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Make an appointment

Find out how to make, cancel, or reschedule a primary care, mental health, or specialty care appointment at a VA Wichita health care facility.

Before you make an appointment

You can make an appointment with us if both of the below are true for you. 

  • You're enrolled in VA health care, and
  • You're registered as a patient at VA Wichita health care

If you're not yet enrolled in VA health care 
Apply for VA health care

If you're not registered at VA Wichita health care
Register for care here

Primary Care Clinic appointments

We offer primary care services at all 10 VA Wichita health care facilities. You can make a primary care appointment online or by phone.

Make an appointment online

Make an appointment by phone

Primary care call center

Toll free: 888-878-6881, select 2
Direct: 316-685-2221


Specialty Care Clinic appointments

The Dole VA Ambulatory Care Medicine and Surgery clinics (also known as the Specialty Care Clinics) strive to provide the best possible care to over 70,000 Veterans each year. With over 30 different specialties, we provide state of the art health care that Veterans choose and trust.

Appointments for Specialty Care Clinics are by referral only, so contact your Primary Care Provider if you feel you are in need of Specialty Care. 

For Specialty Care appointment information, please call ​.
Please arrive 30 minutes before your appointment and have a list or bottles of all your current medications and proper identification with you.

Typical clinic hours are Monday- Friday 8-4:30. Some clinics, such as our Pain Management clinic offer appointment times as early as 7:30 am.

 

Mental health care appointments

If you're struggling with stress, anxiety, depression, anger, or other issues, we can help. We offer mental health (also called behavioral health) counseling, psychiatric care, and treatment for problems with alcohol and other substances.

How do I talk to someone right now?

If you’re a Veteran in crisis or concerned about one, connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.

To connect with a Veterans Crisis Line responder anytime day or night:

You can also:

  • Call 911.
  • Go to the nearest emergency room.
  • Go directly to your nearest VA medical center. It doesn’t matter what your discharge status is or if you’re enrolled in VA health care.
    Find your nearest VA medical center

For Behavioral Health appointments

Behavioral Health

Direct Line:

In case of emergencies, dial 911.

Veterans Crisis Line: Dial 988, then press 1.

 

For walk-in mental health care

If you need help right away, or if you have a referral from another VA provider, one of our counselors will see you the same day. Same-day mental health and psychiatric help is available for both new and established patients.

Available at VA Wichita

Robert J. Dole VA Medical Center
Map of Wichita campus
Phone: 316-651-3621
Hours: Coming soon!

Preparing for your appointment

Please bring the following to your appointment:

  • Your Veteran Health ID Card (VHIC). If this is your first appointment, we can help you get your picture taken for your card.
  • Cards for any other types of health coverage you may have (like Medicare, Medicaid, TRICARE, or private insurance plan).
  • Your appointment confirmation letter.
  • List of your current medications including prescriptions, over-the-counter medicines, vitamins, and any herbal supplements.

Yes, we’ll send you a reminder by phone about your appointment date, time, and location. If you have more than one appointment on the same day, you'll get a phone call for each appointment.

If you want to get reminders by text message

You'll need to sign up to opt in to this service. Visit the patient registration office at our Wichita location. This service is free, but standard messaging rates from your mobile service provider may apply.

Once you sign up to receive text message reminders, you’ll no longer receive reminders by phone call.

If you have more than one appointment on the same day, you'll get one text reminder for all appointments. You can't cancel or reschedule appointments using our text message reminder service.

Please call the clinic where your appointment is scheduled, so we can give the appointment time to another Veteran.

  • For appointments at Wichita: 316-685-2221 or 888-878-6881, select 2
  • For mental health (behavioral health) appointments: 316-651-3621
  • For appointments at any of our outpatient clinics: Call the clinic where you scheduled the appointment. 

If you miss your appointment without letting the clinic know ahead of time, we'll consider you a "no show" and you'll need to reschedule your appointment.

You can also cancel some appointments online.

Please call us as soon as you can. If you arrive more than 20 minutes late without calling ahead of time, we may have to reschedule your appointment. 

  • For appointments at Wichita: 316-685-2221 or 888-878-6881, select 2
  • For mental health (behavioral health) appointments: 316-651-3621
  • For appointments at any of our outpatient clinic: Call the clinic where you scheduled the appointment. 

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