Robert D. Maxwell Department of Veterans Affairs Clinic
Our Robert D. Maxwell VA Clinic in Bend offers primary care, mental health and specialty health services such as audiology, physical therapy, sleep studies and more. Please note: NO EMERGENCY SERVICES are available at this location. Below, you’ll find our address, hours of operation, transportation information and other health services we offer at this location.
Location and contact information
Address
Phone numbers
Clinical hours
- Mon: 7:30 a.m. to 4:30 p.m.
- Tue: 7:30 a.m. to 4:30 p.m.
- Wed: 7:30 a.m. to 4:30 p.m.
- Thu: 7:30 a.m. to 4:30 p.m.
- Fri: 7:30 a.m. to 4:30 p.m.
- Sat: Closed
- Sun: Closed
Prepare for your visit
Select a topic to learn more.
COVID-19 vaccination and COVID testing information
COVID-19 vaccines remain the best measure to protect people from COVID-19, slow transmission, and reduce the likelihood of new variants emerging. Get yours scheduled today.
Get the latest information on how to get your COVID-19 vaccination or a COVID test.
Beneficiary Travel Program
The Beneficiary Travel program provides eligible Veterans and other beneficiaries mileage reimbursement, common carrier (plane, train, bus, taxi, light rail, etc.) or when medically indicated, "special mode" (ambulance, wheelchair van) transport for travel to and from VA health care, or VA authorized non-VA health care for which the Veteran is eligible.
Learn more about how you can help VA Portland Veterans.
Portland: 503-273-5042
Vancouver: 360-690-1842
Other services at VA Portland health care
Health services offered here
Select a topic to learn more.
Audiology and speech
Common conditions: tinnitus, vertigo, hearing loss, vestibular conditions, swallowing conditions
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Care we provide at VA Portland Health Care System
The VA Portland Audiology and Speech and Language Pathology Service is charged with assisting Veterans who are having difficulty hearing and communicating. Through a wide variety of services, assistive devices, and therapeutic offerings, this department works to ensure their patient’s can live more satisfying lives. We offer a full range of audiology and speech pathology services like:
- Hearing and balance evaluations
- Selection, management, and repair of hearing aids and assistive listening device assessments
- Evaluation, programming, and management of cochlear implants and bone-anchored implants
- Evaluation and treatment for auditory processing disorder
- Services that help with speech, language, fluency, voice, cognitive communication, swallowing, stuttering, and laryngectomy (surgical removal of the larynx, which contains your vocal cords)
- Appointments are required for all visits; schedule an appointment for any Audiology location by calling our central scheduling line 503-721-1434, or 1-800-949-1004 ext. 55712, Mon- Fri, 8:00 a.m. to 4:00 p.m.
Learn more about VA hearing aids
Learn about Audiology and Speech-Language Pathology Training Programs
Blind and low vision rehabilitation
Common conditions: macular degeneration, diabetic eye disease, glaucoma, corneal diseases, retinitis pigmentosa, uveitis, stroke, injury-related vision loss
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Low Vision Clinic Visual Impairment Services Team (VIST) Coordinator
Low Vision Clinic Program Support Assistant
Main Phone
Service Hours
The service hours are the same as our facility hours.
Care we provide at VA Portland Health Care System
Our low vision outpatient clinic can assess your needs and provide a rehab plan tailored to your personal goals. Our team of specialists and social workers will work with you to find the right aids and services. Our clinic services include:
- Comprehensive eye exams
- Visual skills assessments
- Guidance on how to develop visual motor and perceptual skills
- Training to help you manage daily activities with your vision loss
Laboratory and pathology
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. 8:00 a.m. to 3:30 p.m.
- Tue. 8:00 a.m. to 3:30 p.m.
- Wed. 8:00 a.m. to 3:30 p.m.
- Thu. 8:00 a.m. to 3:30 p.m.
- Fri. 8:00 a.m. to 3:30 p.m.
- Sat. Closed
- Sun. Closed
Care we provide at VA Portland Health Care System
Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:
- Study of blood, urine, and other bodily fluids for illness management
- Testing for infectious diseases
- Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
- Autopsy services
Mental health care
Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Care we provide at VA Portland Health Care System
Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:
- Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
- Marriage and relationship problems
- Post-traumatic stress disorder (PTSD)
- Anxiety, addictive behaviors, and personality disorders
- Aggressive or self-harming behaviors
Nutrition, food, and dietary care
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Nutrition and Food Services
Main Phone
Service Hours
The service hours are the same as our facility hours.
Care we provide at VA Portland Health Care System
Our registered dietitians can help you maintain or improve your health with good nutrition tailored to your needs. Through group, individual, and telehealth sessions, we provide nutrition education and counseling in areas such as:
- Cardiovascular and heart health
- Chronic kidney disease, diabetes (including gestational diabetes)
- Eating disorders and digestive health
- Pregnancy and postpartum nutrition
- Weight management
Learn more about VA Portland's Nutrition and Food Service.
Learn about VA Portland's many available Nutrition Classes.
Learn more about the weight management options through VA Portland.
Optometry
Common conditions: vision exams, prescription eyeglasses, contact lenses
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Eye Services
Eye Services / optical Shop
2nd FloorMain Phone
Service Hours
The service hours are the same as our facility hours.
Our optometrists provide many eye-related services and treatments like:
- Vision services and eye exams
- Treatment for diseases and injuries of the retina, cornea, and other parts of your eye
- Low-vision services for conditions like macular degeneration that can't be corrected by glasses, surgery, or medication
- Special eye exams for diabetic patients
Learn more about VA Portland's Eye Services and Optical Shops
Patient advocates
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
- Mon. 7:30 a.m. to 4:00 p.m.
- Tue. 7:30 a.m. to 4:00 p.m.
- Wed. 7:30 a.m. to 4:00 p.m.
- Thu. 7:30 a.m. to 4:00 p.m.
- Fri. 7:30 a.m. to 4:00 p.m.
- Sat. Closed
- Sun. Closed
Our patient advocates work hard to make sure you receive the best possible care at our health care facilities. They can:
- Help you get answers or address concerns with your care team
- Advocate for patient and family rights
- Serve as advocates for minority Veterans, women Veterans, and Veterans with disabilities
- Walk-in support
Portland VA Medical Center only, Bldg 101, Rm. 120
Hours: Monday 10:00 a.m - 3:00 p.m. and Tuesday - Friday 9:00 a.m. - 3:00 p.m.
- Call-in support; leave a message 24/7 and expect call back within 3 business days.
All locations, 503-220-8262, ext. 58549
Bend only, 541-550-5471
Physical therapy, occupational therapy and kinesiotherapy
Physical therapy, occupational therapy and kinesiotherapy can help restore movement and function if you have been disabled by injury or disease.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Physical Therapy Team
Main Phone
Service Hours
The service hours are the same as our facility hours.
Care we provide at VA Portland Health Care System
If you're living with or recovering from an injury, illness, or chronic condition that limits your mobility and independence, we can help. Our physical, occupational, and movement therapists combine therapeutic exercise, counseling, education, and training to help you improve your health and quality of life. Our services include:
- Pain relief and joint mobilization
- Movement and exercise therapies to improve your strength, endurance, balance, and coordination
- Mobility assessment and training with wheelchairs, scooters, and walking devices
- Life skills training and activities to help you maintain the highest level of independence and functionality
- Aquatic therapy to manage chronic pain
- Evaluation and treatment for a wide range of medical, orthopedic, psychosocial, and neurological conditions
Reach VA Portland's Physical/Occupational Therapy team at 503-220-8262, ext. 31826.
Learn about Physical Therapy Orthopedic Residency opportunities.
Returning service member care
If you’re returning from military service, we can help you readjust to civilian life and get started with VA health care. We can also help connect you with programs like mental health services and education and career counseling.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
We can help you readjust to civilian life if you're returning from military service, on active duty, or an activated National Guard or Reserve member. Talk to one of our care coordinators about how to best use your health care benefits.
- Polytrauma care (if you have multiple traumatic injuries)
- Counseling and rehabilitation
- Mental and behavioral health services
- Family benefits counseling and assistance
- Referral assistance
Telehealth
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Care we provide at VA Portland health care
We use the latest in secure digital technology to set up remote visits with our health care providers. We offer video conferencing, home telehealth services, and store-and-forward telehealth that lets you securely send your health information to experts at VA facilities. We offer telehealth visits with providers in:
- Mental health
- Retinal care (eye)
- Bariatric surgery (visit remotely with your weight-loss surgery team before and after your operation)
- Dermatology
- Rehabilitation
- Primary care
Women Veteran care
Common conditions: women's primary care, mental health, obstetrics, gynecology, pap smear, mammogram
We offer women’s health services to meet your specific needs such as disease screenings, mental health treatment, recovery from military sexual trauma, maternity care and female-specific medical equipment.
Appointments
Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.
Main Phone
Main Phone
Service Hours
The service hours are the same as our facility hours.
Our women's health program offers complete health care for women Veterans of all ages. Our primary care providers specialize in women's health. They work closely with specialists in gynecology, obstetrics, female urology, oncology, medicine, radiology, surgery, and breast illness. Our services for women Veterans include:
- Ultrasounds, mammograms, Pap and HPV tests
- Mental health care and counseling
- Lifestyle wellness services
- Menopause treatment, including hormonal therapy
- Family planning, contraceptive care, and infertility evaluation
Lean more and connect with a Women Veteran Program Manager
Learn about VA Portland's Intimate Partner Violence Assistance Program (IPVAP).