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Volunteer or donate

Whether a Veteran needs clothes, food, recreation or human connection, VA’s Center for Development & Civic Engagement (CDCE) serves as a vital resource and lifeline helping countless Veterans and their families. Formerly known as Voluntary Service and dating back to 1946, CDCE is the branch of VA that funnels donations directly into the hands of Veterans in need.

Center for Development and Civic Engagement (CDCE) works with the local community and donors from various organizations to provide more resources and funds to enhance the Veteran’s Experience. CDCE does what they can to find a way to say, “YES” to better serve those who have served.

CDCE coordinates volunteers and donations to run the food pantry, provide Veterans with transportation to their appointments, assists with Produce for a Purpose and more. All of this couldn’t be done without the volunteers who help run these programs. When you become a part of CDCE, you become a part of the impact, you become a part of the solution, and most importantly you become a part of the experience.

Become a volunteer

How to become a volunteer

Interested in volunteering? Determine what area you would like to get involved in and reach out to your local VA Center for Development of Civic Engagement (CDCE) Specialists at . They will help you find a volunteer role and begin the process for becoming a volunteer. This includes completing a volunteer packet, fingerprinting, TB testing, and taking specific classes for whichever area you would like volunteer with.

To become a volunteer, please fill out an application form and send it to VHAWLACDCEinfo@va.gov or mail to: 

Greater Los Angeles Healthcare System, Attention: Pamela Keith
VA Center for Development and Civic Engagement, Bldg. 258, Room 124
11301 Wilshire Blvd. 
Los Angeles, CA 90073-1003

Benefits of volunteering

In addition to supporting Veterans in your area, you'll enjoy the following benefits as a VA volunteer: 

  • Free meals during shifts of four or more hours
  • Free parking at your volunteer facility 
  • Educational opportunities
  • Free annual flu shots
  • Job skills development
  • Career exploration opportunities
  • Contribute to the Veteran community
  • Gain valuable experience in a health care setting
  • Meet interesting people
  • Earn community service hours towards school requirements
  • Make a difference by giving back to others
  • Service those who served – our Nation’s Veterans

Volunteer qualifications

All volunteers must: 

  • Be at least 15 years old
  • Commit to a minimum of 100 hours of service
  • Complete and submit the Volunteer Application and other associated forms
  • Complete a health screening and tuberculosis (blood) test
  • Complete fingerprinting and a special agency background check
  • Complete a 30-day probationary period

Volunteer opportunities

Patient care:

  • Ambassadors - Greet patients and visitors, and provide directions and assistance.
  • Book Cart - Deliver books and magazines to patient rooms and waiting areas.
  • Chaplain Service - Escort patients to and from religious services.
  • Coffee Program - Prepare and serve coffee and refreshments to inpatients and outpatients.
  • Drivers - Drive patients to and from their home to VA clinic appointments.
  • Escort Service - Escort patients to various clinics and appointments.
  • Nursing Units – Distribute water to inpatients and assist nursing staff as needed.
  • Recreation – Assist with arts and crafts projects, bedside games, field trips, and various activities.

Administrative support

  • Office Assistant - Type, file, answer phones, keep records, and do data entry.

Other Volunteer Assignments 

  • Safeway Home Drivers -  Volunteers that assist with providing safe transportation and ensure all Veterans patients  return safely inside their homes after an appointment or procedure from West LA VA Medical Center, Los Angeles Ambulatory Care Center, Sepulveda Ambulatory Care Center, and Sant Maria VA Clinic
  • Compassionate Contact Corp Program – Virtual Volunteer Assignment – Provide socially isolated Veterans with conversation and companionship in a compassionate, friendly, and non-judgmental manner.
  • Shadow - Observation Program -  Shadow program allow volunteers to shadow in an administrative capacity with a physician and/or department.
  • Student Summer Volunteer -  Youth volunteers that are between the ages of 15-18 years of age that perform a variety of task in the main hospital.
  • Red Coat Ambassador -  Volunteers that assist with a variety of task within the hospital. These duties include: 
    • Way Finding (patient escorts)
    • Greeters
    • Book Cart
    • Coffee/ Water cart
    • Information desk

Other assignments not listed here may also be available.  If you’re interested in volunteering, or if you have special skills to offer, please contact us so we can discuss how you can best help our Veterans.  

While some volunteer assignments must be performed at specific times, most are flexible and can fit your schedule. We also have special short-term projects. 

Make a Donation

Make a monetary donation by mail

Monetary donations are used to support a variety of patient activities and services throughout the VA Greater Los Angeles Healthcare System. All monetary donations are tax deductible and there are no administrative costs, so 100 percent of your donation will go directly to support the needs of Veteran patients. When making a monetary donation, please specify the donated fund account you would like to support.

To donate by mail:

Greater Los Angeles Healthcare System
VA Center for Development and Civic Engagement, Bldg. 258, Room 124
11301 Wilshire Blvd. 
Los Angeles, CA 90073-1003

The following are a few of the donated fund accounts that are always in need of support: 

  • General Purpose (GPF 1000)- – Used to support a variety of patient needs and activities throughout the VA Greater Los Angeles Healthcare System.
  • Recreation Therapy (GPF 2056) – Used to support veteran recreation therapy needs.
  • National Games Account (GPF 2071) – Used to pay for the transportation and lodging expenses for Veteran patients to attend the National VA Games such as the Winter Sports Clinic, Golden Age Games, Wheelchair Games, and Creative Arts Festival.
  • Homeless (GPF 2020) - Used to provide homeless and at-risk veterans with meals, clothing, transportation, comfort items, laundry supplies, education,  job assistance resources, and starter kits for new apartment .
  • Women Veterans (GPF 2064) – Used to support women veterans a variety of patient needs and activities.
  • Visual Impaired Veterans (GPF 1446) – Used to support visually impaired veterans needs and activities. 

For those who want to donate to CDCE, the office is open Monday through Friday, 7:00 a.m. to 3:30 p.m. at Building 258, Room 124 on the West LA VA campus.

Donations are accepted between 8:00 a.m. to 2:00 p.m. and can also be made online.

If you know of any outside organizations that would like to partner with CDCE or know of any volunteers who would like to donate their time, contact our team at .

Make a monetary donation online

Make a donation in person

For those who want to donate to CDCE, the office is open Monday through Friday, 7:00 a.m. to 3:30 p.m. at Building 258, Room 124 on the West LA VA campus.

Please contact your local CDCE office to schedule a time to drop off your donation. Donations are accepted between 8:00 a.m. to 2:00 p.m. 

Make an in-kind donation

We accept in-kind donations of specific items that are needed by our Veteran patients such as forever postage stamps, comfort items, craft kits, and puzzle books. These in-kind donations are used for the comfort and enjoyment of our Veteran patients while they are receiving care at any one of our facilities. In-kind donations should be new, clean and in good condition. The need for in-kind donations varies at each facility, so please contact your local Voluntary Service office to get a listing of our current needs before dropping of your donation.

Please contact your local CDCE office to schedule a time to drop off your donation.

If you have questions about in-kind donations or you would like to schedule a time to drop of your donation, please call .

To make a memorial donation

Memorial donations are a great way to pay tribute to Veterans and to honor their service in the armed forces. In lieu of flowers, many families request donations be made to the VA Greater Los Angeles Healthcare system after a Veterans death to support the needs of various patient activities and programs at one or all of our facilities. This can be done by informing friends, family members and the funeral home about making a memorial donation to the VA Greater Los Angeles Healthcare System in lieu of sending flowers, and by including information about the memorial donation in the Veteran’s obituary.

To make a memorial donation, checks should be made payable to the VA Greater Los Angeles Healthcare System. In the “Memo” section of the check, it should be noted “In memory of (the Veteran’s name).” Checks should be made to:

VA Greater Los Angeles Healthcare System
VA Center for Development and Civic Engagement, Bldg. 258, Room 124
11301 Wilshire Blvd. 
Los Angeles, CA 90073-1003

An acknowledgement letter will be sent to the donor and, if requested, a list of contributors will be mailed to a designated family member of the deceased Veteran. You may also designate how the memorial donations are to be utilized to benefit patient care throughout the VA Greater Los Angeles Healthcare System.

Call our CDCE office at for more information about memorial donations.

Benefits of making a donation

In addition to supporting the needs of Veteran patients, you'll enjoy the following benefits by making a donation to the VA Greater Los Angeles Healthcare System: 

  • Support those who served
  • All donations are tax deductible
  • There are no administrative costs
  • 100 percent of your donation will go to support the needs of Veterans patients
  • Make a difference by giving back to others
  • Your donation will pay for patient expenses outside the scope of the VA budget

Contact Us

If you have questions about volunteering or making a donation to the VA Greater Los Angeles Healthcare System or you would like to schedule a time to drop off your donation, please call .

Pamela Keith

Pamela Keith

Chief of Center for Development & Civic Engagement

VA Greater Los Angeles health care

Phone:

Email: pamela.keith4@va.gov