Pharmacy

Refill your prescriptions

Your VA health care benefits include prescription medicines and medical supplies prescribed by your VA health care team.

Be sure to order your refills at least 10 days before your supply runs out.

We mail most prescription refills through the U.S. Postal Service. For medicines that need to be kept refrigerated, or certain types of medical supplies, we may send your order through FedEx or UPS.

Online refills

You can refill your VA prescriptions, track their delivery, and create lists to organize your medicines all using our online tools.

Phone refills (automated refill line)

Please call one of the following numbers:

or

Pick up new prescriptions

You can pick up new prescription orders at our Madison VA Hospital and Rockford VA Clinic pharmacies.  You should check in before approaching the window as prescriptions are not filled until you have spoken to a pharmacist.

Refills are only available online or by phone, so our pharmacists can focus on providing care to Veterans with urgent needs and new prescriptions.

Safely dispose of your medicine

Our pharmacies do not accept unwanted, unusable, or expired medication for disposal. 

Drop off your expired or unwanted medicine at a MedSafe box.  A medication drop box is located at Madison VA Hospital and Rockford VA Clinic to dispose of unwanted or expired medications, including controlled substances. Disposing of your medicines safely can help protect other people as well as the environment.