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Coeur d 'Alene VA Clinic

Our outpatient clinic offers primary care and specialty health services, including mental health care, nutrition counseling, laboratory services, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Coeur d’Alene VA Clinic.

Location and contact information

Address

915 West Emma Avenue
Coeur d'Alene, ID 83814-2531

Phone numbers

Main phone:
VA health connect:
Mental health care:

Clinical hours

  • Mon: 7:30 a.m. to 4:30 p.m.
  • Tue: 7:30 a.m. to 4:30 p.m.
  • Wed: 7:30 a.m. to 4:30 p.m.
  • Thu: 7:30 a.m. to 4:30 p.m.
  • Fri: 7:30 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Coeur d 'Alene VA Clinic

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Other services at VA Spokane health care

Health services offered here

Select a topic to learn more.

Addiction and substance use care

We can help you overcome substance use problems from unhealthy alcohol use to life-threatening addiction. We match our services—like counseling, group therapy or medication—to your specific needs.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We help Veterans on their recovery journey through outpatient services. Our facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through:

  • Rehabilitation
  • Health maintenance
  • Community support

Learn more about our VA treatment programs

Diabetes care

Common conditions: Diabetes type 1, Diabetes type 2

We offer treatment for type 1 and 2 diabetes. We work with you, your family and caregivers to help you live a healthier life through treatment, monitoring, diet and education.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer many medical and support services to help you manage your diabetes, like:

 

  • Self-management, education, and support classes
  • Insulin therapy and blood-glucose meter training
  • Diabetes survival skills that include sick-day management, lifestyle changes, nutrition advice, and cooking classes

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

  • Mon. 8:00 a.m. to 2:00 p.m.
  • Tue. 8:00 a.m. to 2:00 p.m.
  • Wed. 8:00 a.m. to 2:00 p.m.
  • Thu. 8:00 a.m. to 2:00 p.m.
  • Fri. 8:00 a.m. to 2:00 p.m.
  • Sat. Closed
  • Sun. Closed

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Peer Support

Peer Support is a system of giving and receiving help founded on key principles of respect, shared responsibility, and mutual agreement of what is helpful; it is a process dedicated to promoting empowerment and self-determination in the service of recovery.

What is a Peer Support Specialist?
A Peer Support Specialist is a person with a mental health and /or co-occurring disorder, who has been trained to help others with these disorders, to identify and achieve specific life and recovery goals. A Peer Support Specialist is actively engaged in his/her own recovery, and volunteers or is hired to provide Peer Support services to others engaged in mental health treatment.

What is the purpose of a Peer Support Program? 
     •  To provide opportunities for Veterans to take control of their own recovery
     •  To teach and support the learning of skills needed to facilitate one's recovery
     •  To make Veterans aware of available services and choices
     •  To help Veterans develop a sense of wellness and self-worth
     •  To bring a unique perspective to the treatment teams on which they work

What do trained Peer Support Specialists do? 
     •  They serve as role models by sharing their personal recovery stories, showing that recovery from mental illness is possible.
     •  They teach goal setting, problem solving, symptom management skills and a variety of recovery tools.
     •  They empower by helping others identify their strengths, supports, resources and skills.
     •  They advocate by working to eliminate the stigma of mental illness.
     •  They act as community liaisons by identifying social support within the community and encouraging the expansion of local community resources.

Contact your Mental Health Treatment Coordinator or Primary Mental Health Clinic to discuss Peer Support Services that are available. You can contact us directly at .

Military sexual trauma care

Military sexual trauma can happen to both genders. If you experienced sexual assault or harassment during military service—no matter when you served—we provide counseling and treatment.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

We offer care for military sexual trauma in our mental (behavioral) health clinics. Military sexual trauma refers to sexual assault, sexual harassment, or other threatening, offensive, or unwanted sexual advances, activities, or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:

  • Counseling
  • Psychiatric care
  • Walk-in care

Learn more about military sexual trauma

Optometry

Common conditions: vision exams, prescription eyeglasses, contact lenses

Our optometrists offer you routine eye exams, preventive vision testing and treatment for conditions like glaucoma. We also provide prescriptions for eyeglasses and other assistive devices.

Visit our office, by appointment only

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our optometrists provide many eye-related services and treatments like:

  • Vision services and eye exams
  • Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
  • Low-vision services for conditions like macular degeneration that can't be corrected by glasses, surgery, or medication
  • Special eye exams for diabetic patients

Learn more about our Eye Services here

PTSD care

If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It's normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:

  • Psychiatric and psychological counseling
  • Services for Veterans who are homeless
  • Treatment for addictive disorders
  • Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more about PTSD

Physical therapy, occupational therapy and kinesiotherapy

Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.

Visit our office, by appointment only

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

If you're living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:

  • Pain relief and joint mobilization
  • Movement and exercise therapies to improve your strength, endurance, balance, and coordination
  • Mobility assessment and training with wheelchairs, scooters, and walking devices
  • Life skills training and activities to help you maintain the highest level of independence and functionality
  • Aquatic therapy to manage chronic pain
  • Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions

Pelvic floor physical therapy is now available 

Pelvic floor physical therapists help people when they have problems with abdomen, pelvis and pelvic floor muscles, which may result from surgeries, injuries, chronic stress and anxiety or sometimes just develop over time. They can happen at any age and effect both men and women. These problems may include:

  • Back, pelvic, abdominal and perineal pain
  • Urinary urgency, frequency, incontinence, or difficulty going
  • Bowel urgency, incontinence and constipation
  • Pain with intimacy

If you have any of these issues, please consider coming to see the pelvic floor physical therapist here at Spokane VA. She will meet with you privately to discuss your concerns, do a thorough physical examination (within your comfort zone), and determine a plan of care. Call to schedule an appointment.

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Home Based Primary Care
  • Labs and blood work
  • Mental health care
  • Radiology
  • Social services
  • Telehealth
  • Women's health care
  • Remote Patient Monitoring- Home Telehealth

Spokane VA and its associated clinics can administer your annual flu shot at your next scheduled appointment or on a walk-in basis. Please call for further information.

Psychiatry

If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments  and medications when needed.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:

  • Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
  • Addictive behaviors and substance abuse
  • Post-traumatic stress disorder (PTSD) and combat-related stress disorder
  • Emotional issues like anger management and relationship challenges, confused thinking, memory problems, and invasive thoughts or ideas
  • Aggressive or self-harming behaviors

Social work

Social workers are here to help Veterans, families and caregivers with almost any need, from help with finances or housing to questions about treatment to just feeling overwhelmed. We are here for you.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Social work is integral to health care. We can help you and your family manage stress-related problems due to injury or illness, and find VA community resources to meet your needs like:

  • Home health services
  • Legal services
  • Transportation
  • Community living

Get updates from VA Spokane health care