Springfield VA Clinic
Our outpatient clinic offers primary care and specialty health services, including mental health care, treatment for post-traumatic stress disorder (PTSD), dermatology, urology, women’s health, and more. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our Springfield VA Clinic.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 8:00 a.m. to 4:30 p.m.
- Tue: 8:00 a.m. to 4:30 p.m.
- Wed: 8:00 a.m. to 4:30 p.m.
- Thu: 8:00 a.m. to 4:30 p.m.
- Fri: 8:00 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
Cost: Free
Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.
Van Services for Veterans
DAV services
DAV van resources work with county Veterans Affairs directors to provide transportation for Veterans to and from Veteran health care facilities for scheduled medical appointments.
These vans transport Veterans throughout central and western Massachusetts. Each month, between 1,500 and 1,700 Veterans receive DAV transportation.
Arrange a DAV van ride
If you’d like to schedule a DAV van ride, contact the hospital service coordinator who serves your county.
Edward P. Boland VA Medical Center
Leo Vance, Jr.
Liberty Building 1, Room 1079
Map of Edward P. Boland VA Medical Center campus
Phone: 413-582-3078
Please note that DAV vans can only provide rides to ambulatory passengers (passengers who are able to move around without the driver’s help). For information on accessible transportation options, review our other Veteran shuttle services.
Other Veteran shuttle services
Other Veteran-specific transportation services, including buses, shuttles, and wheelchair-accessible transport, are available to patients. Please contact these providers directly to schedule a ride. Schedule a ride at www.vetride.va.gov/.
Shuttle services: To book your shuttle appointment, please call 413-584-4040 x6710 or x6711.
Leeds to West Haven: By appointment only. Please book seven to fourteen days in advance by calling 413-584-4040 x6710 or x6711.
Leeds to White River Junction: By appointment only. Please book seven to fourteen days in advance by calling 413-584-4040 x6710 or x6711.
Leeds to Worcester: By appointment only. Please book seven to fourteen days in advance by calling 413-584-4040 x6710 or x6711.
*Shuttles do not travel on federal holidays or weekends. Shuttle times are dependent on traffic, weather, and patient appointment times.
Beneficiary Travel
Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.
Find out if you qualify for beneficiary travel benefits
You can also contact your local Beneficiary Travel Department at 413-584-4040 x6827 for more information.
Not Eligible for Beneficiary Travel?
Are you not eligible for Beneficiary Travel, but need a ride to an appointment? We may be able to help using our local Van Service or shuttles. Please contact us at 413-584-4040 x6710 or x6711 for more information.
Contact:
Jonathan Penna
Email: Jonathan.Penna2@va.gov
Phone: 413-584-4040, ext. 2000
Local transportation options
Many medical centers and clinics are also served by other local transportation services. To find those, review the transportation services information for the facility you want to visit.
Guidelines for using DAV vans
DAV van passengers are expected to follow certain guidelines, established by the Department of Veterans Affairs and the DAV National Headquarters. These guidelines include the following:
- All riders must be ambulatory (able to board and exit the van without the driver’s help).
- The DAV van driver is only allowed to stop the van for rest stops, emergencies, and to pick up and drop off passengers. Passengers should not ask the driver to make side trips to take care of their personal business.
- Passengers are not permitted to smoke, chew tobacco, drink alcohol, use foul language, or bring weapons, drugs, or any illegal substance on the van. Van drivers are not required to provide transportation to any Veteran who is intoxicated, abusive, or who poses a threat to the driver or other passengers.
- Passengers should not do anything to distract the driver.
- Passengers should wear seatbelts at all times. Any passenger who refuses to wear a seatbelt will be denied transportation.
- If a Veteran needs another individual (for example, a caregiver) to ride in the van with them, they need to get authorization from their VA attending physician or VA-certified nurse practitioner.
- Veterans being discharged or granted passes can ride on a DAV van during the van's trip back to its home county only if space is available. The Veteran must be ready to leave when the van leaves the VA medical center.
- Veterans should be dressed and ready to leave for the hospital at the time specified. Drivers can’t wait for Veterans who aren’t ready to leave at the appointed time.
- Veterans can only bring with them items that they can hold on their lap or store under the seat.
- The DAV van is not an emergency vehicle. The driver may refuse to transport any Veteran who appears to be too ill to ride the van.
- Veterans who use the DAV Transportation Network will not be eligible to receive reimbursement for travel expenses.
(M-1, Part 1, Chapter 25, July 8, 1991)
Other services at VA Central Western Massachusetts health care
Health services offered here
Select a topic to learn more.
Addiction and substance use care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We help Veterans on their recovery journey through outpatient and inpatient services. Our residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs like:
- Rehabilitation
- Health maintenance
- Community support
Laboratory and pathology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. 7:30 a.m. to 2:45 p.m. Lab Hours Only
- Tue. 7:30 a.m. to 2:45 p.m. Lab Hours Only
- Wed. 7:30 a.m. to 2:45 p.m. Lab Hours Only
- Thu. 7:30 a.m. to 2:45 p.m. Lab Hours Only
- Fri. 7:30 a.m. to 2:45 p.m. Lab Hours Only
- Sat. Closed
- Sun. Closed
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
PTSD care
If you have symptoms of PTSD after a traumatic event, we can help. We offer assessment and treatment support such as private counseling, group therapy and medication. It’s never too late to get help.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Post-traumatic stress disorder (PTSD) is a mental health problem that some people develop after experiencing or witnessing a life-threatening event, like combat, a natural disaster, a car accident, or sexual assault. It’s normal to have upsetting memories, feel on edge, or have trouble sleeping after this type of event. If symptoms last more than a few months, it may be PTSD. We can help you with effective treatments and support services, like:
- Psychiatric and psychological counseling
- Services for Veterans who are homeless
- Treatment for addictive disorders
- Transition and care management for post-9/11 combat Veterans of Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
If you’re living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Aquatic therapy to manage chronic pain
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions