Jonathan M. Wainwright Memorial VA Medical Center
Our facility provides primary care and specialty health services, including mental health services, suicide prevention, services for Veterans who are blind or visually impaired, dental and audiology services, a health care for homeless Veterans program and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at Jonathan M. Wainwright Memorial VA Medical Center.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Lab hours: 8 a.m. - 4:30 p.m.
Closed on all Federal holidays
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van services for Veterans
DAV van services
Due to limited staffing, this service is currently not available at any of Jonathan M. Wainwright VA's location.
Non-DAV van services
Many localities in the region provide other van services to Veterans.
Learn more about DAV and the other van services available in your county
Beneficiary travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Other services at VA Walla Walla health care
Health services offered here
Select a topic to learn more.
Addiction and substance use care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:
- Rehabilitation
- Health maintenance
- Community support
Audiology and speech
Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Specialty Clinic Bldg.
145, 2nd FloorMain Phone
Service Hours
The service hours are the same as our facility hours.
Our Audiology Service provides diagnostic and rehabilitative services, and screening for employee hearing conservation. We offer a full range of audiology and speech pathology services like:
- Comprehensive hearing evaluations.
- Evaluation and treatment of tinnitus.
- Selection, management, and repair of hearing aids and assistive listening devices.
Veterans may schedule an appointment directly with Audiology Service by calling 509-525-5200, ext. 26163.
Blind and low vision rehabilitation
Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke, injury-related vision loss
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our low vision outpatient clinic can assess your needs and provide a rehab plan tailored to your personal goals. Our team of specialists and social workers will work with you to find the right aids and services. Our clinic services include:
- Comprehensive eye exams
- Visual skills assessments
- Guidance on how to develop visual motor and perceptual skills
- Training to help you manage daily activities with your vision loss
For additional information, contact :
Kim Guirl, OT/L, CLVT, VIST Coordinator at 509-525-5200, ext. 26255
COVID-19 vaccines
Common conditions: coronavirus, COVID-19
Appointments
COVID-19 vaccinations are still available at your local VA. If you would like an updated vaccination or have questions, please contact your PACT team.
Main Phone
Main Phone
Days and hours for receiving vaccinations vary. Please call to schedule an appointment or ask for a vaccination during a regularly scheduled appointment.
- COVID-19 vaccines for eligible Veterans and staff
Caregiver support
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you're a caregiver for a Veteran, you can get support by contacting one of our caregiver support coordinators. If the Veteran you care for was injured post-9/11, you may be eligible for additional services, including a stipend to help with expenses, training and medical coverage if you aren't already covered. For all caregivers, we can:
- Help you get caregiver assistance available through VA
- Provide progressive needs planning to help you manage degenerative conditions
- Match you with services and benefits
- Connect you with local resources and programs
- Listen to you when you struggle
Homeless Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans who are homeless or at risk of becoming homeless due to financial hardship, unemployment, addiction, depression, or transition from jail. Contact one of our care coordinators to get help with:
- Immediate food and shelter needs, including both transitional and permanent housing
- Job training, life skills development, and education
- Justice system navigation and community reentry from jail
- Financial support to prevent homelessness
- Addiction and depression treatment
- Health and dental care
Intimate partner violence support
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
The Veteran population is at greater risk for experiencing and/or using violence in their intimate relationships than the civilian population. Contact us for help with:
- Emotional intimate partner violence (IPV), which commonly begins before other types of IPV
- Physical IPV
- Sexual IPV, whether by physical force or by trying to convince a partner
- Stalking, which includes continuous unwanted contact, following, talking, or sending things
- Threats of violence
For assistance or questions, contact Jonathan M. Wainwright VA and ask to speak with the intimate partner violence program coordinator.
LGBTQ+ Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We promote the health, welfare and dignity of lesbian, gay, bisexual and transgender (LGBTQ+) Veterans and their families. We focus on ensuring a safe, welcoming, and affirmative environment when providing you with sensitive and high-quality health care services like:
- Hormone therapy
- Substance use and alcohol treatment
- Testing and treatment for HIV and sexually transmitted infections (STI)
- Mental health care
- Psychosocial assessments for gender-confirming surgeries and hormone therapy
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors and personality disorders
- Aggressive or self-harming behaviors
Military sexual trauma care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We offer care for military sexual trauma (MST) in our mental (behavioral) health clinic. Military sexual trauma refers to sexual assault, sexual harassment or other threatening, offensive, or unwanted sexual advances, activities or remarks that you experienced in the military. Our goal is to help you improve your quality of life with strategies to manage emotions and memories related to your military sexual trauma. Our services include:
- Counseling
- Psychiatric care
- Walk-in care
To contact Jonathan M. Wainwright VA's MST coordinator, call
Minority Veteran care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you are a minority Veteran, we can help you get the services and benefits you need. Our Minority Veterans Program serves all Veterans who are Black American, Asian American, Hispanic American, and Native American (including American Indians, Alaska Natives, Native Hawaiians, and Pacific Island Americans). We work to:
- Help the medical center address minority Veterans' needs
- Meet minority Veterans' needs in the local community
- Identify barriers and create a more accessible environment for minority Veterans
- Inform minority Veterans of VA benefits, services, and programs
My HealtheVet coordinator
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
My HealtheVet coordinator
Service Hours
The service hours are the same as our facility hours.
My HealtheVet (and My VA Health for Jonathan M. Wainwright VA's Cerner health record) are a web-based tools you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My VA Health online system. You can also use My VA Health to refill your prescriptions, track appointments, and read informative health articles.
With My HealtheVet and My VA Health, you can:
- Ask questions and exchange secure online messages with your VA health care team
- Check your lab and test results
- Refill your prescriptions, track delivery, and view a list of your medications
- Keep track of your VA medical appointments and get email reminders
- View, download, or print a copy of your VA medical records
- Enter or update your personal information
If you need help using My VA Health, you can contact our coordinator, Ms. Pamela Castoldi, at
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident or sexual assault. It's normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Services for Veterans who are homeless
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Pain management
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Acute (short-term) or chronic (long-lasting) pain can make it hard to enjoy life, but effective pain management can help. Our experts work with you, your primary care physician, and other specialists to create a plan to help you manage your pain and improve your quality of life. Our services include:
- Chiropractic care to relieve pain without medication
- Prescribing and supervising your use of medications
- Teaching you skills that include meditation, mindfulness training, relaxation, yoga and tai chi to help you manage your pain
- Providing physical therapy, acupuncture, massage, biofeedback and other compatible therapies
Patient advocates
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our patient representatives work hard to make sure you receive the best possible care at our health care facilities. They can:
- Help you get answers or address concerns with your care team.
- Advocate for patient and family rights.
- Serve as advocates for minority Veterans, women Veterans and Veterans with disabilities.
- Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND).
Learn more and connect with one of Jonathan M. Wainwright VA's patient representatives
Pharmacy
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. 8:00 a.m. to 4:30 p.m.
- Tue. 9:00 a.m. to 4:30 p.m.
- Wed. 8:00 a.m. to 4:30 p.m.
- Thu. 8:00 a.m. to 4:30 p.m.
- Fri. 8:00 a.m. to 4:30 p.m.
- Sat. Closed
- Sun. Closed
Closed on all Federal holidays
Our pharmacy provides you and other Veterans with convenient and efficient service to make it easy to get your medications and medical supplies. You can:
- Pick up new prescriptions in person
- Refill prescriptions online, by phone or via mail
- Safely dispose of medicines
Podiatry
Common conditions: arthritis, bunions, diabetic foot care, foot deformities, skin conditions, nail conditions
Our podiatry specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our foot care specialists evaluate and treat a wide range of injuries, diseases and disorders that affect your feet and ankles—from ingrown toenails to inflammation to diabetic foot ulcers.
Psychiatry
If you’re struggling with a mental health problem—or just need to talk with someone—we can help. We offer treatment and support such as therapy, alternative treatments and medications when needed.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Good mental health is a vital part of your overall wellness. Our psychiatry teams offer consultation, evaluation, and treatment to help you with a range of mental and behavioral health problems, including:
- Depression (including sadness and grief), anxiety (including worry and nervousness), and personality disorders
- Addictive behaviors and substance abuse
- Post-traumatic stress disorder (PTSD) and combat-related stress disorder
- Emotional issues like anger management and relationship challenges, confused thinking, memory problems and invasive thoughts or ideas
- Aggressive or self-harming behaviors
Recreation and creative arts therapy
We offer a wide range of activities (arts and crafts, games, sports, exercise) that we can adapt to your needs.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our therapies promote your independence and enhance your health and well-being if you're a Veteran with an injury, chronic (long-lasting) illness, or disabling condition. After your primary health care provider gives you a referral, a recreation therapist will develop treatment goals for you.
Recreation and creative arts therapy provides services and activities that can include:
- Animal interaction
- Music, art and crafts
- Community outings
- Exercise, sports and games
- Gardening and leisure education
Rehabilitation and extended care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide long-term care to help you and your family when you're dealing with a disability, chronic (long-lasting) illness, terminal illness or serious health issues related to aging. Our long-term health care services include:
- Physical therapy
- Help with daily tasks like bathing, dressing, making meals and taking medicine
- Pain management and palliative care to relieve suffering and improve quality of life for people with serious illnesses
- Hospice care to provide comfort and compassionate care for people in the last phases of an incurable illness
- To learn more about the different types of extended care that VA provides, see our guide to long-term services and support.
Returning service member care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you readjust to civilian life if you're returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
- Polytrauma care (if you have multiple traumatic injuries)
- Counseling and rehabilitation
- Mental and behavioral health services
- Family benefits counseling and assistance
- Referral assistance
Sleep medicine
Common conditions: insomnia, narcolepsy, restless legs syndrome, sleep apnea, sleepwalking
The sleep medicine service diagnoses and treats your sleep problems, including trouble sleeping, breathing difficulties while sleeping, snoring, teeth grinding and jaw clenching.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
At various points in our lives, all of us suffer from a lack of sleep. But, if you are spending enough time in bed and still wake up tired or feel very sleepy during the day, you may have a sleep disorder. We can help. Our sleep specialists can:
- Diagnose and treat sleep apnea and other sleep disorders
- Monitor your blood oxygen levels and heart rate
- Study your brain waves during sleep
- Evaluate possible causes for your excessive sleepiness
- Conduct sleep tests performed at home or in the lab
- Work with your doctors if you need surgery or dental appliances to help you get a good night's sleep
Suicide prevention
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We work with behavioral health providers and community organizations to help you and your family during times of crisis. We offer:
- Suicide prevention care coordinators
- Suicide prevention case managers
- Gun safety locks
Toxic exposure screening
Common conditions: War-related exposure, open burn pit exposure, airborne hazards exposure, Gulf War-related exposure, Gulf War Illness, Agent Orange exposure, radiation exposure, Camp Lejeune contaminated water exposure
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
All Veterans enrolled in VA health care can receive a toxic exposure screening at an upcoming appointment or sooner by contacting a toxic exposure screening navigator. All enrolled Veterans should receive the screening at least once every five years.
Learn more about the PACT Act and toxic exposure screening here
Travel reimbursement
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Location
Bldg. 143, 1st floorMain Phone
Beneficiary Travel
Service Hours
The service hours are the same as our facility hours.
If you're traveling for VA-approved care, we can repay you for the cost of using regular transportation that includes cars, planes, trains, buses, taxis, rideshare, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation).
- Round-trip transportation services between your home and our hospital and clinics (beneficiary travel)
- Mileage reimbursement debit cards
For more information or if you have questions about eligibility for reimbursements, call 509-525-5200, ext. 26836.
Urology
Common conditions: prostate cancer, erectile dysfunction, urinary disorders
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We evaluate, diagnose and treat a wide range of urology diseases and conditions that include kidney stones, erectile dysfunction, urinary incontinence, prostate cancer and more. We provide you with medical care that affects:
- Kidneys
- Bladder
- Ureter and urethra
- Male reproductive organs
Veteran readiness and employment programs
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans with physical and mental health challenges find and keep jobs. We help you find jobs through our long-term partnerships with business, industry, and government agencies. We offer 3 services:
- Our transitional work program matches Veteran's skills with a specific job and provides supervision to help them gain work experience
- Our supported employment program provides long-term support for Veterans with serious mental illnesses or physical disabilities to help them compete for jobs in their communities
- Our vocational assistance program trains Veterans living at our residential facility to improve their job-search and career development skills
Whole health
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our whole health approach empowers and equips you to take charge of your health, well-being, and quality of life. Whole health goes beyond your illnesses, injuries, or disabilities, and focuses instead on your values, goals, and overall health. It includes self-care and complementary therapies along with conventional medical care. Our whole health program includes:
- Acupuncture to help you manage pain without drugs
- Meditation and mindfulness training
- Yoga, tai chi and qigong classes
- Massage and manual therapy
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women's health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery and breast illness. Our services for women Veterans include:
- Ultrasounds, mammograms, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care, and infertility evaluation
Learn more and connect with a women Veterans program manager
Wound care and ostomy
We provide thoughtful, compassionate diagnosis and treatment for Veterans with acute or chronic wounds or those who need ostomy care.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We provide thoughtful, compassionate diagnosis and treatment for Veterans with acute or chronic wounds or those who need ostomy care.