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Multiple Sclerosis Centers of Excellence

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Navigating the VA: A Disabled Female Veteran’s Journey

April Strickland -- Albany County, NY

As a disabled female Veteran, my journey through the VA system has been a long one. It took me years to receive my benefits. My personal journey with VA is hopefully informative and inspiring to other Veterans with MS.April Strickland

The VA and Your MS

The VA can be a labyrinth of paperwork. Understanding VA is the first step towards successfully navigating it. Knowing MS and how it affects you along with getting to know all your VA doctors well opens the door for a great relationship between you and your VA medical team. You will understand yourself and your own needs better which will help you better communicate with your providers.

Self-Advocacy

Navigating the VA taught me the importance of self-advocacy and persistence. I learned to speak up, actively participate in my healthcare plan, and seek help when needed. I kept track of my appointments, followed-up on claims, and stayed informed about changes in VA policies and procedures. I learned that I need to take steps to help myself.

My VA Health Care

My 20-year journey with MS is a testament to the efforts of the VA medical teams who provide my care. I commend the significant improvements in care since my first interaction with the VA MS center in September 2005. I attribute my continued mobility to my determination and my medical team’s unwavering support. I appreciate my doctors’ increased attunement to me and their improved communication with other members of my medical team. I particularly commend my neurology clinic for its thoroughness in conducting all necessary tests to ensure my health is the best it can be.

The Albany Stratton VA is investing more resources to MS, wanting to make a MS wing here. Veterans with MS will not have to go to various places for their care. They can simply go to one wing where they will have their neurologist, PT, OT, blood work, MRI, etc. I believe this will improve communication and allow providers to get to know their patient even better. 

It serves as a testament to the VA’s dedication to improving the lives of those living with chronic conditions like MS.

Navigating the VA as a disabled female Veteran has been a journey of growth and empowerment. I’ve learned the power of self-advocacy and the importance of persistence. Remember, you are not alone and your service to your country entitles you to the support and benefits you deserve. Stay strong, stay informed, and most importantly, stay persistent.