Fitchburg VA Clinic
Our outpatient clinic offers primary care and specialty health services, including mental health care, laboratory services, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Fitchburg VA Clinic.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van Services for Veterans
Arrange a DAV van ride
If you’d like to schedule a DAV van ride, contact the hospital service coordinator who serves your county.
Edward P. Boland VA Medical Center
Leo Vance, Jr.
Liberty Building 1, Room 1079
Map of Edward P. Boland VA Medical Center campus
Phone: 413-582-3078
Please note that DAV vans can only provide rides to ambulatory passengers (passengers who are able to move around without the driver’s help). For information on accessible transportation options, review our other Veteran shuttle services.
Learn more about DAV and the other van services available in your county
Shuttle services (Mon - Fri)
VA Central Western Mass offers a shuttle service between Edward P. Boland Way in Leeds and the VA outpatient clinics in Springfield and Worcester. Shuttle services are provided on weekdays, by appointment only, excluding federal holidays. Seating is limited; Veterans must make a reservation by calling the Travel Department at
Shuttle Schedule
Please note that arrival times may vary dependent on traffic and/or weather.
Other Veteran shuttle services
Other Veteran-specific transportation services, including buses, shuttles, and wheelchair-accessible transport, are available to patients. Please contact these providers directly to schedule a ride.
Schedule a ride at www.vetride.va.gov/
Local transportation services
The Northampton VAMC is located on the Pioneer Valley Transit Authority (PVTA) bus Line. The Bus runs from 6:05 AM to 8:05 PM daily. For more information on the Bus schedule, you can visit their website.
Beneficiary Travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Find out if you qualify for beneficiary travel benefits
You can also contact your local Beneficiary Travel Department at 413-584-4040 x6827 for more information.
Not Eligible for Beneficiary Travel?
Are you not eligible for Beneficiary Travel, but need a ride to an appointment? We may be able to help using our local Van Service or shuttles. Please contact us at 413-584-4040 x6710 or x6711 for more information.
Contact:
Jonathan Penna
Email: Jonathan.Penna2@va.gov
Phone: 413-584-4040, ext. 2000
Guidelines for using DAV vans
DAV van passengers are expected to follow certain guidelines, established by the Department of Veterans Affairs and the DAV National Headquarters. These guidelines include the following:
- All riders must be ambulatory (able to board and exit the van without the driver’s help).
- The DAV van driver is only allowed to stop the van for rest stops, emergencies, and to pick up and drop off passengers. Passengers should not ask the driver to make side trips to take care of their personal business.
- Passengers are not permitted to smoke, chew tobacco, drink alcohol, use foul language, or bring weapons, drugs, or any illegal substance on the van. Van drivers are not required to provide transportation to any Veteran who is intoxicated, abusive, or who poses a threat to the driver or other passengers.
- Passengers should not do anything to distract the driver.
- Passengers should wear seatbelts at all times. Any passenger who refuses to wear a seatbelt will be denied transportation.
- If a Veteran needs another individual (for example, a caregiver) to ride in the van with them, they need to get authorization from their VA attending physician or VA-certified nurse practitioner.
- Veterans being discharged or granted passes can ride on a DAV van during the van's trip back to its home county only if space is available. The Veteran must be ready to leave when the van leaves the VA medical center.
- Veterans should be dressed and ready to leave for the hospital at the time specified. Drivers can’t wait for Veterans who aren’t ready to leave at the appointed time.
- Veterans can only bring with them items that they can hold on their lap or store under the seat.
- The DAV van is not an emergency vehicle. The driver may refuse to transport any Veteran who appears to be too ill to ride the van.
- Veterans who use the DAV Transportation Network will not be eligible to receive reimbursement for travel expenses.
(M-1, Part 1, Chapter 25, July 8, 1991)
Other services at VA Central Western Massachusetts health care
Health services offered here
Select a topic to learn more.
Laboratory and pathology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Primary care
Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:
- Labs and blood work
- Mental health care
- Women's health care
- Radiology
- Social services
- Telehealth