Franklin Delano Roosevelt Hospital
Our hospital provides primary care and specialty health services, including skin care (dermatology), dental care, mental health care, hospice and palliative care, weight management, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at Franklin Delano Roosevelt Hospital in Montrose.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 8:00 p.m.
- Tue: 8:00 a.m. to 8:00 p.m.
- Wed: 8:00 a.m. to 8:00 p.m.
- Thu: 8:00 a.m. to 8:00 p.m.
- Fri: 8:00 a.m. to 8:00 p.m.
- Sat: 8:00 a.m. to 6:00 p.m.
- Sun: 8:00 a.m. to 6:00 p.m.
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Franklin Delano Roosevelt Hospital campus has wheelchairs upon arrival for patients who need them to access the building.
Van services for Veterans
DAV vans
Hours: Individual van schedules vary
We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Hudson Valley health care
Health services offered here
Select a topic to learn more.
Advice nurse
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. Open 24 hours
- Tue. Open 24 hours
- Wed. Open 24 hours
- Thu. Open 24 hours
- Fri. Open 24 hours
- Sat. Open 24 hours
- Sun. Open 24 hours
Call anytime. We’re here 24 hours a day, 7 days a week.
The registered nurses on our Nurse Advice Line provide you and your family with helpful medical advice and free, confidential answers to many of your health care questions. Call anytime. We’re here 24 hours a day, 7 days a week. In addition, our nurses can:
- Help you manage many of your basic health care needs
- Answer questions about your current medications or medical condition
- Discuss your health care concerns and help you decide the best way to handle them
- Offer improved access to VA services
COVID-19 vaccines
Common conditions: coronavirus, COVID-19
Appointments
Your VA health care team will contact you if you’re eligible to get a vaccine during this time. As the supply of vaccine increases, we'll work with our care teams to let Veterans know their options.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
- COVID-19 vaccines for eligible Veterans and staff
Cardiology
Common conditions: heart disease, high blood pressure, heart rhythm disorders, angina, vascular diseases
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We perform noninvasive and minimally invasive tests and procedures that check, support, and improve your heart health. We’ll work with you to develop a personalized treatment plan and treat you with the most effective medications. Our services include:
- Evaluating you for coronary heart disease, heart-valve disease, and heart defects
- Determining how well blood flows through your heart vessels or find the cause of your heart failure
- Treating your heart vessels with nonsurgical or minimally invasive operations that open and support them through balloon angioplasty or stent placement
- Noninvasively monitoring you for changes in heart rhythm, using electrocardiograms (EKGs or ECGs), portable Holt monitors, or ultrasound
- Performing surgical treatments like pacemaker implants or cardiac catheterization (inserting a long, thin tube into an artery or vein)
Dental/oral surgery
Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re eligible for VA dental care, we offer a full range of quality dental services like:
- Routine exams and teeth cleaning
- Restorative procedures, including fillings and crowns
- Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
- Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
- Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
- Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness
Dermatology
Common conditions: psoriasis, eczema, skin cancer, acne, rosacea, allergic skin diseases, ulcers
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide care for many medical and surgical skin conditions. Our dermatology services include:
- Medically necessary treatments for skin conditions like skin cancer and rashes
- Specialized treatments for acute (short-term) and chronic (long-lasting) skin conditions, like psoriasis, eczema, warts, and fungal illnesses
- Evaluation, biopsy, and treatment of cancerous or pre-cancerous skin conditions, like abnormal moles and lesions.
- Referrals for complex conditions
- Teledermatology (a telehealth resource), which gives patients quick access to expert opinions
Homeless Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
The Call Center is 24/7, 877-424-3838.
We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:
- Immediate food and shelter needs, including both transitional and permanent housing
- Job training, life skills development, and education
- Justice system navigation and community reentry from jail
- Financial support to prevent homelessness
- Addiction and depression treatment
- Health and dental care
LGBTQ+ Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We promote the health, welfare, and dignity of Veterans who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ+) or a related identity. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:
- Hormone therapy
- Substance use and alcohol treatment
- Testing and treatment for HIV and sexually transmitted infections (STI)
- Mental health care
- Psychosocial assessments for gender-confirming surgeries and hormone therapy
MOVE! weight management
Common conditions: overweight, obesity, diabetes, high blood pressure
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
MOVE! is a weight-management program designed to help you live a longer, healthier life. With the help of your MOVE! care team, you can eat a healthier diet, get more exercise, reduce your health risks, and improve your quality of life. The MOVE! program offers:
- Weight-loss support groups to help you lose weight and keep it off
- Healthy eating tips and cooking classes
- Behavioral change strategies to help you live a healthier lifestyle
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Minority Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:
- Help the medical center address minority Veterans’ needs
- Meet minority Veterans’ needs in the local community
- Identify barriers and create a more accessible environment for minority Veterans
- Inform minority Veterans of VA benefits, services, and programs
Nutrition, food, and dietary care
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
For Dietitians it is the regular facility hours and for food service they are here from 6:30-6:30.
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease
- Diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our optometrists provide many eye-related services and treatments like:
- Vision services and eye exams
- Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
- Low-vision services for conditions like macular degeneration that can’t be corrected by glasses, surgery, or medication
- Special eye exams for diabetic patients
Orthopedics
Common conditions: arthritis, musculoskeletal disorders, tendon repair, ligament repair, joint replacement
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We use surgical and nonsurgical means to treat illnesses and disorders of the musculoskeletal system, which includes your bones, muscles, joints, cartilage, tendons, ligaments, and other connective tissue. We treat conditions like:
- Musculoskeletal trauma
- Degenerative illnesses
- Sports injuries
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Services for Veterans who are homeless
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Palliative and hospice care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. Open 24 hours
- Tue. Open 24 hours
- Wed. Open 24 hours
- Thu. Open 24 hours
- Fri. Open 24 hours
- Sat. Open 24 hours
- Sun. Open 24 hours
Our palliative and hospice care services support you and your family as you cope with a life-threatening or terminal illness. Palliative care works to provide comfort, reduce suffering, and improve the quality of life for patients being treated for serious illnesses. Hospice care focuses on helping patients with terminal illnesses to manage the final stages of their lives. Our palliative and hospice care services include:
- Pain and symptom management
- Emotional, spiritual, and psychosocial support for you and your family
- Help with practical issues that include an advance directive (living will), health care power of attorney, funeral arrangements, and applying for VA death and burial benefits
- Education to help you and your family make informed health care decisions and know what to expect as your health declines
- Bereavement care to help surviving family members during the grieving process
Patient advocates
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our patient representatives work hard to make sure you receive the best possible care at our health care facilities. They can:
- Help you get answers or address concerns with your care team
- Advocate for patient and family rights
- Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
- Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Pharmacy
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online and by phone or mail
- Safely dispose of medicines
Podiatry
Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin conditions, nail conditions
Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
After years of walking, running, marching, jumping, rappelling, and parachuting, many Veterans experience trouble with their feet and ankles. We can help treat those problems so you can continue to enjoy an active lifestyle. Our podiatry services include:
- Arthritis care for inflamed, swollen, or damaged joints
- Foot and ankle fracture treatment; repair of cartilage, torn tendons and ligaments
- Injections to reduce pain and swelling
- Joint arthroplasty (surgical repair or reconstruction) and replacement
- Minimally invasive surgery and post-surgical rehabilitation
- Foot health maintenance procedures (bunion removal, resurfacing, and nail trimming)
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth
Rehabilitation and extended care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide long-term care to help you and your family when you’re dealing with a disability, chronic (long-lasting) illness, terminal illness, or serious health issues related to aging. Our long-term health care services include:
- 24/7 nursing and medical care
- Physical therapy
- Help with daily tasks like bathing, dressing, making meals, and taking medicine
- Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
- Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
- To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.
Returning service member care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you readjust to civilian life if you’re returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
- Polytrauma care (if you have multiple traumatic injuries)
- Counseling and rehabilitation
- Mental and behavioral health services
- Family benefits counseling and assistance
- Referral assistance
Suicide prevention
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. Open 24 hours
- Tue. Open 24 hours
- Wed. Open 24 hours
- Thu. Open 24 hours
- Fri. Open 24 hours
- Sat. Open 24 hours
- Sun. Open 24 hours
Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention case managers
- Gun safety locks
Telehealth
Appointments
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:
- Blind & Visual Support
- Cardiology
- Dermatology
- Endocrinology
- Gastroenterology
- Genomics
- Infectious Disease
- LGBTQ+ Pride Group
- Mental Health
- Nephrology
- Neurology
- Palliative Care
- Prosthetics
- Pulmonary
- Rehabilitation
- Retinal Imaging
- Rheumatology
- TBI
- Weight Management
- Wellness (Whole Health)
- Women Services
- Wound Care
Urgent care
Common conditions: sore throat, pink eye, flu, sprains, strains
We provide immediate, walk-in care for minor injuries and non-emergency illnesses that are not life-threatening but need early attention.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our urgent care clinic offers walk-in health care when you need help right away, but don’t have an emergency. Urgent care doesn’t replace your primary care doctor, but it can help when your doctor’s office is closed and you need to see a health care professional immediately. We treat medical conditions like:
- Colds, flu, and strep throat
- Sinus, ear, and eye infections
- Minor injuries and muscle strains
- Rashes and skin infections
Urology
Common conditions: prostate cancer, erectile dysfunction, urinary disorders
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We evaluate, diagnose, and treat a wide range of urology diseases and conditions that include kidney stones, erectile dysfunction, urinary incontinence, prostate cancer, and more. We provide you with medical care, surgery, and minimally invasive procedures for health issues that affect:
- Kidneys
- Bladder
- Ureter and urethra
- Male reproductive organs
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Bldg. 3, 1st Fl. Rm 162
2094 Albany Post Rd, Montrose NY 10548
3 1st Fl. Rm 162Main Phone
Service Hours
The service hours are the same as our facility hours.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:
- Ultrasounds, mammograms, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care, and infertility evaluation