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Veteran patients at Lovell FHCC will now use the My VA Health patient portal to manage their health care online.

You can receive assistance with the My VA Health patient portal by contacting at 888-444-6982 or 888-444-MYVA.

Learn more about the new My VA Health patient portal.

Evanston VA Clinic

Our outpatient clinic provides primary care and specialty health services, including mental health care, women’s health services, laboratory services, social work, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Evanston VA clinic.

Location and contact information

Address

1942 Dempster Street
Evanston, IL 60202-1016

Phone numbers

Main phone:
VA health connect:
Mental health care:

Clinical hours

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Evanston VA Clinic

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Shuttle services

Coming soon!

Local transportation services
Coming soon!

Other services

Coming soon!

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Other services at Lovell Federal health care - VA

Health services offered here

Select a topic to learn more.

Audiology and speech

Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions

We diagnose and treat conditions affecting your hearing, speech or balance. These include hearing loss, tinnitus (noise or ringing the ears) & dizziness—also speech, language, voice or swallowing disorders.

Appointments

Please be sure to tell the scheduler you would like to be seen at the Evanston CBOC.

Audiology/speech pathology clinic

Audiology/speech pathology clinic

Service Hours

  • Mon. 8:00 a.m. to 4:00 p.m. Every other Monday only
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. Closed
  • Fri. Closed
  • Sat. Closed
  • Sun. Closed

Our audiology and speech pathology clinic provides diagnostic and rehabilitative services, VA compensation and pension examinations, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services including:

  • Hearing and balance evaluations
  • Selection, management, and repair of hearing aids and assistive listening device assessments
  • Progressive tinnitus management
  • Evaluation and treatment for auditory processing disorders
  • Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)

Learn more about our audiology and speech programs.

Intimate partner violence support

If you feel that you or a loved one are in or may be in a potentially abusive or violent relationship, we can help.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Intimate Partner Violence Assistance Program (IPVAP) Coordinator

Intimate Partner Violence Assistance Program (IPVAP) Coordinator

Intimate partner violence (IPV) is when a current or former intimate partner (like a boyfriend, girlfriend, or spouse) stalks, harms, or threatens to harm their partner. Intimate partner violence can be emotional, physical, or sexual. It can also lead to short-term and long-term health problems, and a wide range of mental health issues. If you or someone you know is in a potentially abusive or violent relationship, we can help. We offer:

  • Intimate partner violence care coordinators
  • Links to community-based support groups, and advocacy and legal services
  • Referrals to and coordination with other treatment providers
  • Connection to domestic violence shelters
  • Services for Veterans who are homeless
  • Interventions for patients who use violence in their intimate relationships

Learn more about intimate partner violence.

LGBTQ+ Veteran care

If you're a Veteran who identifies as lesbian, gay, bisexual, transgender, queer/questioning, or a related identity, we’re committed to serving your needs. The LGBTQ+ Veteran care coordinator at your VA health care facility can help you get the care you need in a safe, sensitive environment.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

LGBTQ+ Veteran care coordinator

LGBTQ+ Veteran care coordinator

Service Hours

The service hours are the same as our facility hours.

We promote the health, welfare, and dignity of lesbian, gay, bisexual, and transgender (LGBTQ+) patients. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:

  • Hormone therapy
  • Substance use and alcohol treatment
  • Testing and treatment for HIV and sexually transmitted infections (STI)
  • Mental health care
  • Psychosocial assessments for gender-confirming surgeries and hormone therapy

Learn more and connect with a care coordinator

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

  • Mon. 8:00 a.m. to 2:00 p.m. Closed between noon and 1 p.m.
  • Tue. 8:00 a.m. to 2:00 p.m. Closed between noon and 1 p.m.
  • Wed. 8:00 a.m. to 2:00 p.m. Closed between noon and 1 p.m.
  • Thu. 8:00 a.m. to 2:00 p.m. Closed between noon and 1 p.m.
  • Fri. 8:00 a.m. to 2:00 p.m. Closed between noon and 1 p.m.
  • Sat. Closed
  • Sun. Closed

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

MOVE! weight management

Common conditions: overweight, obesity, diabetes, high blood pressure

We offer easy-to-follow weight management plans backed by the latest science. Our experts can help you reduce health risks, prevent or reverse some diseases and live a better—and even longer—life.

Visit our office, by appointment only

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

MOVE! coordinator

Main Phone

MOVE! coordinator

Service Hours

The service hours are the same as our facility hours.

MOVE! is a weight-management program designed to help you live a longer, healthier life. With the help of your MOVE! care team, you can eat a healthier diet, get more exercise, reduce your health risks, and improve your quality of life. The MOVE! program offers:

  • Tips for portion control
  • How to read a food label
  • How to make better food choices to manage blood pressure, cholesterol, and blood sugar

  • Mindful eating techniques that will help you learn to slow down and be satisfied with smaller portions

  • Tips for dinning out at restaurants and in social gatherings

  • How to become more active using your free pedometer and resistance bands!

Learn more about our MOVE! program.

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Mental health clinic phone

Main Phone

Mental health clinic phone

Service Hours

The service hours are the same as our facility hours.

If you qualify for VA health care, you can get high-quality mental health services as part of your benefits. You may also be able to get care for certain mental health problems even if you don't have VA health care.

The Mental Health Clinic provides comprehensive mental health services for Veterans, active duty military members and their dependents, or TRICARE beneficiaries diagnosed with a broad range of behavioral and mental health disorders.

Learn more and connect with a care coordinator.

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Military sexual trauma (MST) coordinator

Military sexual trauma (MST) coordinator

We offer care for military sexual trauma at our facility. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma.

For help with disability compensation related to military sexual trauma, please contact the Veterans Benefits Administration (VBA) MST Outreach Benefits Coordinator at your local VBA regional office.

Minority Veteran care

We offer resources and support for minority Veterans to help address your specific needs with benefits and services at VA.

Visit our office, by appointment only

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Minority Veterans program coordinator

Minority Veterans program coordinator

Service Hours

The service hours are the same as our facility hours.

The goal of the Minority Veterans program is to increase local awareness for issues related to minority Veterans and to promote participation in existing VA benefit programs for eligible Veterans.

We also target outreach to minority Veterans and advocate on behalf of minority Veterans by identifying gaps in service to improve service delivery. The primary emphasis of the Minority Veterans program is to conduct outreach and education to the following, often underserved, minority Veterans: Pacific Islander, Asian American, African American, Hispanic/Latino, and Native American, including American Indian, Alaska Native, and Native Hawaiian.

Learn more and connect with a care coordinator.

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Learn more about getting flu, COVID-19 and respiratory syncytial virus (RSV) vaccines at our facility.

Psychiatry

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments  and medications when needed.

Visit our office, by appointment only

Virtual visits may be available

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Mental health

Mental health

Service Hours

  • Mon. 8:00 a.m. to 4:30 p.m.
  • Tue. 8:00 a.m. to 4:30 p.m.
  • Wed. 8:00 a.m. to 4:30 p.m.
  • Thu. 8:00 a.m. to 4:30 p.m.
  • Fri. 8:00 a.m. to 4:30 p.m.
  • Sat. Closed
  • Sun. Closed

Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Suicide prevention

Call our Veterans Crisis Line at 988 and press 1 for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Phone

Veterans and Military Crisis Line

Service Hours

The service hours are the same as our facility hours.

We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:

  • Suicide prevention care coordinators
  • Suicide prevention case managers
  • Gun safety locks

Learn more and connect with a care coordinator

Telehealth

With VA telehealth, you can get care from your health providers without having to travel. Get checkups and treatment, talk about your care and more—from home or elsewhere.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Telehealth

Evanston clinic Telehealth telephone

Telehealth

Telehealth

Service Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

TeleEye clinic

TeleEye telephone

Service Hours

  • Mon. 8:00 a.m. to 4:00 p.m.
  • Tue. 8:00 a.m. to 4:00 p.m.
  • Wed. 8:00 a.m. to 4:00 p.m.
  • Thu. 8:00 a.m. to 4:00 p.m.
  • Fri. 8:00 a.m. to 4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Remote patient monitoring - Home telehealth

Remote patient monitoring - Home telehealth

Service Hours

  • Mon. 7:30 a.m. to 3:30 p.m.
  • Tue. 7:30 a.m. to 3:30 p.m.
  • Wed. 7:30 a.m. to 3:30 p.m.
  • Thu. 7:30 a.m. to 3:30 p.m.
  • Fri. 7:30 a.m. to 3:30 p.m.
  • Sat. Closed
  • Sun. Closed

We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:

  • Mental health
  • Retinal care (eye)
  • MOVE! weight management programs
  • Diabetes self-management and education
  • Smoking cessation
  • Visual impairment
  • Wound care
  • Pharmacy
  • Colon cancer screening
  • Nephrology
  • Genetic counseling
  • Transplant counseling
  • Dermatology
  • Rehabilitation
  • Nutrition

Learn more about our telehealth services.

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our women’s health program offers comprehensive health care for women Veterans. Our primary care providers specialize in women’s health and can provide care for acute and chronic conditions. Women’s health primary care providers work closely with specialists in gynecology, female urology, endocrinology, radiology, cardiology, pulmonary and breast health. Our services for women Veterans include: 

  • Preventative cancer screenings 
  • Reproductive health and maternity care
  • Sexual health and pelvic floor therapy
  • Menopause management
  • Integrated mental health care
  • Clinical pharmacy consultation

Learn more and connect with a care coordinator.

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