aspects of: hand surgery; foot and ankle surgery; and Spine surgery
- Non operative care services are provided at our Community Based Outpatient Clinics, including injection therapy.
Contact:
David Green, MD
Chief, Orthopedic Surgery and Podiatry
Deputy Chief of the Operative Care Line
713-794-7508
Patient advocates
Appointments
Main Phone
Lufkin Patient Advocate
Service Hours
The service hours are the same as our facility hours.
Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:
- Help you get answers or address concerns with your care team
- Serve as advocates for your care.
- Advocate for patient and family rights
Pharmacy
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Prosthetics and rehabilitation
We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipment and other equipment to help you preserve and increase your mobility and independence.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
VA is the world’s largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:
- Artificial limbs and surgical implants, including artificial joints and pacemakers
- Wheelchairs and other medical devices
- Aids for Veterans who are blind, have low vision, or are hearing impaired
- Adaptive equipment and modifications to make your vehicle or home more accessible
- Physical therapy, occupational therapy, kinesiotherapy, aquatic therapy, recreation therapy, acupuncture and chiropractic service
- Clothing allowance for Veterans with devices that damage their clothing
Psychology
If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our psychology teams offer consultation, evaluation, and treatment to help with a range of mental and behavioral health problems like:
- Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
- Addictive behaviors and substance abuse
- Post-traumatic stress disorder (PTSD) and combat-related stress disorder
- Emotional issues like anger management and relationship challenges
- Confused thinking, memory problems, and invasive thoughts or ideas
- Aggressive or self-harming behaviors
Radiology
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
The Michael E. DeBakey VA Medical Center offers radiology and imaging services to diagnose and treat many medical conditions. Our services include:
- Computer tomography (CT)
- Magnetic resonance imaging (MRI)
- Ultrasound
- X-ray
- Interventional radiology
- Breast imaging
Sleep medicine
Common conditions: insomnia, narcolepsy, restless legs syndrome, sleep apnea, sleepwalking
The sleep medicine service diagnoses and treats your sleep problems, including trouble sleeping, breathing difficulties while sleeping, snoring, teeth grinding and jaw clenching.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
At various points in our lives, all of us suffer from a lack of sleep. But, if you are spending enough time in bed and still wake up tired or feel very sleepy during the day, you may have a sleep disorder. We can help. Our sleep specialists can:
- Diagnose and treat sleep apnea and other sleep disorders
- Monitor your blood oxygen levels and heart rate
- Study your brain waves during sleep
- Evaluate possible causes for your excessive sleepiness
- Conduct sleep tests performed at home or in the lab
- We offer drug induced sleep endoscopy to evaluate for hypoglossal nerve stimulation (INSPIRE)
- We also offer alternate therapy for sleep apnea if one is intolerant to PAP therapy
- Work with your doctors if you need surgery or dental appliances to help you get a good night’s sleep
Sleep medicine
Hours: Monday through Friday, 7:30 a.m.-4:00 p.m.
Phone: 713-794-8730.
Social work
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:
- Home health services
- Legal services
- Transportation
- Community living
Suicide prevention
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention education and training
- Postvention services for family and friends who have lost a Veteran to suicide
- Gun safety locks
Telehealth
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:
- Mental health
- Retinal care (eye)
- Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
- Dermatology
- Rehabilitation
- Primary care
Toxic exposure screening
Common conditions: War-related exposure, open burn pit exposure, airborne hazards exposure, Gulf War-related exposure, Gulf War Illness, Agent Orange exposure, radiation exposure, Camp Lejeune contaminated water exposure
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Veterans can receive a screening at the Michael E. DeBakey VA Medical Center in primary care, mental health and specialty clinics. All of outpatient clinics also perform the screening. Ask your care team for the screening.
Every Veteran enrolled in VA health care will receive an initial screening and a follow-up screening at least once every 5 years. Veterans who are not enrolled and who meet eligibility requirements will have an opportunity to enroll and receive the screening.
The screening will ask you if you think you were exposed to any of these hazards while serving:
- Open burn pits and other airborne hazards
- Gulf War-related exposures
- Agent Orange
- Radiation
- Camp Lejeune contaminated water exposure
- Other exposures
We’ll then give you information about any benefits, registry exams, and clinical resources you may need.
Learn about the PACT Act: The PACT Act And Your VA Benefits | Veterans Affairs.
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers go through specialized training in women’s health care. They work closely with specialists in gynecology, female urology, oncology, medicine, radiology, surgery, and the breast imaging services. Our services for women Veterans include:
- Women-specific screenings: mammograms, Pap and HPV tests
- Mental health care, individual and group therapy, substance use problems
- Lifestyle and wellness services: including nutrition and whole health
- Reproductive health: including preconception counseling, contraceptive care, infertility evaluations, menopause treatment, and hormone therapy replacement
Learn more and connect with a Women Veterans Program Manager