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Health Connect Clinical Contact Center

VA Health Connect Clinical Contact Center gives Veterans and their caregivers immediate, 24/7, on-demand access to clinical and administrative services that address health care needs over the phone, video and, in the future, even via email or chat.

VA Health Connect Clinical Contact Center gives Veterans and their caregivers immediate, 24/7, on-demand access
to clinical and administrative services that address health care needs over the phone, video
and, in the future, even via email or chat.

Core services
Clinical Contact Centers connect Veterans to dedicated clinical and administrative contact center professionals who deliver the following four core services: Scheduling & Administration, Clinical Triage, Virtual Clinic Visits and Pharmacy Services.

Technology
VA Health Connect harnesses state-of-the-art technology and software to improve Veteran access to care.

Key benefits:

  • A simpler way for Veterans, families and caregivers to connect with medical providers
  • Improved resource utilization for Emergency Department, Urgent Care and Primary Care walk-in clinic visits
  • Coordinated care using state-of-the-art technologies to improve Veterans’ satisfaction and health outcomes
  • Reduced potential Veteran and staff exposure to COVID-19, influenza (flu) and other communicable diseases


To reach the VA Health Connect Clinical Contact Center, dial this number:

VA Southern Nevada health care 

Call

Main Office: 702-791-9000

Next-
• To speak with a pharmacy staff member, choose Option 1, then Option 2.
• To speak with a primary care scheduler, choose Option 2, then Option 2.
• To speak with a nurse, choose Option 3.

Send a Secure Message

Additional methods may include My HealtheVet Secure Messaging


Nurse Triage:

  • Assess medical symptoms and concerns
  • Help deciding when and where to get care

Main Office: 702-791-9000

Pharmacy:

  • Medication questions
  • Refill and renewal requests
  • Prescription status and tracking info

Quality care at your fingertips.

Consult with VA pharmacy staff.

Main Office: 702-791-9000

follow the prompts to be connected with a pharmacy team member. You can also message us using MyHealtheVet.

Urgent/Emergency Care:

  • Illness or injury requiring urgent attention but is not life-threatening

Main Office: 702-791-9000

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