Traveling/Relocating Veteran Services

Traveling Veteran Responsibilities:

Prior to traveling:
• Inform VA primary care team of dates of travel, destination address (must be mailing address), and phone number as far in advance as possible.
• Discuss any specific health concerns with your care team

Traveling Veterans Program available to all Veterans traveling or relocating within the United States or its territories

For non-urgent care during travel:
• Contact home VA primary care team for routine care needs; PCP will place travel Veteran consult
• Home facility Traveling Veteran Coordinator will work to coordinate care with the alternate VA of Veteran’s choice

Urgent Care while traveling:

• Use the VA Locator to search for nearest VA-contracted UC in your area Find a VA Facility

• Additional VA Urgent Care information (including eligibility and possible co-pays).

Emergency Care while traveling:

• During a medical emergency, you should immediately seek care at the nearest emergency department (ED).  Go to nearest appropriate VA or community ED.

• Use the VA Locator to search for nearest VA-Emergency Dept in your area.

• If receiving care at Non-VA facility; be sure to report your emergency/urgent care treatment to your PACT team or call the VA Centralized Emergency Care Reporting Center within 72 hours:

     The VA Emergency Care Reporting portal.

                                             or

    Calling the VA 72-Hour Notification Hotline; 844-72HRVHA( 844-724-7842).

• Additional VA Emergency Medical Care information.

After any emergent/urgent care visit, please request that orders and notes be faxed or emailed to your primary care team.

• Facilitate enrollment of Veterans into local system and transition if relocating
• Efficiently communicate with other VAs and Traveling Veteran Coordinators to expedite care
• Communicate with Preferred VA any care requests needed upon return home
• Receiving and forwarding requests from Preferred VA
• VA Poplar Bluff health care  24-hour RN advice line for any new medical concerns:
.

• Veterans must provide a temporary address and dates of travel to ensure timely delivery of medications when refills are requested from home VAMC.
• Veterans must ensure they have enough medications/refills to last entire length of travel. If not, they must contact their primary care team to request before departure.
• Alternate VA may dispense a ONE TIME 7- to 10-day supply of some active medications. You should request your complete refill from your home VA.
• Alternate VA will not dispense controlled substances even if there are refills remaining. All controlled substances must be filled by the home VA.
• If Veteran receives new prescriptions while traveling, contact the local VA to determine how they can be filled -

Poplar Bluff Outpatient Pharmacy Lobby Hours: 8:00 a.m. - 4:30 p.m. M-F
Cape Girardeau Outpatient Pharmacy Lobby Hours: 8:00 a.m. - 4:30 p.m. M-F 

Pharmacy Phone Center  8:00 a.m. - 4:30 p.m. M-F

Benefits program for U.S. Veterans who are residing or traveling abroad and have VA-rated, service-connected disabilities.

For assistance regarding health care services outside the United States - contact:
VHA Office of Community Care
Foreign Medical Program
PO Box 469061
Denver, CO 80246-9061
303-331-7590

Foreign Medical Program(FMP)