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Community Care

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Facility Contact Numbers for Care Coordination

The purpose of this page is to provide various points of contact that you can reach to coordinate your care. The tables below provide points of contact for care coordination at each Veterans Administration Medical Center (VAMC) or Health Care System (HCS). Please reach out to the point of contact for each VAMC you partner with to coordinate your care.

To request updates to the listings below, email the VHA IVC Field Support Team.

AL, AK, AZ, AR

Alabama

Contact List for Alabama
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Birmingham/
Birmingham VAMC
205-933-8101
ext. 335848
205-933-8101
ext. 334462
205-933-3796 N/A
Dental:
205-939-2199
Montgomery/
Central Alabama Veterans HCS
334-273-6215 334-273-6215 Medical Records: 334-395-4077 N/A
RFS: 334-395-2308
Tuscaloosa/
Tuscaloosa VAMC
205-554-2000
ext. 4614
205-554-2000 205-507-5247 Robin Rath

Alaska

Contact List for Alaska
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Anchorage/
Alaska VAHCS
Call Center:
907-257-6904
907-580-6420 907-257-7443 Dustin Davis
Appt Line:
907-257-3720
Lisa Smith
TVC: 907-257-6916 Carmencita Canlas
Samantha Gentry

Arizona

Contact List for Arizona
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Phoenix/
Phoenix VAHCS
Briana Averill:
602-277-5551
ext. 2186
Main: 602-277-5551 602-200-2375 Briana Averill
Francisco Martinez:
602-277-5551
ext. 1058
AOD: 602-277-5551
ext. 2621
Francisco Martinez
Jennifer Lachtara,
RNM:

602-277-5551
ext. 5782
Jennifer Lachtara
Rhonda Bentley:
602-795-4511
Rhonda Bentley
Prescott/
Northern Arizona VAHCS
Paul Collier:
928-776-5333

MOD:
928-445-4860
AOD answers after hours with MOD.

Med Records:
928-776-6077
Paul Collier
RFS: 928-776-6077
Tucson/
Southern Arizona VAHCS
Main Hospital:
520-792-1450
877-881-7618 520-838-3672 N/A
Dr. Valerius:
ext. 1-2528
Arnold Valerius

Arkansas

Contact List for Arkansas
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Fayetteville/
Veterans HCS
of the Ozarks
479-443-4301
ext. 60200
479-443-4301
ext. 65014
479-587-6131 FAV Medical Community Care
Little Rock/
Central Arkansas Veterans HCS
501-257-2577 501-257-1000 ext. 0
OR 501-257-2577
501-257-2543
OR 501-244-1326
N/A

CA, CO, CT, DE

California

Medical Records:
415-750-6691
Contact List for California
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Fresno/
VA Central California HCS
559-225-6100
ext. 4899
559-225-6100
ext. 4899
559-248-5205 N/A
Loma Linda/
VA Loma Linda HCS
909-825-7084
ext. 5248
909-825-7084
ext. 2348
Med Records:
909-894-7906
VHA LOM COS VACC Team Scanners
RFS: 909-894-7906
Long Beach/
VA Long Beach HCS
562-826-5695 562-826-8000
ext. 13900
Med Records:
562-346-3539
VHA LON CCS Action Items
RFS: 562-346-3539
Los Angeles/
Greater Los Angeles HCS
CITC Call Center:
818-891-7711
ext. 35855
OTS:
310-268-3568
Med Records:
818-895-5884
N/A
Critical Findings:
818-433-5713
RFS: 909-894-7906
Mather/
Northern California HCS
707-562-8430 916-366-5490 707-562-8411 N/A
Palo Alto/
VA Palo Alto HCS
650-617-2732 650-493-5000
ext. 60462
650-614-8473 V21 PAL Community Care
San Diego/
VA San Diego HCS
858-623-1879
opt. 2 for community providers
opt. 3 for patients
858-552-4344 858-646-8115 N/A
San Francisco/
San Francisco VAMC
415-750-2019 415-750-2019 Medical Records:
415-750-6691
VHA SFC OCC Customer Service
RFS: 415-750-6690

Colorado

Contact List for Colorado
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Aurora & Denver/
VA Eastern Colorado HCS
720-857-5988 720-723-4703 720-723-6016 VHA ECH OCC Concerns
Grand Junction/
Grand Junction VAMC
970-242-0731
ext. 1106
970-263-2800 970-985-7890 Catherine Teramino
ER Notification:
844-724-7842

Connecticut

Contact List for Connecticut
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
West Haven/
VA Connecticut HCS
860-666-6951
ext. 18260
203-932-5711
ext. 13131
860-667-6854 CON CITC Leadership

Delaware

Contact List for Delaware
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Wilmington/
Wilmington VAMC
302-994-2511
ext. 7576
302-994-2511
ext. 0
Med Records:
302-633-5498
N/A
GEC: 302-633-5370

FL, GA, HI, ID, IL, IN

Florida

Contact List for Florida
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Bay Pines/
C. W. Bill Young VAMC
727-398-3252 727-398-6661
OR 877-881-7618
727-299-6713 N/A
Gainesville/
North Florida/South Georgia Veterans HCS
888-493-3260 352-548-6004
OR 352-548-6724
352-384-7521 N/A
Miami/
Miami VAHCS
305-575-7471 305-575-7000
ext. 13636
305-575-7024 VHA MIA Emergency Treatment
Orlando/
Orlando VAMC
407-646-4100 407-646-6527 407-643-9291 N/A
Tampa/
James A. Haley Veterans Hospital
813-903-4275
opt. 2
AOD: 813-972-2000
ext. 6197
813-341-8848 N/A
West Palm Beach/
West Palm Beach VAMC
ACD line:
561-422-5777
ext. 5
561-422-8262
ext. 8277
See contacts below N/A
  • Request for additional services or
    pre-op clearances:
    561-422-1572
  • Dental: 561-422-1307
  • Mental Health: 561-422-5772
  • Rightfaxes: (A) 561-422-1305;
    (B) 561-422-1301; (C) 561-422-1313; (D) 561-422-1447
  • Womens Health: 561-422-5774

Georgia

Contact List for Georgia
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Atlanta/
Atlanta VAMC
404-321-6111
ext. 122484
404-545-9452 See fax numbers below VHA ATG NVCC Leadership
Vendor Relationship Team
  • Dental: 404-639-9325
  • ER/Admission:
    404-639-9320
  • Mammo/Womens Health:
    404-639-9329
  • Home Health/Dialysis: 404-639-9330;
    Fax: 404-639-9343;
    PC/MH Fax: 404-639-9348;
    Medicine Fax: 404-639-9353;
    Surgery Fax: 404-639-9333;
    Imaging Fax: (404) 639-9328;
    Rehab/Pain Fax: (404) 639-9335
Augusta/
Charlie Norwood VAMC
706-733-0188
ext. 27959
706-733-0188
ext. 32240
706-731-7202 VHA AUG Community Care Customer Service
Dublin/
Carl Vinson VAMC
478-277-2825 478-272-1210
ext. 72005 / 73096
478-274-5703 N/A

Hawaii

Contact List for Hawaii
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Honolulu/
Pacific Island HCS
Honolulu & Outer Islands:
808-433-0600;
select 9, and then 2
808-433-7864 Honolulu & Outer Islands:
808-433-7756 / 5249
V21 HON VACC Team Leads
Guam:
808-433-0600;
select 9, and then 2
Guam:
671-475-5846

Idaho

Contact List for Idaho
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Boise/
Boise VAMC
208-422-1000
ext. 7370
AOD:
208-422-1109
208-422-1290 BOI OCC Leadership

Illinois

Contact List for Illinois
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Chicago/
Jesse Brown VAMC
312-569-7490 312-569-5574 Records:
312-569-5099 / 5102
CHS Non-VA Coordinated Care
Mammo only:
312-569-8845
Danville/
VA Illiana HCS
217-554-4248 217-554-4560 Medical Records: 217-554-3300 VHA DAN CITC
RFS: 217-554-3327
Dental records only: VHA DAN Community Care Records
Hines/
Hines VAMC
708-202-7200 708-202-7703 708-202-8701 N/A
Marion/
Marion VAMC
618-997-7177 785-350-4555 618-997-7160 Community Care Marion IL
North Chicago/
Captain James Lovell Federal Health Care Center (FHCC)
224-610-8632 AOD: 224-610-4226 224-610-8638 FHCC Lovell PAD OCC
RN Triage:
224-610-2920

Indiana

Contact List for Indiana
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Fort Wayne/
VA Northern Indiana HCS
800-360-8387
ext. 75355
800-360-8387
ext. 71561 / 73850
765-677-5187 N/A
Indianapolis/
Roudebush VAMC
317-988-1740 317-988-2327 317-554-0000 N/A

IA, KS, KY, LA, ME

Iowa

Contact List for Iowa
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Des Moines/
VA Central Iowa HCS
515-699-5417 515-699-5800 515-699-5710 N/A
Iowa City/
Iowa City VAHCS
319-351-1110
opt. 1
319-335-0581 612-725-1358 / 1334 N/A

Kansas

Contact List for Kansas
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Topeka/
VA Eastern Kansas HCS
785-350-4330 785-350-4555 785-350-4705 N/A
Wichita/
Robert J. Dole VAMC
316-239-2750 785-350-4555 Med Docs:
316-239-2749
N/A
RFS: 316-469-0867

Kentucky

Contact List for Kentucky
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Lexington/
Lexington VAHCS
Transfer:
859-281-4969
Transfer:
859-281-4969
859-381-5878 N/A
CITC: 859-233-4511
ext. 3999
AOD: 859-233-4511
ext. 4950
Louisville/
Louisville VAMC
502-287-6610 502-287-5595 502-287-4184 N/A

Louisiana

Contact List for Louisiana
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
New Orleans/
Southeast Louisiana Veterans HCS
504-507-3970 800-935-8387
ext. 62287 / 62251
504-507-3534 VHA NOL Community Care UR
Pineville/
Alexandria VAHCS
Call Center:
318-483-5081
AOD: 318-466-4169 318-466-2232 VHA ALX Community Care
Shreveport/
Overton Brooks VAMC
318-990-5358 318-221-8411 405-456-7328 N/A

Maine

Contact List for Maine
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Augusta/
VA Maine HCS
207-623-8411
ext. 6121, opt. 5
207-623-8411
ext. 5523
207-626-4780 VHATOG VACC Team

MD, MA, MI, MN

Maryland

Contact List for Maryland
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Baltimore/
VA Maryland HCS
410-642-2411
ext. 26924
410-642-2411
ext. 22476
443-693-4935 N/A

Massachusetts

Contact List for Massachusetts
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Bedford/
Edith Nourse Rogers Memorial Veterans Hospital
781-687-3434 781-687-2275
OR 781-687-2654
781-687-3962 Gail Scalese
Boston/
VA Boston HCS
857-364-6003
Mon.–Fri., 6:30 a.m.
to 3:00 p.m.
AOD Brockton:
774-826-2515
857-364-2803 VHA BHS Office of Community Care
AOD West Roxbury:
857-203-5490
Northampton/
VA Central Western Massachusetts HCS
413-584-4040
ext. 6363
413-584-4040
ext. 2461
413-582-3058 N/A

Michigan

Contact List for Michigan
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Ann Arbor/
VA Ann Arbor HCS
734-222-8936 734-845-5279 734-222-7581 N/A
Bedford Charter Township/
Battle Creek VAMC
269-966-5600
ext. 35011
269-966-5600
ext. 33858
269-223-6105 N/A
Clinical:
269-966-5600
ext. 33458
Administrative:
269-966-5600
ext. 30753
Detroit/
John D. Dingell VAMC
313-576-1000
ext. 61296 / 63183
313-576-1000
ext. 64351 / 64352 / 65802
313-576-4858 N/A
Iron Mountain/
Oscar G. Johnson VAMC
906-774-3300
ext. 32890
906-774-3300
ext. 34920
Medical Records: 906-779-3170 N/A
RFS: 906-779-3118
Saginaw/
Aleda E. Lutz VAMC
989-497-2500
ext. 12716
989-321-4501 989-321-4630 N/A

Minnesota

Contact List for Minnesota
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Hennepin County/
Minneapolis VAHCS
612-467-6565 612-467-1100 612-794-3984 N/A
St. Cloud/
St. Cloud VAHCS
320-255-6401 320-255-6401 612-725-1341 N/A

MS, MO, MT, NE, NV

Mississippi

Contact List for Mississippi
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Biloxi/
Gulf Coast
Veterans HCS
228-523-4315 228-523-4512 See Team fax numbers below VHA BIL NVCC
Team 1: Hematology/Oncology/Radiology/Urology: 228-523-8488 | Dental: 228-523-8398
Mammography (FL): 228-523-4282 | Mammography (AL/MS/LA): 228-523-8753
Team 2: Allergy/ENT/Mental Health: 228-523-8484
EEG/EMG/Neurology/Rheumatology/Speech Therapy: 228-523-8484
Team 3: Gastro/Ophthalmology/Optometry: 228-523-8483
Audiology/Dermatology/Labs/OB/GYN/Ortho): 228-523-8485
Team 4: CT Scan/Bariatric/MRI/Nephrology/Podiatry/Transplants/Ultrasound: 228-523-8481
Team 5: Cardiology/Endocrinology/Primary Care/Pulmonary/Sleep Studies: 228-523-8487
GEC: 228-523-5450
Jackson/
G.V. (Sonny) Montgomery VAMC
601-882-2700
opt. 1, and then opt. 1
AOD: 601-362-4471
ext. 51244
601-882-2874 VHA JAC Community Care

Missouri

Contact List for Missouri
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Columbia/
Harry S. Truman Memorial Veterans Hospital
573-814-6269
opt. 3
785-350-4555 573-814-6314 N/A
Kansas City/
Kansas City VAMC
816-922-3399
opt. 2
785-350-4555 816-922-4815 VHA KAN Office of Community Care
Poplar Bluff/
John J. Pershing VAMC
573-686-4151
ext. 54729
785-350-4555 573-778-4373 N/A
St. Louis/
VA St. Louis HCS
314-289-7683 785-350-4555 Med Records:
314-289-6331
N/A
RFS Submission Fax: 314-289-6560

Montana

Contact List for Montana
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Helena West Side/
VA Montana HCS
406-447-7400
Community Care
Call Center
406-447-6801 406-841-8999 N/A

Nebraska

Contact List for Nebraska
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Omaha/
VA Nebraska-Western Iowa HCS
402-996-3545 402-995-3249
OR 402-995-3250
402-996-3696 N/A

Nevada

Contact List for Nevada
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Las Vegas/
VA Southern Nevada HCS
702-791-9066 702-791-9119 702-791-9016
OR 702-791-9017
VHA LAS Community Care Team Admin
Sierra/
VA Sierra Nevada HCS
775-788-5533 775-328-1200
ext. 6192
775-788-5550 V21 Ren Community Care

NH, NJ, NM, NY

New Hampshire

Contact List for New Hampshire
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Manchester/
Manchester VAMC
603-314-4433 603-624-4366
ext. 6263
603-314-4412 N/A

New Jersey

Contact List for New Jersey
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
East Orange/
New Jersey Health System
973-676-1000
ext. 2821
973-686-7500
ext. 3435 / 3436 / 1310
585-393-8778 VA NJ Community Care

New Mexico

Contact List for New Mexico
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Albuquerque/
New Mexico HCS
505-265-1711
ext. 2707
505-265-1711
ext. 6409
See fax numbers below N/A
  • Administrative: 505-256-2731
  • Behavioral Health: 505-260-2623
  • Clinical: 505-222-3602
  • HemOnc: 505-260-2637
  • STAT: 505-366-2012
  • ER: 505-222-3356
  • Optometry: 505-260-2630
  • Radiology: 505-256-5427

New York

N/A
Contact List for New York
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Albany/
Samuel S. Stratton VAMC
518-626-5081 800-877-6976 Main Fax Line:
518-626-5531
N/A
RFS Only:
518-626-6645
ER Only:
518-626-6144
Bronx/
James J. Peters VAMC
718-584-9000
ext. 5667
800-877-6976 718-741-4559 N/A
Buffalo/
VA Western New York HCS
716-862-8606 716-862-8606
Voice mails returned next business day
Clinical:
716-862-6370
N/A
Admin:
716-862-7989
East Northport/
Northport VAMC
631-831-8018 631-261-4400
ext. 2658
631-486-6154 N/A
New York City/
VA New York Harbor HCS
212-686-7500
ext. 3305
212-686-7500
ext. 3646 / 3647
OR
718-836-6600
ext. 2817 / 3259 / 3257
212-951-5962 VHA NYH Community Care
VHA NYH CC Staff
Ontario/
Canandaigua VAMC
585-393-8541 585-393-7100 607-664-4732 VHA Finger Lakes Community Care
Steuben/
Bath VAMC
585-393-8541 607-664-4000 607-664-4732 VHA Finger Lakes Community Care
Syracuse/
Syracuse VAMC
315-425-8290 315-425-3238
OR 315-425-5328
315-425-4344 VHA SYR Non-VA Care
Montrose/
VA Hudson Valley
845-838-7656 845-831-2000
ext. 5100
845-838-7638

NC, ND, OH, OK

North Carolina

Contact List for North Carolina
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Asheville/
Charles George VAMC – Asheville
828-298-5838 828-298-7911 828-299-5961 VHA ASH Community Care Nurse Navigators
Durham/
Durham VAHCS
919-286-6899 919-286-0411
ext. 176520 / 176888
919-416-5886 N/A
Fayetteville/
Fayetteville VAMC
910-475-6650 910-488-2120
ext. 7577
910-343-5329 N/A
Salisbury/
W.G. “Bill” Hefner VAMC – Salisbury
704-638-9000
ext. 12022
844-724-7842 757-251-4678 N/A

North Dakota

Contact List for North Dakota
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Fargo/
Fargo VAMC
701-239-3700
ext. 3411
OR 866-517-9363
800-410-9723 612-725-1344 N/A

Ohio

Contact List for Ohio
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Cincinnati/
Cincinnati VAMC
Community Care:
513-475-6460
513-475-6511 Med Docs:
844-775-7155
N/A
Transfer Center:
859-572-6250
RFS: 859-572-2287
Transfer Center: 859-572-6254
Cleveland/
VA Northeast Ohio HCS
216-791-2300
ext. 44102 / 44103
216-791-2300
ext. 44102
216-229-2670
OR
216-229-2706
N/A
Columbus/
Chalmers P Wylie Columbus Medical Center
614-388-7899 614-257-5200 Medical Records:
614-388-7457
OR 614-388-7458
N/A
RFS: 614-388-7462
Dayton/
Dayton VAMC
937-268-6511
ext. 3800
937-268-6511
ext. 1904
937-267-7686 N/A
Ross County/
Chillicothe VAMC
740-773-1141
ext. 17193
740-773-1141
ext. 17193
740-779-5532 N/A

Oklahoma

Contact List for Oklahoma
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Muskogee/
Jack C. Montgomery VAMC
918-577-3877 918-577-4233 918-577-4814 VHA MUS Emergency Treatment
Oklahoma City/
Oklahoma City HCS
405-456-3276 ED: 405-456-5412
OR 405-456-1000
405-456-1643 / 1644 / 1645 VHA OKL Emergency Treatment

OR, PA, PR, RI

Oregon

Contact List for Oregon
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Portland/
VA Portland HCS
360-759-1674 503-721-7803
ext. 55424 / 55425
360-905-1731 N/A
Roseburg/
Roseburg VAHCS
541-440-1296 541-440-1000
ext. 44510
541-677-3016 N/A
White City/
White City VAMC & VA Southern Oregon Rehabilitation Center and Clinics (SORCC)
541-830-7574 541-826-2111
ext. 3408 / 3189
541-826-7550 N/A

Pennsylvania

Contact List for Pennsylvania
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Altoona/
James E. Van Zandt VAMC
814-943-8164
ext. 17777
814-943-8164 814-940-7749 VHA ALT Community Care Case Management
Butler/
Butler VAHCS
724-285-2775 800-362-8262 878-271-6611 N/A
Transfer Office:
878-271-6362
OR 878-271-6529
Chester County/
Coatesville VAMC
610-384-7711
ext. 3659
610-384-7711
ext. 5060 / 4290
610-466-2268 VHA COA OCC Nurses
Erie/
Erie VAMC
814-860-2800 814-868-8661 814-860-2813 N/A
Lebanon/
Lebanon VAMC
717-272-6621
ext. 3900
717-272-6621
ext. 4800 (AOD)
717-228-6076 N/A
Wilkes-Barre/
Wilkes-Barre VAMC
570-824-3521
ext. 24505
570-824-3521
ext. 27140 (AOD)
570-821-7233 N/A
Philadelphia/
Corporal Michael J. Crescenz VAMC
215-823-6310 215-823-5802 Med Records:
215-823-7822
N/A
GEC Records:
215-823-4049
Pittsburgh/
VA Pittsburgh HCS
Community Care:
412-822-3840
412-360-6162 412-822-2525 / 3050 VHA PTH Care Management Center
Bed Management/ Transfer:
412-360-1078

Puerto Rico

Contact List for Puerto Rico
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
San Juan/
VA Caribbean HCS
787-641-7582 787-641-7582
ext. 31152 / 31116
N/A VHA SAJ Emergency Treatment

Rhode Island

Contact List for Rhode Island
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Providence/
Providence VAMC
401-273-7100
ext. 13015
401-273-7100
ext. 13536
401-457-3072 N/A

SC, SD, TN, TX

South Carolina

Contact List for South Carolina
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Charleston/
Ralph H. Johnson VAMC
843-740-6030 843-740-6030 See fax numbers below VHA CHA Community Care Leadership
  • ER: Inpatient, Dialysis, ROI, HIMS and Medical Records: 843-579-2747
  • Community Care Business Office:
    843-518-4017
  • GI, Allergy, DERM: 843-518-4016
  • Cardiology, Pain: 843-518-4018
  • AQUA, CHIRO: 843-518-4019
  • Dental: 843-518-4020
  • HHC/GEC: 843-518-4021
  • Imaging, Optometry, Podiatry:
    843-518-4023
  • ORTHO: 843-518-4026
  • HHC/GEC: 843-518-4027
  • Primary Care: 843-579-2711
  • Acupuncture, Audiology, Hyberbiac Therapy, Infection Disease, Medicine, MH, Nephrology, Neurology, Pulmonary, Pulmonary Rehab, Rheumatology, Sleep:
    843-579-2745
  • CT Surgery, Wound Care, Plastic Surgery, General Surgery, Endocrinology, ENT, Speech, Maternity, Vascular Surgery, GYN, Neurosurg, Ophthalmology, Urology: 843-579-2746
  • OB Note, XRT/HEM/ONC, MAMMO: 843-579-2748
  • Prosthetics: 843-579-2747
Columbia/
Columbia VAHCS
803-776-4000
ext. 56846
803-776-4000
ext. 56846
See fax numbers below Walter Harper
Katlyn Areheart
  • Hemodialysis, Hemodialysis Access, Nephrology, Neurology: 803-695-8302
  • Chiropractic, Outpt. Rehab., PT, OCC Therapy, Speech Therapy, Infectious Disease, Pain Management, Acupuncture, Rheumatology:
    803-695-8303
  • Prescriptions: 803-695-8300
  • Dental: 803-695-8314
  • MAMMO, GYNO: 803-695-8304
  • OPTH Disease MGMT, OPHTH Surgical, Optometry Disease MGT, Optometry Routine Eye: 803-695-8307
  • ER/Outpatient Mental Health:
    803-695-8312
  • ER-Inpatient, Dialysis, Release of Information, HIMS-Medical Records: 843-579-2747
  • Oncology/Hematology, Oncology Radiation, Surgical Oncology, Chemotherapy, PET Scan, Genetic Testing: 803-695-8301
  • Infertiligy, Endocrinology, Maternity, Dermatology: 803-695-8308
  • Cardiac Rehab, ECHO, Cardiology, NUC MED: 803-695-8310
  • Neurosurgery, CBOC LAB, Primary Care, Wound Care, Hyperbaric Therapy: 803-695-8313
  • All Inpatient Titles, UR/UM/Urology: 803-695-8305
  • Ortho General & Surgical, Plastic Surgery, Podiatry, Thoracic Surgery, General Surgery: 803- 695-8306
  • ENT, All GI Titles, Allergy, Audiology: 803-695-8309
  • Vascular/Pulmonary/Sleep Study: 803-695-8315
  • Radiology: 803-695-8311
  • Upstate prescriptions: 864-422-2614

South Dakota

Contact List for South Dakota
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Fort Meade/
VA Black Hills HCS
605-720-7454 605-347-2511 612-725-4985 N/A
Sioux Falls/
Sioux Falls VAHCS
605-333-6800 605-336-3230
ext. 6840
612-725-4983 N/A

Tennessee

Contact List for Tennessee
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Memphis/
Memphis VAMC
901-523-8990
ext. 23401
901-523-8990
ext. 17968 MAA
Medical Records:
901-302-3570
Marilyn Bonner
(Clinical)
RFS: 901-259-3131 Tiffany Herring
(Administration)
Dental Fax:
901-302-3600
Mountain Home/
Mountain Home VAMC
423-926-1171
ext. 2000
AOD: 423-926-1171
ext. 7508
Medical Records:
423-979-3017
N/A
Fax: 423-979-3558 RFS: 423-979-3013
Nashville/
Tennessee Valley HCS
615-225-3932 615-873-7002
OR 615-225-4715
629-224-5027 N/A

Texas

Contact List for Texas
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Amarillo/
Amarillo VAHCS
806-468-1805 806-355-9703 806-356-3783 Amarillo VA CC Customer Service
Big Spring/
West Texas VAHCS
432-263-7361
ext. 7270
432-263-7361
ext. 7270
432-268-5092 N/A
Corpus Christi/
VA Texas Valley
Coastal Bend HCS
956-291-9068 855-864-0516 Medical Records:
956-291-9836
VCB OCC Management
RFS: 956-291-9837
Dallas/
VA North Texas HCS
469-797-2101 214-742-8387 Call for fax number N/A
El Paso/
El Paso VAHCS
915-564-7899 915-497-3028 915-564-7818 ELP CCS Medical Records
Houston/
Michael E. DeBakey VAMC
Transfer Center:
713-794-7109
AOD: 713-791-1414
ext. 23808 / 23809
713-770-1849 VHA HOU OIVC Customer Service Liaisons
CC: 713-794-8777
Telecare:
713-794-8985
VHA HOU OIVC Managers
VHA HOU Transfer Center
VHA HOU AOD/MAA
VHA HOU ROI Leadership
VHA HOU Houston Records Liaisons
San Antonio/
South Texas
Veterans HCS
210-949-3850 210-617-5300
ext. 15940
210-443-0308 STX PAS Leadership
Temple/
Central Texas
Veterans HCS
254-743-1683 254-743-2849 254-743-1577 CTX Care Coordination Review Team

UT, VT, VA, WA

Utah

Contact List for Utah
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Salt Lake City/
George E. Wahlen VAMC
801-584-1259 801-584-1259 801-584-2546 N/A

Vermont

Contact List for Vermont
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Hartford/
White River Junction VAMC
802-295-9363
ext. 6060
802-295-9363
ext. 5700
802-291-6216 N/A

Virginia

Contact List for Virginia
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Hampton/
Hampton VAMC
757-722-9961
ext. 4900
844-724-7842 757-251-5135 / 5137 N/A
Richmond/
Hunter Holmes McGuire VAMC
804-675-5537 804-675-5000
ext. 3569
804-888-9580 N/A
Salem/
Salem VAMC
540-982-2463
ext. 4199
844-724-7842 540-983-1076 N/A

Washington

Contact List for Washington
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Seattle/
VA Puget Sound HCS
253-583-8440
ext. 64545
206-764-2810 Medical Documents:
253-589-4007
OR 253-589-4032

PUG COBI Community Care Management
Provider Line:
253-583-3796
Spokane/
Mann Grandstaff VAMC
509-484-7969 509-434-7010 RFS only:
509-434-7958
RFS only: SPO Community Care
Walla Walla/
Jonathan M. Wainwright
Memorial VAMC
509-527-3471 509-525-5200 Med Docs:
509-527-6113
RFS only: VHA WWW RFS Request
RFS: 509-524-1484

DC, WV, WI, WY

Washington D.C.

Contact List for Washington D.C.
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Washington/
Washington DC VAMC
202-745-8000
ext. 58880
202-745-8000
ext. 58360
202-745-4335 N/A

West Virginia

Contact List for West Virginia
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Beckley/
Beckley VAMC
304-225-2121
ext. 4997 / 4622
304-225-2121
ext. 4243
304-256-5301 N/A
Clarksburg/
Louis A. Johnson VAMC
304-623-3461
ext. 2640
304-623-3461
ext. 3215
304-623-7662 N/A
Huntington/
Hershel Woody Williams VAMC
304-429-6741
ext. 3557
304-429-6741
ext. 3451
215-713-1271 / 1158 VHA Huntington CITC Scanners
Martinsburg/
Martinsburg VAMC
877-779-3777
opt. 5
304-263-0811
ext. 3050
Medical Records:
304-579-2641 / 2642
N/A
RFS Submissions:
304-579-2649
Team GEC:
304-579-2640

Wisconsin

Contact List for Wisconsin
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Madison/
William S. Middleton Memorial Veterans Hospital
608-830-6431 608-256-1901
ext. 17081 / 12130
Med Records:
608-830-6657
N/A
RFS Submissions:
608-830-6653
Milwaukee/
Clement J. Zablocki VAMC
414-384-2000
ext. 45252
414-384-2000
ext. 42038
414-902-5401 N/A
Tomah/
Tomah VAMC
608-374-8182 608-372-1751 Med Records:
608-372-7784
N/A
RFS Submissions:
608-372-7749

Wyoming

Contact List for Wyoming
City/Facility Name Daytime Phone After Hours Phone Medical Record
Submission FAX
Contact Email
Cheyenne/
Cheyenne VAMC
307-778-7550
opt. 6
888-795-0773
OR 307-778-7550
307-778-7360 Chy Community Care Group
Sheridan County/
Sheridan VAMC
307-672-3473
ext. 7520
OR 307-675-3889
307-675-3651
OR 888-795-0773
307-675-3668 / 3935 SHE Nurse Managers