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Alternative Dispute Resolution (ADR)

 

ADR Training Calendar

FY 2021 Training 
Offered by the Office of Resolution Managment's Employee Development and Training Office

Basic Mediation Skills Training
This course provides participants with the basic knowledge and skills necessary to be neutral, third party mediators. The participants learn about mediation/co-mediation and its usefulness as a problem solving technique; they also are taught how to identify and practice the steps of the mediation process, draft a written settlement and understand mediator standards of conduct.
Conflict Management
This three day training course is designed to provide Department of Veterans Affairs (VA) senior executives, supervisors, union officials, and employees with greater ability to effectively and constructively manage conflict within the VA. The goal of the course is to manage conflict at the lowest level possible, and at the earliest opportunity to resolve workplace disputes and prevent administrative complaints using mediation. Course learning objectives are designed to equip participants with the knowledge and basic skills to:

• Analyze conflicts, disputes, and EEO complaints arising in the Federal workplace.
• Develop strategies for overcoming obstacles to effective conflict management, dispute, and complaint resolution.
• Practice a range of communication, negotiation, and problem-solving skills.
• Differentiate between integrative and distributive approaches to workplace conflict, disputes, and complaints.
• Experience the dynamics of Alternative Dispute Resolution (ADR) with emphasis on facilitative and evaluative mediation techniques.
• Recognize the importance of preparation in order to effectively use ADR processes such as mediation.

 MARCH 2021

ADR Awareness
Managers (VA 4562601)
Employees (VA 4562653)

Mar 10, 2021 

  • Training for Emps 11a – Noon
  • Training for Mgrs  1p – 2p

Mar 17, 2021

  • Training for Mgrs  11a – Noon
  • Training for Emps  1p – 2p

 APRIL 2021

Workplace Civility
TMS Supervisors/Managers (VA 4559059)
TMS Employee(VA 4504880)

Apr 14, 2021 –

  • Training  for Employees  11a - Noon
  • Training for Managers 1p – 2p

Apr 21, 2021

  • Training for managers 11a – Noon
  • Training for Employees 1p – 2p

 JUNE 2021

Conflict Management
TMS VA 4562696

Jun 16, 2021

  • Training  11a – Noon
  • Training 1p – 2p

Jun 23, 2021

  • Training  11a – Noon
  • Training  1p – 2p

 July 2021

ADR Awareness
TMS VA 4517625

Jul 14, 2021

  • Training  11a - Noon
  • Training  1p – 2p

Jul 21, 2021

  • Training  11a – Noon
  • Training 1p – 2p

August 2021

Workplace Civility
TMS Supervisors/Managers (VA 4559059)
TMS Employee (VA 4504880)

Aug 11, 2021

  • Training for Employees 11a – Noon
  • Training for Managers 1p – 2p

Aug 18, 2021

  • Training for Managers 11a – Noon
  • Training for Employees 1p – 2p

September 2021

Conflict Management
TMS VA 4562696

Sep 15, 2021

  • Training for Managers 11a – Noon
  • Training for Managers 1p – 2p

Sep 22, 2021

  • Training for Managers 11a – Noon
  • Training for Managers 1p – 2p
The location for the ALL of the trainings is
Templeton Building
140 Fountain Parkway
St. Petersburg, FL 33716

To register for any of these trainings please contact Lew Henson at Lewis.henson@va.gov.
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