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Robert J. Dole VA Medical Center mailing address and phone directory, plus links to frequently used services.

Mailing Address

Robert J. Dole VA Medical Center
5500 E. Kellogg Drive
Wichita, Kansas 67218

Speak to the Director

If you would like to communicate with the Medical Center Director, please feel free to click on the link below. You'll need to download the PDF document, fill it out, then click the submit button to generate an e-mail.

INSTRUCTIONS:
  1. Click on the link below.
  2. Save this document to your computer.
  3. Once you've saved it to your computer, open the document
    from your computer.
  4. Fill out all the information you'd like to provide.
  5. Click the "Submit/Send" button at the bottom right - this will
    open your e-mail system used by your computer.
  6. When you click "send" from your e-mail, the document will
    be sent.

Phone Directory

Dole VA Main Phone Number

Press 1: Pharmacy
Press 2: Make, Change, or Cancel Appointments
Press 2: Contact your Primary Care Team
Press 3: Speak to a Triage Nurse
Press 6: Eligibility
Press 8: Billing
Press 0: Operator

Toll-free

888-878-6881, then press 0.

TeleType (TTY) services

Dial 711

A – F

Ambulatory Care, Medicine, and Surgery Services Unit (formerly Specialty Care)

Audiology

Direct Line:

Behavioral Health

Direct Line:

In case of emergencies, dial 911.
Veterans Crisis Line: Dial 988, then press 1.

Billing
then press 8.

Caregiver Support

Center for Development and Civic Engagement (formerly Volunteer Services)

Chaplaincy

Clinical Triage Contact Center (Open 24/7)

Decedent Affairs (also known as Survivors Assistance Memorial Support (SAMS))

Dodge City Community-Based Outpatient Clinic (CBOC)
Direct:      Alternate:

Domiciliary Substance Use Disorder (DOM-SUD) Treatment Program

Eligibility
then press 6.

Emergency Department
Call 911

Escort

Eye Clinic

Eyeglass Shop (for filling eyeglass prescriptions)

G – M

Hays Community-Based Outpatient Clinic (CBOC)
Direct:      Alternate:

Home-Based Primary Care

Homeless Veterans National Call Center
1-877-4AID VET )

Callers will be connected with a trained operator and linked to the nearest VA homeless program.

Hospital Palliative Care Unit (HPCU)

Hutchinson Community-Based Outpatient Clinic (CBOC)
Direct:      Alternate:

Intensive Care Unit (ICU)

Medical Foster Home

Military Sexual Trauma (MST)

Direct Line:

N – Z

Occupational Therapy (OT)

Parsons Community-Based Outpatient Clinic (CBOC)
Direct:      Alternate:

Pharmacy Prescription Refill Line
then press 1 for Pharmacy and follow the prompts.

Physical Therapy (PT)

Public Affairs Officer (PAO)

Release of Information (ROI)

(Veterans with last names starting with A-K):
(Veterans with last names starting with L-Z):

Salina Community-Based Outpatient Clinic (CBOC)
Direct:      Alternate:

Substance Abuse Residential Rehabilitation Treatment Program

Survivors Assistance Memorial Support (SAMS) (formerly Decedent Affairs)

Transitional Living Center (TLC)

Transportation

Travel Pay

Triage Nurse Line

VA Police
Non-Emergency:
Emergency:

Veterans Crisis Line
Dial 988, then press 1.

Veteran Experience Office

Patient help and resources

Need help? Contact a patient advocate

If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates.

Medical records office

Access your medical records online or request a copy of your records from our Release of Information office.

Billing and insurance

Pay your VA Wichita health care bill online, by phone, mail, or in person. You can also raise issues or address billing disputes.

Pharmacy

Find out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines.

Media and Press Inquiries

The Public Affairs Office can assist local media with queries, interview requests, and expert information about the Robert J. Dole VA Medical Center.

Phone: 316-685-2221, ext. 53220

After hours or on weekends, call the Main Line at 316-685-2221, press 0, then ask for the administrator on duty (AOD).