Community Care

• CHAMPVA / CITI
• CHAMPVA for Primary Family Caregivers
• Children of Women Vietnam Veterans
• Foreign Medical Program
• Spina Bifida Health Care Benefits Program
• Fact Sheets for Providers

• Preventing and Reporting Fraud, Waste and Abuse

Veteran Community Care

General Information

• Customer Service Guide: Understanding the Community Care Process
  This guide describes some of the key milestones in your community care experience and lays out touchpoints that may help you along the way.
• Reporting Veteran Concerns with Community Care
  Information on reporting concerns regarding the quality or safety of services received during a community care visit or other issues related to community services.

Eligibility

• Veteran Community Care–Eligibility
  Describes community care eligibility, examples of how the six criteria would be applied and FAQs.

Appointments and Getting Care

• Veterans Community Care–Appointments and Getting Care
  Describes how a Veteran can find a community provider, how referrals for community care are made, how appointments can be made and how care is provided.
• Veteran Community Care Access to Information Prior to Surgery
  Information to Veterans regarding where to find information on the surgeon that is performing their procedure.

Emergency Care

• VA Community Emergency Care–Information for Veterans
• Emergency Suicide Care and Treatment

Urgent Care

• Veteran Community Care–Urgent Care
  Describes urgent care eligibility, how to find an urgent care provider, covered services, copayments and prescription medication.

Costs and Billing

• Billing and Payment
  Describes Veteran copayments and health insurance, as well as community care payments and claims.
• Adverse Credit Reporting
  Provides information about adverse credit reporting and how Veterans can receive assistance dealing with such issues related to their VA healthcare.

CHAMPVA (Civilian Health and Medical Program of the Department of Veterans Affairs) / CHAMPVA Inhouse Treatment Initiative (CITI)

• Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA): Eligibility, Application Instructions, and Use of Other Health Insurance
• CHAMPVA Deductibles and Copays
• The CHAMPVA In-House Treatment Initiative (CITI)

Medicare and CHAMPVA

• Medicare and CHAMPVA
• CHAMPVA and the Medicare Prescription Drug Plan

Pharmacy Benefits

• CHAMPVA Pharmacy Benefits
• OptumRx – Pharmacy Benefits Manager
• Medication Disposal Safety Tips (from VA Pharmacy Benefits Management Services)

Information for Students

• School Enrollment Certification Requirements for CHAMPVA Benefits

CHAMPVA for Primary Family Caregivers

• CHAMPVA Benefits for the Primary Family Caregiver
  • Beneficios del Cuidado de Salud de CHAMPVA para el Cuidador Familiar Primario
• Stipend Benefit for the PRIMARY Family Caregiver
  • Beneficio de Estipendio para el Cuidador Familiar Primario

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Children of Women Vietnam Veterans (CWVV) Health Care Benefits Program

• CWVV Health Care Benefits Program and Payment Methodology

Foreign Medical Program (FMP)

• The Foreign Medical Program
• How to File a FMP Claim

Spina Bifida (SB) Health Care Benefits Program

• Spina Bifida Health Care Benefits Program and Payment Methodology

Fact sheets for Providers