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Franklin Street VA Clinic

Our community resource and referral center provides mental health care and telehealth services for Veterans who are homeless or at risk of becoming homeless. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Franklin Street VA Clinic.

Location and contact information

Address

1500 Franklin Street Northeast, Community Resource & Referral Center (CRRC)
Washington, DC 20018-2000

Phone numbers

Main phone:
VA health connect:
Mental health care:

Clinical hours

  • Mon: 8:00 a.m. to 4:00 p.m.
  • Tue: 8:00 a.m. to 4:00 p.m.
  • Wed: 8:00 a.m. to 4:00 p.m.
  • Thu: 8:00 a.m. to 4:00 p.m.
  • Fri: 8:00 a.m. to 4:00 p.m.
  • Sat: Closed
  • Sun: Closed
Photo Community Resource and Referral Center building

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability:  Wheelchairs are available upon arrival for patients who need them to access the building.

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

Masks may be required for Veterans, staff, and visitors in certain high-risk areas. Please check facility signage upon arrival to see if you need a mask.

Masks must be worn if:

  • You have symptoms of a respiratory viral infection (for example, sore throat, runny nose, cough, or fever)
  • You’ve had close contact with someone with known COVID-19 for 10 days post exposure

Ask and we will mask - Veterans or caregivers may request that employees wear a mask while seeing them.

Other services at VA Washington DC health care

Health services offered here

Select a topic to learn more.

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

To speak with Mental Health Service, call 202-745-8000, ext. 52367, or ext. 58156. 

To reach the Veteran's Crisis Line, dial 988 and press 1 to speak with a trained professional. 

Learn more and connect with a care coordinator

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our pharmacy makes it easy to get medications and medical supplies. Here you can:

  • Pick up new prescriptions in person
  • Get prescriptions refilled by phone, mail or online
  • Safely dispose of medicines

In order to focus on providing care for Veterans with urgent needs or new prescriptions, the pharmacy does not refill prescriptions in person. For instructions on how to refill a prescription by phone, mail or online,  click here.

To speak to a pharmacy representative, call .

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Our Women Veteran's Program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health and work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

The Women’s Health Clinic is located on the first floor of the Washington DC VA Medical Center, in suite 1E-500. To contact the Women's Health Clinic, call .

Learn more and connect with a care coordinator

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