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Multiple Sclerosis Centers of Excellence

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Remote Consults for VA Providers of Veterans with Multiple Sclerosis

VA health care providers of Veterans with MS, who have clinical questions for an MS expert, may request a remote consult from the Multiple Sclerosis Centers of Excellence (MSCoE). When appropriate, requesting VA providers will be connected to their nearest MS Regional Program to facilitate communication. 

  1. Use an MS interfacility consult system if already available at your VA facility.
  2. If not, send an encrypted Outlook email to lani.pitofsky@va.gov with the consult question and minimum identifiers necessary to identify the Veteran.
  3. Your request will be sent to the appropriate MSCoE clinical staff.
  4. As possible, the MSCoE clinical staff will review the medical chart remotely. MSCoE staff will arrange a telephone call with the requesting VA health care provider as necessary.
  5. The consult response will be sent via encrypted Outlook email to the requesting VA health care provider.
  6. The requesting VA health care provider must copy and paste the email consult response into a telephone encounter in the Veteran’s electronic medical record. This is necessary to ensure proper documentation and communication with the other providers for the Veteran.

Please call Lani Pitofsky (206-277-6079) for help with any of this process.

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