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Pensacola VA Clinic

Location and contact information

Address

790 Veterans Way
Pensacola, FL 32507-1000

Phone numbers

Main phone:
VA health connect:
Mental health care:

Facility hours

Hours may vary for different services. Select a service on this page to check the hours.

  • Mon: 8:00 a.m. to 4:30 p.m.
  • Tue: 8:00 a.m. to 4:30 p.m.
  • Wed: 8:00 a.m. to 4:30 p.m.
  • Thu: 8:00 a.m. to 4:30 p.m.
  • Fri: 8:00 a.m. to 4:30 p.m.
  • Sat: Closed
  • Sun: Closed
Pensacola VA Clinic
Static map

Prepare for your visit

Select a topic to learn more.

Cost: Free

Wheelchair availability: Pensacola VA Clinic campus has wheelchairs upon arrival for patients who need them to access the building. 

Van services for Veterans

DAV vans

Hours: Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in your county

Local transit services

Coast Transit Authority

Local Transit

Other services

Paratransit service (p.r.n. Health Service): 866-206-8843

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport. 

Find out if you qualify for beneficiary travel benefits

In 1946, Veterans Canteen Service (VCS) was established by law to provide comfort and well-being to America’s Veterans. With our many retail stores, cafés and coffee shops across the country, we serve those who have served our country. Our Canteens are whole health spaces for Veterans to connect, relax, share and care for themselves in an environment that is their benefit. We are proud to Serve America’s Veterans and those who provide for their care.

VCS is proud to be a part of the Department of Veterans Affairs. As a self-sustaining entity, VCS provides merchandise and services to Veterans enrolled in VA's Health Care System, their families, caregivers, VA employees, volunteers, and visitors. We are honored to "give back" to the VA through many programs established for the health and well-being of our nation's heroes. Revenues generated from VCS are used to support a variety of Veteran programs.

Visit Veterans Canteen Service (VCS) Home (va.gov) to learn more about VCS services and to shop online.

 

VCS services offered at Pensacola VA

 

PatriotStore

VCS operates more than 200 PatriotStores in VA Medical Centers nationwide. Many of our stores have been recently updated and expanded to provide our customers with a modern, clean and comfortable shopping experience. 

Hours of operation: Mon. - Fri., 7:00 am - 3 pm.

 

PatrioitCafé:

The PatriotCafé is the best place in the VA Medical Center to enjoy delicious, freshly prepared breakfast or lunch served hot or cold each weekday. Providing Veterans, their families, VA employees, volunteers and visitors a place to relax and enjoy a meal or take-out for their convenience. With a wide variety of food from traditional comfort food, specialized menu selections and a large assortment of healthy choices; there is something for everyone's taste buds. All selections vary by location and while supplies last. 

Hours of operation: Mon. - Fri., 7 am - 2 pm.

 

PatriotOptical 

In addition to Veterans enrolled in VA healthcare, families, caregivers, VA staff and volunteers can take advantage of VA optical services. Bring your optical prescription into participating VA optical shops to be filled. VA optical shops offer a current selection of frames and endless options are available. 

Hours of operation: Mon. - Fri., 8 am - 4 pm.

 

Other services at VA Gulf Coast health care

Health services offered here

Select a topic to learn more.

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems and make informed treatment decisions.

Visit our office, with or without an appointment

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

  • Mon. 7:00 a.m. to 3:45 p.m.
  • Tue. 7:00 a.m. to 3:45 p.m.
  • Wed. 7:00 a.m. to 3:45 p.m.
  • Thu. 7:00 a.m. to 3:45 p.m.
  • Fri. 7:00 a.m. to 3:45 p.m.
  • Sat. Closed
  • Sun. Closed

Walk-ins are accepted from 12:00 pm - 3:45 pm, Monday - Friday.

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Visit our office, with or without an appointment

Virtual visits may be available

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Mental health clinic

Location

Kilo clinic

Mental health clinic

Service Hours

The service hours are the same as our facility hours.

Average number of days to get an appointment

We’ll work with you to schedule an appointment with the shortest wait time. In some cases, we may schedule your appointment at another VA medical center or clinic, or refer you to a non-VA medical provider in your community. For urgent health issues, we offer same-day appointments, telehealth visits, or walk-in express care. Check with your local VA medical center to confirm availability of these services.

New patient

54 days

Existing patient

10 days

Current as of April 8, 2025

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

My HealtheVet coordinator

Your My HealtheVet coordinator can help you start using the VA online portal to manage your appointments and records, refill prescriptions, view your lab and test results and communicate with your health care team.

Visit our office, by appointment only

Virtual visits may be available

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

My HealtheVet is a web-based tool you can use to manage your care and improve your health from your computer or mobile device. You can access your personal health records and use tools to manage your care through our My HealtheVet online system. You can also use My HealtheVet to refill your prescriptions, track appointments, and read informative health articles. If you need help using My HealtheVet, you can contact our coordinator by phone or in person. With My HealtheVet, you can:

  • Ask questions and exchange secure online messages with your VA health care team
  • Check your lab and test results
  • Refill your prescriptions, track delivery, and view a list of your medications
  • Keep track of your VA medical appointments and get email reminders
  • View, download, or print a copy of your VA medical records
  • Enter or update your personal information

Learn more and register for My HealtheVet

Patient advocates

VA wants to make sure that you get the best possible care. If you need help finding care or getting problems resolved, please contact a patient advocate.

Visit our office, with or without an appointment

Virtual visits may be available

A referral is not required

Appointments

Contact us to schedule an appointment or your can call or email a Patient Advocate directly.

Zoraida Butcher, Patient Advocate, Pensacola

Kenneth Lee, Patient Advocate, Pensacola

Location

Alpha clinic

Zoraida Butcher, Patient Advocate, Pensacola

Kenneth Lee, Patient Advocate, Pensacola

Zoraida Butcher, Patient Advocate, Pensacola

Kenneth Lee, Patient Advocate, Pensacola

Service Hours

The service hours are the same as our facility hours.

Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:

  • Help you get answers or address concerns with your care team
  • Advocate for patient and family rights
  • Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
  • Offer specialized help to former prisoners of war and Veterans transitioning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND)

Learn more and connect with a patient advocate

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work with family members or caregivers who support you.

Visit our office, by appointment only

Virtual visits may be available

A referral is required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Location

Bravo and Charlie clinics

Main Phone

Service Hours

The service hours are the same as our facility hours.

Average number of days to get an appointment

We’ll work with you to schedule an appointment with the shortest wait time. In some cases, we may schedule your appointment at another VA medical center or clinic, or refer you to a non-VA medical provider in your community. For urgent health issues, we offer same-day appointments, telehealth visits, or walk-in express care. Check with your local VA medical center to confirm availability of these services.

New patient

77 days

Existing patient

5 days

Current as of April 8, 2025

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • Women's health care
  • Radiology
  • Social services
  • Telehealth

Women Veteran care

Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram

We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.

Visit our office, with or without an appointment

Virtual visits may be available

A referral is not required

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Main Phone

Main Phone

Service Hours

The service hours are the same as our facility hours.

Average number of days to get an appointment

We’ll work with you to schedule an appointment with the shortest wait time. In some cases, we may schedule your appointment at another VA medical center or clinic, or refer you to a non-VA medical provider in your community. For urgent health issues, we offer same-day appointments, telehealth visits, or walk-in express care. Check with your local VA medical center to confirm availability of these services.

New patient

36 days

Existing patient

8 days

Current as of April 8, 2025

Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women’s health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:

  • Ultrasounds, mammograms, Pap and HPV tests
  • Mental health care and counseling
  • Lifestyle wellness services
  • Menopause treatment, including hormonal therapy
  • Family planning, contraceptive care, and infertility evaluation

Learn more and connect with a care coordinator

Veteran satisfaction with appointment wait times at this location

VA measures Veteran satisfaction with getting timely appointments at each of our health facilities. We use a health care industry standard, the Consumer Assessment of Health and Systems survey, to collect feedback from 150,000 Veterans across the United States every 6 months.

Appointments for urgent needs

Percentage of Veterans who say they usually or always get an appointment when they need it.

Primary care

58%

Appointments for routine care

Percentage of Veterans who say they usually or always get an appointment when they need it.

Primary care

77%

Current as of February 4, 2025

Get updates from VA Gulf Coast health care